1/5 Terrible
Christian
2022/6/18
WARNING! WoodSpring Suites does NOT honor agreed upon hotel rates. I was over charged by $288.77 with seemingly no discourse
Their system apparently automatically adjusts rates on payment and staff are unable to rectify and make adjustments even though they know their system is over charging
I left several messages and left contacts details for management at front desk and also send follow up emails and never heard back.
Bottom line - I have to strongly discourage staying at this hotel - if you must, I suggest that you pay via your travel company in advance, but dbl. check the rates!
Stayed 14 nights in May 2022