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Rating 10 - Excellent. 192 out of 656 reviews" "
10 - Excellent
192
Rating 8 - Good. 190 out of 656 reviews" "
8 - Good
190
Rating 6 - Okay. 135 out of 656 reviews" "
6 - Okay
135
Rating 4 - Poor. 82 out of 656 reviews" "
4 - Poor
82
Rating 2 - Terrible. 57 out of 656 reviews" "
2 - Terrible
57
7.4/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Terrible
Jignesh, Frisco
Traveled with family and small children, Traveled with family
The front desk receptionist was very friendly but easily distracted possibly under the influence of something. You can hear everything going on outside, other people talking, walking on the balcony to other rooms etc.
Facility is clean and quiet, front desk is very friendly and helpful. I appreciate who works in the breakfast area clean the area often to keep the area clean all the time. We have nice 3 nights stay. Thank you all.
It was a terrible decision to stay in this hotel. Super dirty! Light didn’t work, no hot water, I changed room in the middle of the night.
New room was little bit better, but still dirty. Bathrooms didn’t have a heater, and was super cold. But it didn’t matter, cause it was so dirty, c couldn’t took shower.
There was an overpowering smell in the room from the cleaning products used. My eyes were red and swollen. The person in the room next to me kept his door wide open and had a very loud, long conversation on his phone for over 2 hours. I ended up leaving that night. Still waiting to hear of Expedia will refund me.
Ann
Stayed 3 nights in Jan 2024
6/10 Okay
Robert
2024/2/2
Disliked: Property conditions & facilities
Breakfast fine. Room clean Bed comfortable. Was nonsmoking but obviously the carpet was from when it still was.
The hotel room walls were very dirty and looked like they had not been clean in a while. There was hair found on the counters, tv stand and bed. The fridge was not cleaned and had food particles not clean.
Our stay was just one night. The room was clean and had all the amenities you would want in such a small space. It was pretty noisy, but I should have guessed it would be that way considering the location
Eric
Stayed 1 night in Jan 2024
6/10 Okay
Jean
Traveled with group
2024/1/18
Liked: Staff & service
Fair price.
The young man took this in was wonderful! Very personable. Good sense of humor. Really enjoyed our check-in experience. He was also very helpful when it came to bring us up some paper clips so we could shut our drapes better as they didn't close all the way. Loved the Continental breakfast. The selection I feel was better than others.
Jean
Stayed 1 night in Jan 2024
6/10 Okay
Claudia
2024/1/17
Check in was pleasant. The room is clean and basic and good for one night.
Claudia
Stayed 1 night in Nov 2023
10/10 Excellent
Robert
2024/1/17
Robert
Stayed 1 night in Jan 2024
2/10 Terrible
Negar
2024/1/16
Disliked: Staff & service
I stayed at Quality Inn 2 weeks ago. The rooms were fine, my issue was with the SERVICE. They charged me twice for my room. On the day of check-out, the front desk lady asked me for my credit card info again for filing purposes, and assured me that I would not be charged a second time. Lo and behold I checked my credit card statement and I was charged twice. I gave them a call 11 days ago and they said they would refund me, however this has not happened yet! I also live in Canada so I was charged $10 for that phone call, and I still didn't get my money back! This is terrible service and I will be filing a dispute.
The woman at the front desk was very nice and kind.
It was a very noisy place. The walls are thin and sound came through easily. As drunk people walked by the window it was quite loud. I was by the stairwell and that was quite noisy. The walls in the room had food stains and possibly blood? The bed was nice and comfortable. The rear of a restaurant was in the same parking lot and every time someone would throw something in the dumpster it would make a very loud metal clanging noise. This continued until about 1am.
There were a couple of what appeared to be homeless people living near the parking lot, and many of the people loitering in the area looked really rough. After finally getting to sleep, about 3:30 am, I was awakened by a very loud noise of metal banging, like something was hitting the restaurant's metal dumpster. If there was another place that I could have gone to at that time of night I would have left. This is not a place that I would like to come back to.
Debbie
Stayed 1 night in Jan 2024
8/10 Good
Susan
Traveled with partner
2024/1/2
Liked: Cleanliness, staff & service
Convenient for I90 and restaurants
Susan
Stayed 1 night in Jan 2024
6/10 Okay
Venkataramanan
Traveled with family and small children
2024/1/2
It’s a budget hotel and they provide free breakfast.
I stayed here for 16 days for business trip and had requested room service and never receive it. finally after three times confronting the front desk that they were suppose to provide room service every three days. of those 16 days I was there only got one room service. Another issues is Police present almost daily with some shady guest staynig there. The breakfast is horriable and located in one of the hotel room and the pictures shown is bunch of B.S. Will never return here again and currently book another hotel stay at different location about two miles from this dump.
Christopher
6/10 Okay
James
2023/12/24
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property very old and in need of remodel. Torn carpet in room, mussing room number, just general lack of up keep
James
Stayed 1 night in Dec 2023
8/10 Good
Robert
2023/12/23
Robert
Stayed 1 night in Dec 2023
4/10 Poor
Caroline, Mazama
Traveled with pets, Traveled with family
2023/12/22
Disliked: Amenities
My 19 year old son and I had a very late arrival.
It was unclear how to get to our room… signage and lighting difficult.
We also had a bad encounter with another guest getting in our business… getting too close wanting to “help” us. Not the properties fault… but speaks to other guests. Wouldn’t stay here as a single woman.