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Reviews of Sea-Tac Airport Value Inn

2.5 out of 5
Sea-Tac Airport Value Inn
22246 International Blvd, or Pacific Highway South, Des Moines, WA

Reviews

6.8
Rating 10 - Excellent. 258 out of 1005 reviews" "
Rating 8 - Good. 257 out of 1005 reviews" "
Rating 6 - Okay. 196 out of 1005 reviews" "
Rating 4 - Poor. 118 out of 1005 reviews" "
Rating 2 - Terrible. 176 out of 1005 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Traveled with family
Liked: Property conditions & facilities
Our stay was Ok
Stayed 2 nights in Apr 2024

4/10 Poor

Getaya

Liked: Staff & service
Disliked: Amenities
Owner charged me a late fee for sleeping in 30 minutes past 11. When I had checked in at 430AM If you have have any issues a a
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/19
Getaya, Thank you for taking a moment to post a review of your recent stay with us. Our Team is always willing to offer a late check out if we have the availability. We would not charge a late fee for 30 minutes. We would love to speak with you directly to see where we went wrong.

2/10 Terrible

Jamey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst. Felt unsafe and no parking. They had the airport parking on the property. People screaming, banging and stomping all night long. They charged a deposit after we arrived and never returned it. The beds super uncomfortable and burn marks all over. What a joke. Just don't!
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/19
Jamey, Thank you for taking the time to post a review of your recent stay with us. Our Inn tries to make sure we accommodate all guests in their requests if there is ever any issues you can always contact the Front Desk and we can assist you. We apologize for the inconvenience during your stay.

10/10 Excellent

Honey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/19
Honey, Thank you for your wonderful 5/5 score. We look forward to welcoming you back again!

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleased
Stayed 7 nights in Apr 2024
Response from General Manager on 2024/4/19
Samuel, Our Team was so happy to see we meet all of your standards. We look forward to welcoming you in the near future!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quiet and convenient
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/19
Denis, Thank you for your wonderful 5/5 score. We look forward to welcoming you back again!

8/10 Good

Sonya

Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/19
Thank you Heather for the 5/5 score! We hope to see you again next time you visit the PNW!

8/10 Good

Brian

Traveled with partner
Liked: Staff & service
A little rundown. but inexpensive
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/19
Brian, Thank you for taking a moment to write a review of your recent stay with us. We appreciate your feedback and look forward to welcoming you back in the near future!

4/10 Poor

Ahmed

Liked: Property conditions & facilities
Disliked: Cleanliness
Too much noise from the traffic
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/4/19
Ahmed, Thank you for taking a moment to post a review. We would love to hear from you directly to see how we could have improved on the stay.

10/10 Excellent

Jeanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport instead of fighting traffic
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/19
Thank you Jeanne for the 5/5 score! We hope to see you again next time you visit the PNW!

10/10 Excellent

William, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/19
William, Thank you for taking a moment to score the Sea Tac Value Inn at a 5/5. We look forward to welcoming you back again soon!

8/10 Good

Ruth

Liked: Cleanliness, staff & service
In 3 places on the page there are photos of breakfast. " "Motel in De Moines with free breakfast and 24 hour front desk" I was told that there was 'no' breakfast. The staff are kind obviously it is not their fault. Which rooms have free breakfast and which ones do not. Be very clear I will be checking back ! 'Certain room" ? Please correct your ad. If you are cutting costs do not advertise free breakfast be very clear. Which rooms exactly ?
Response from General Manager on 2024/4/19
Ruth, Thank you for your feedback. As you will see in our pictures for the Inn we do offer a grab and go breakfast. We show it in the pictures as well. It is not for any particular room. We do apologize for any inconvenience and look forward to seeing you in future travels!

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Feb 2024
Response from General Manager on 2024/4/19
Thank you Armando for the 5/5 score! We hope to see you again next time you visit the PNW!

10/10 Excellent

Joanne

Stayed 1 night in Feb 2024
Response from General Manager on 2024/4/19
Joanne, Thank you for taking a moment to score the Sea Tac Value Inn at a 5/5. We look forward to welcoming you back again soon!

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/29
Thank you Erin, for your 10/10 score. It is always a great feeling seeing our return guests:)

2/10 Terrible

Manjit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/29
Manjit, Thank you for scoring the Inn on your most recent stay with us. We were so disapointed to see that you did not enjoy your stay. Our Team would love to hear from you directly to see what we can do to make it right! Please give us a call anytime between 7am-3pm.

10/10 Excellent

Taurus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/29
Thank you Taurus for taking the time to score the Sea Tac Value Inn. We hope you had a wonderful stay and look forward to welcoming you back!

2/10 Terrible

Guftar

Traveled with family
Disliked: Staff & service, amenities

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/29
Thank you Rochelle for your wonderful 5/5 score on the Sea Tac Value Inn. We hope you had a wonderful stay and look forward to welcoming you back!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being kind!
Stayed 2 nights in Dec 2023
Response from General Manager on 2024/1/29
Joel, Thank you for taking a moment to post a review on Expedia of your recent stay at the Sea Tac Value Inn. Our Team was so happy to see you had a wonderful stay! We look forward to seeing you on your next return visit.

8/10 Good

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful.
Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/29
Kelly, Thank you for taking the time to post a review of your recent stay at the Sea Tac Value Inn. We will make sure to pass on your kind words to our Team.

8/10 Good

Sheryn Ann Mongcupa

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from General Manager on 2023/11/8
Thank you Sheryn Ann for your score. We look forward to seeing you again!

8/10 Good

Shehare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a night, convenient spot to visit mall etc. Breakfast was available, at least a hot cup of tea or coffee and bananas and pastries.
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/8
Thank you Shehare for staying with us during your stay in Sea Tac. We look forward to seeing you in future travels!

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/8
Thank you Pat for your wonderful 10/10 score. We look forward to seeing you again!

2/10 Terrible

Jonathan

Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/29
Thank you Jonathan for taking a moment to score our Inn. We would love to hear from you directly to see what we could do to improve. We would love to hear from you directly!

10/10 Excellent

erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 2023/11/8
Thank you Erin for your wonderful 10/10 score. We look forward to seeing you again!

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Fine for a night on the road, just what we expected near the airport. Comfortable - only complaint is that the toilet tank top was the wrong size and did not fit the opening so it made noise every time of use. Not a difficult thing to replace!
Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/8
Thank you Karen for staying with us during your stay in Sea Tac. Our Maintenance Engineer took care of the toilet right away. We look forward to seeing you in future travels!

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/29
Thank yo Lindsay for your wonderful score! We hope to see you in future travels.

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place,clean and great location .great customer service by Tasha. I checked in late night but she was so helpful
Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/8
Thank you Charlie for your wonderful 5/5 score. We look forward to seeing you again!

4/10 Poor

Dean

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/29
Thank you Dean for your wonderful score! We look forward to seeing you in future travels.

8/10 Good

Shailajha

Stayed 1 night in Oct 2023
Response from General Manager on 2023/11/8
Thank you Shailajha for taking a moment to score our Inn. We look forward to seeing you again!

8/10 Good

LOUIS

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/11
Thank you for your wonderful score!

10/10 Excellent

Dana, Spokanevalley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by Jose and Michelle and Awesome service
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/11
Thank you Monte, we appreciate your feedback and look forward to welcoming you back!

2/10 Terrible

Beverly

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Next to a noisy road and under the airport flight path. I am familiar with the area, so booking here without realizing noise could be an issue is on me. We got back to our room around 2 am after attending an event to discover the power was out for the entire motel. Surrounding neighboring and adjacent had power. Some of the guests were sitting in their vehicles running heat and charging their phones, so it wasn't like guests slept through it and we were the only ones affected.The freezer in the mini fridge had melted leaving a huge puddle on the floor of our room. We could not charge devices, use the tv, and had to ready for bed using our phone flashlights. Sleep was impossible due to the service trucks outside working on the power, and when they left, the loud commuter traffic, airplane noise, and you could hear all movement of the guests next to and above us due to paper thin walls. No sleep was had. While the outage could have been out of the motel's control, they did not offer an apology or even acknowledge this upon checkout. I basically paid over $80 for a bed in a cold pitch dark room. One positive, the younger guy who checked us provided great service.
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/11
Beverly, We thank you for letting us know of your experience and our deepest apologies. There was an accident that had taken place that knocked out the whole power at our Inn. We wish there was something we could have done but as you saw they were trying to repair it quick as possible. We hope you give us another chance.

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is super noisy due to the nearby traffic. They only provide pastry and banana for breakfast.
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/11
David, Thank you for taking a moment to post a review. We apologize our Inn feel short in providing you with what you had wanted. We wish you luck in future travels!

10/10 Excellent

Cessia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and friendly people there
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/11
Thank you Monte, we appreciate your feedback and look forward to welcoming you back!

4/10 Poor

Tonya

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled as if had old cigarette smell.Furniture old, toilet from 70's.Nail sticking out from bed frame near floor
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/11
Tonya, We thank you for taking a moment to post a review and we apologize that we feel short this time around. We hope you give us another opportunity to make it right!

8/10 Good

erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff are great people
Stayed 2 nights in Sep 2023
Response from General Manager on 2023/10/11
Thank you Erin! We look forward to seeing you again.

10/10 Excellent

BIG

Stayed 2 nights in Sep 2023
Response from General Manager on 2023/11/8
Thank you Big for your wonderful 5/5 score. We look forward to seeing you again!

2/10 Terrible

Doug

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Value Inn will reply to this review with their standard, "Thank You For Taking A Moment... " & "We Would Love To Hear From You Directly." It's a COMPLETE SHAM! THEY DID HEAR FROM ME DIRECTLY! Website stated, thru Expedia, "Soundproofed Rooms." Jet Noise horrendous! Next morning told help (they were nice!) I would be checking out as 2 noisy & wanted refund on other 2 nights. Told help they advertised Soundproofed Rooms & the help said,"It says that on the website? "Told me they couldn't give me refund & only the asst manager could & she wouldn't be in for 2 days. Stayed 1 more night & no sleep then left. Called hotel next day and talked to asst. mgr. She said, regarding Soundproofed Rooms, "I don't know why they have that on there." She told me they would issue a refund for the night I didn't use. Waited several days & got confirmation from Expedia that hotel refused refund. Called mgr. back & she didn't know why it got refused & that that decision is made by the Gen. Mgr. Found out the GM doesn't even come into the hotel. Asked for the GM's email address. I asked for GM's name & she gave me her first name. I asked for the last name & she said she wasn't sure of last name. She had to look it up. I then sent detailed email to the GM waited a couple of weeks & sent it again. Never received a reply back. Contacted Expedia many times by chat. Told them I need refund for false advertising & needed to send copy of detailed email to an Expedia Supervisor. They said no way to do that!
Response from General Manager on 2023/9/29
Doug, We appreciate you taking a moment to write a review. No where on any website do we have it written that our Inn is soundproof. Unfortunately, we are about 3 miles away from the airport and you will hear the planes when they are going towards the airport. As well we are on the main Airport road which is International Blvd.. One thing that we do wish we could fix however, we can not change the location of our Inn. As you will notice from reading the many other reviews posted by your fellow travelers is the proximity of our Inn to the airport.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 2023/10/11
Thank you for your wonderful score!

4/10 Poor

Kale

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Small outdated rooms. Shower head was extremely low. Breakfast was below average and the front desk guy in the morning was absolutely useless. Would let be fill my coffee mug with coffee as hes to lazy to go and make more coffee. I would fire him. Lazy and rude.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/11
Kale, Thank you for taking the time to post a review of your recent stay with us. We appreciate you providing us with your feedback as we would never want any of our Team Members to be rude to our Guests. You are our number one priority and we always want to make sure each of our guests enjoy their stay.

8/10 Good

toni

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/11
Thank you for your wonderful score!

6/10 Okay

Gabriela

Traveled with group, Business traveler
This was not a hotel, rather it was a motel, which the price was relative, there was a lot of noise upstairs (second floor), there were planes passing by so throughout the night it was too difficult to get to sleep, the breakfast was just coffee and on bread the same for the 3 days, I have reservations on Day inn hotel, but some changue me when I pay bad, bat!
Stayed 3 nights in Sep 2023
Response from General Manager on 2023/11/29
Gabriela, Thank you for taking a moment to post a review. We apologize the airport noise was bothering you at night. We wish there was more we could do but unfortunately it is our proximity from the airport. We do hope you give us another opportunity.

2/10 Terrible

chad

Stayed 7 nights in Sep 2023
Response from General Manager on 2023/11/29
Chad, We would love to hear from you directly to see where our Inn could have improved in you recent stay. We look forward to speaking with you.

10/10 Excellent

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a no frills motel. Clean.Friendly staff. Outdated but kind of quaint. If you're looking for a safe place to stay, this it. Remember you're in a fly zone, so expect air noise.
Stayed 2 nights in Sep 2023
Response from General Manager on 2023/10/11
Thank you Monte, we appreciate your feedback and look forward to welcoming you back!

2/10 Terrible

Edith

Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/12
Edith, We would love to hear from you directly to see where we feel short on your recent stay. We look forward to hearing from you.

6/10 Okay

Genevieve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap but convenient
Clean from a naked-eye standpoint. Hotel is aged for sure, with scratches on furniture etc. No coffee maker but a microwave and fridge, which seems a bit odd. No vending machines, but you can buy chips and snacks from the front office. No clock or bible. The phone was very generic and had zero call features, such as "call front desk" etc. There was no chain lock and no peep-hole. As a single female traveler, those things would have been appreciated. Also...and I can't really complain, since most people (myself included) would realize the hotel's proximity to the airport and highway. It's VERY noisy. Bring earplugs! Also, I enjoyed the danish from the continental breakfast, and the front desk attendant was friendly.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/11
Genevieve, Thank you for posting a review of your recent stay. We appreciate the detailed review and look forward to seeing you in future travels!

2/10 Terrible

Xiao Hu Tiger

Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/11
We are sorry we feel short on you recent stay with us. We hope you give us another chance to make it right!