Reception

Reviews of Hampton Inn & Suites Bellevue Downtown-Seattle

2.5 out of 5
Hampton Inn & Suites Bellevue Downtown-Seattle
11405 Northeast 2nd Place, Bellevue, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a girls trip, we loved the ease of snack runs and dining at the shopping center across the street. The area was nice and peaceful. We will definitely choose to stay here again next time we want to visit Seattle!
Stayed 2 nights in Feb 2024
Response from Rachael on 2024/4/30
So glad to hear you and your girlfriends had a wonderful girls' trip at our property! We love that you enjoyed the convenience of having a shopping center with dining options right across the street – perfect for those late-night snack runs or easy meals out.It sounds like the peaceful atmosphere of the area was also a big plus for your stay. We strive to provide a relaxing environment where guests can unwind and enjoy their time in Seattle.We truly appreciate your kind words and your decision to choose us again for your next Seattle adventure! We'd be delighted to welcome you back.

10/10 Excellent

Cassandra, Burlington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Rachael on 2024/4/29
Thank you for choosing our hotel and for taking the time to share your positive feedback! We're delighted to hear that everything was great during your stay.

4/10 Poor

DAYSHA

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Toilet in the room was broke and did not get repaired for our stay so we had to change rooms for our second night. The TV remote in new room was broken.
Stayed 2 nights in Apr 2024
Response from Rachael on 2024/4/27
I am so incredibly sorry to hear about the issues you encountered during your stay. A broken toilet and a non-functioning TV remote are definitely unacceptable inconveniences, and it sounds like you were significantly impacted by not having a working toilet in your room for your entire stay. I'll document your experience and ensure the maintenance team addresses these issues immediately. There's no excuse for these problems, and we'll be working hard to prevent similar situations from happening again. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to regain your trust.

10/10 Excellent

Badri

Liked: Cleanliness, amenities, property conditions & facilities
Good quiet area. Charging for parking is something I didn't like l.
Stayed 1 night in Apr 2024
Response from Rachael on 2024/4/21
I'm glad you found the area to be quiet and peaceful! I understand that the parking fee can be frustrating. We do hope to see you again.

10/10 Excellent

Mark Gu

Business traveler
Liked: Cleanliness, staff & service
Sightly out of the way but not too far. Need to have a car otherwise walking across the big highway is a nightmare. But if you had a car, they'll charge you 15 dollars for what is basically a motel... Otherwise pretty clean
Stayed 2 nights in Apr 2024
Response from Rachael on 2024/4/15
Thank you for your feedback! We understand that the location might be slightly out of the way for those without a car. There is a large highway nearby, so walking access can be challenging. We're glad you found the hotel clean, and we appreciate you considering us for your stay

10/10 Excellent

Cassandra, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachael on 2024/4/15
Thank you for your feedback. We are happy that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

charlene

Stayed 1 night in Apr 2024
Response from Rachael on 2024/4/25
Thank you for your review of the hotel. we are so happy to hear you had a great experience. Hope to see you soon.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's safe and clear
Stayed 1 night in Mar 2024
Response from Rachael on 2024/4/1
Thank you for your positive feedback. We hope to see you again.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love how this property is close to Trader Joes, Target, Dave and Busters, and restaurants. Easy to travel to downtown Seattle as well.
Stayed 2 nights in Mar 2024
Response from Rachael on 2024/3/27
Thank you for your positive review. We hope to see you again in the future.

10/10 Excellent

Tammi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely customer service. Everyone was so kind and smiling. Great breakfast. Clean hotel.
Stayed 3 nights in Mar 2024
Response from Rachael on 2024/3/27
Thank you for the positive review we hope to see you again.

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Hampton Inn and Suites Bellevue Downtown Seattle on 2024/3/13
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon for a 5 star stay. Safe travels.

10/10 Excellent

soon min

Liked: Staff & service, property conditions & facilities
Very convenient location close Target , Trader Joe’s and food.
Stayed 2 nights in Mar 2024
Response from Hampton Inn and Suites Bellevue Downtown Seattle on 2024/3/13
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon for another 5-star stay. Safe travels.

8/10 Good

Byron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not excited about the location.
Stayed 2 nights in Feb 2024
Response from Amber on 2024/2/28
Dear Byron, Thank you once again for your feedback. We value your input and are always looking for ways to improve our guest experience. We hope to have the opportunity to welcome you back in the future.Sincerely,Amber S, GM

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one night stay
Stayed 1 night in Feb 2024
Response from Amber on 2024/2/28
Dear Hazel, Thank you for taking the time to review the hotel. We hope to welcome you back in the near future.Sincerely,Amber S, GM

8/10 Good

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great breakfast, comfy beds. Pool was a little bit cold and no hot tub to warm up, but it was clean. Some parts of the hotel are in need of some updating but the location is great for what we needed. Lots of food choices and groceries within walking distance and cheaper parking than the other hotels i was looking at.
Stayed 3 nights in Feb 2024
Response from Amber on 2024/2/28
Dear Theresa, Thank you for taking the time to leave a review of your recent stay with us! We're thrilled you enjoyed the delicious breakfasts and comfortable beds. We appreciate your feedback regarding the pool temperature and lack of a hot tub. We understand your comment about some areas needing an update. We are continuously working on improvements throughout the hotel, and we appreciate your patience as we strive to enhance the overall experience. We're glad the location was convenient for your needs, and that you found the abundance of nearby dining options and affordable parking to be a plus.Thank you again for choosing our hotel. We hope to welcome you back soon!Sincerely,Amber S, GM

4/10 Poor

Cami

Traveled with family
Sadly window was busted and car broken into. No cameras onsite.
Stayed 1 night in Feb 2024
Response from Amber on 2024/2/28
Dear Cami, We are deeply sorry to hear about the unfortunate experience you had with your car being broken into at our property. We understand how upsetting and inconvenient this must have been for you, and we sincerely apologize for the disruption to your stay. We are taking this incident very seriously and are reviewing our security protocols to identify any potential improvements that can be made. We appreciate your understanding and hope that this unfortunate incident will not deter you from staying with us again in the future. Sincerely, Amber S, GM

6/10 Okay

Hiu

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was fine, except the walls in between the floors and next to each other are quite thin; we could clearly hear all of the conversations from the guests next to us, and every time someone walked in the room above us the sound would resonate into our room.
Stayed 2 nights in Feb 2024
Response from Amber, GM on 2024/2/21
Dear Hiu, We appreciate your feedback and I apologize for any inconvenience you experienced. We value your patronage and hope to provide you with an improved experience during your next visit. If you have any further suggestions or need assistance, please feel free to reach out. Sincerely,

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We love the inside pool for our kiddos
Stayed 1 night in Feb 2024
Response from Amber, GM on 2024/2/21
Dear Juan, Thank you for the wonderful review and we are so happy to hear that you enjoyed our pool during your stay. We cannot wait to welcome you all back to the hotel.Sincerely,

10/10 Excellent

Natalie

Stayed 4 nights in Feb 2024
Response from Amber, GM on 2024/2/21
Thank you for the wonderful review!Sincerely,

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here with 2 friends. What a great place for the price! Our room was huge! Great location. Target right across the street. Close to other shops. And the most amazing revolving sushi place as well. We will definitely be back!
Stayed 1 night in Feb 2024
Response from Amber, GM on 2024/2/21
Dear Allison, Thank you for the wonderful review of the hotel and location. We look forward to hosting you again.Sincerely,

10/10 Excellent

Cassy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Walt to the convention center! Shopping just across the street for anything we needed!!
Stayed 2 nights in Jan 2024
Response from Matt on 2024/1/31
Thank you for choosing Hampton by Hilton during trip to Bellevue. I'm so happy you enjoyed your time with us. Please come back again soon!

10/10 Excellent

Don

Stayed 1 night in Jan 2024
Response from Matt on 2024/2/12
Thank you for choosing Hampton by Hilton during trip to Bellevue. I'm so happy you enjoyed your time with us. Please come back again soon!

10/10 Excellent

Chinh

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
$15 Parking Fee rip off
It was decent. What you typically expect from a Hampton Inn. But it's a rip off for $15 to park in their lot. Yeah, their lame excuse is everyone else is doing it. They never used to do it before. No reason to rip your customers off. Not like you pay extra to build it. It's always been there.
Stayed 1 night in Jan 2024
Response from Matt on 2024/1/21
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. I am sorry the parking charge caught you off guard, but I'm happy to see you enjoyed your stay with us overall. Please stay with us again soon!

10/10 Excellent

MULIN

Stayed 1 night in Jan 2024
Response from Matt on 2024/2/5
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were great! Rachel at the front counter was very helpful!
Stayed 4 nights in Jan 2024
Response from Matt on 2024/1/26
Thank you for staying with us! I am so happy you had a great experience with us, and that Rachael took such good care of you. I hope we have a chance to welcome you back soon.

10/10 Excellent

Kathaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Matt on 2024/1/21
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Nico

Stayed 1 night in Jan 2024
Response from Matt on 2024/1/10
Thank you for staying with us! I hope we have a chance to welcome you back soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and spacious rooms, and great staff!
Stayed 2 nights in Jan 2024
Response from Matt on 2024/1/10
Thank you for staying with us and for acknowledging our awesome team! I hope we have a chance to welcome you back soon.

10/10 Excellent

HELEN, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location and complimentary breakfast 👍
Stayed 1 night in Jan 2024
Response from Matt on 2024/1/10
Thank you for staying with us! I am happy to hear that you enjoyed our breakfast and location. I hope we have a chance to welcome you back soon.

10/10 Excellent

Joselito

Stayed 2 nights in Dec 2023
Response from Matt on 2024/1/10
Thank you for staying with us! I am so happy you had a 10/10 experience and I hope we have a chance to welcome you back soon.

8/10 Good

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Matt on 2024/1/10
Thank you for staying with us! I hope we have a chance to welcome you back soon.

8/10 Good

Wendy

Stayed 1 night in Dec 2023
Response from Matt on 2024/1/21
Thank you for staying with us and for providing feedback! I hope we have a chance to welcome you back soon.

10/10 Excellent

Goretti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Korina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I wanted to experience snowflake lane and decided to stay in Bellevue. The other hotels surrounding Bellevue square were kinda pricey, this hotel was only 6 minutes away so we decided to stay here. We stayed 2 nights for under $300 and in my opinion it was worth more. It was great! Directly across the street was Dave & Buster’s, food, & grocery. We chose the king room with couch (had pullout bed) and it was huge with lots of space for 2 adults and 2 kids. Breakfast was great too with lots of choices, hotel was clean and accommodating. Pool and gym were also very nice and clean. Again, Bellevue square was a 6 minute drive so even after a long day of shopping and parade watching we were right around the corner for a great price!
Stayed 2 nights in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. I am thrilled to see that you had a great time with us and I look forward to welcoming you back again soon!

10/10 Excellent

Nora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Yan Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

emily

Stayed 1 night in Dec 2023
Response from Matt on 2024/1/2
Thank you for choosing Hampton by Hilton during your trip to Bellevue and for leaving a review. Please stay with us again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with a good location. Clean, free breakfast. Only downside is paying for parking
Stayed 1 night in Dec 2023
Response from Matt on 2023/12/13
Thank you for staying with us and for providing feedback. I am so happy you enjoyed your time with us. We hope to welcome you back soon.

10/10 Excellent

Suzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna was a wonderful help with our check in.
Stayed 1 night in Dec 2023
Response from Matt on 2023/12/10
Thank you for choosing Hampton by Hilton! We really appreciate your review and look forward to welcoming you back soon.

10/10 Excellent

Peter

Traveled with partner
Property is clean and Lucy at the front desk is really nice.
Stayed 1 night in Dec 2023
Response from Matt on 2023/12/10
Thank you for staying with us. Lucy is a rock star, and we are lucky to have her on the team. Please come stay with us again soon!

10/10 Excellent

Tami, Hayden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd year staying here. We won’t stay anywhere else in Bellevue. Very happy with Hampton Inn.
Stayed 2 nights in Dec 2023
Response from Matt on 2023/12/5
Thank you for staying with us. I'm happy to see you had a great time and look forward to having you back with us again soon.

10/10 Excellent

Lilla Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great front desk staff.
Stayed 1 night in Nov 2023
Response from Matt on 2023/12/5
Thank you for staying with us and for leaving feedback. We are thrilled that you enjoyed your stay and can't wait to welcome you back soon!

10/10 Excellent

JANE MACNAB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Matt on 2023/11/29
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue and for providing feedback. I am so happy we gave you a 5/5 experience and hope to welcome you back soon.

8/10 Good

Mohamad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and well located in Bellevue. Lots of good food and shopping options around. One issue we have is the sofabed. The mattress is completely sagging in the middle which makes it almost impossible to sleep on.
Stayed 2 nights in Nov 2023
Response from Matt on 2023/11/29
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue and for providing feedback. I am so sorry the sofa bed was not comfortable and will have my maintenance team take a look at it. I am glad you had a great time with us otherwise and hope to welcome you back again in the near future.

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Matt on 2023/11/29
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue and for providing feedback. We really appreciate your 10/10 review and hope to welcome you back again in the near future.

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. The room didn't have conditioner which stinks when you find out when you are in the shower. The beds are comfortable and the place is clean. They charge for parking which is just a nickle and dime thing.
Stayed 1 night in Nov 2023
Response from Matt on 2023/11/20
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue. I'm happy to see that you enjoyed our breakfast and hope to have the chance to welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Very accommodating - Will stay again!
Stayed 3 nights in Nov 2023
Response from Matt on 2023/11/19
Thank you for choosing Hampton by Hilton during your recent trip to Bellevue and for providing feedback. We really appreciate your review and hope to welcome you back again in the near future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Matt on 2023/11/16
Thank you for staying with us and for providing feedback. I am happy to see that you enjoyed your stay and hope to welcome you back soon.