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Reviews of Hampton Inn Seattle-Airport

2.5 out of 5
Hampton Inn Seattle-Airport
19445 International Blvd, SeaTac, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1004 reviews" "
Rating 8 - Good. 276 out of 1004 reviews" "
Rating 6 - Okay. 138 out of 1004 reviews" "
Rating 4 - Poor. 55 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nancy, Hatfield

Traveled with partner
Liked: Amenities
Very friendly staff and shuttle drivers
Stayed 1 night in Apr 2024

10/10 Excellent

aymi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy nice stay!
Stayed 1 night in Apr 2024
Response from Jay Bal on 2024/4/21
Thank you for your feedback. We hope to see you again.

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
Im up set with my room the bathroom door didnt close it wasnt comfortable.
Stayed 1 night in Apr 2024
Response from Jay Bal on 2024/4/21
Thank you for sharing your feedback with us. We will address these concerns to our engineering team. We hope to see you again soon!

4/10 Poor

Sanchayan, ESCONDIDO

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Thermostat not working and staff do not know the condition of the room before assigning the room to guests.
Stayed 1 night in Apr 2024

10/10 Excellent

lisa

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s our go to for an early 6am flight out of SeaTac.
Stayed 1 night in Apr 2024
Response from Jay Bal on 2024/4/21
Thank you Lisa! We appreciate your business and look forward seeing you again.

10/10 Excellent

sheila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very helpful & courteous. Great free hot breakfast. Wasn’t just the same food every morning.
Stayed 4 nights in Apr 2024
Response from Jay Bal on 2024/4/21
Thank you for your amazing feedback Sheila. We appreciate your business and look forward seeing you again.

6/10 Okay

Nicole

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff at checking was rude and not welcoming at all. I actually wanted to leave after checkin. This is not how you treat paying customers. Person at front desk was impolite, seemed angry, did not explain what she was doing or where breakfast or our room was. Very disappointing!
Stayed 1 night in Apr 2024

2/10 Terrible

Gina

Why was this rejected. There was no profanity. This hotel did not honor my reservation. They did not let me have a room. Surely a refund is reasonable.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Apr 2024
Response from Jay Bal on 2024/4/21
We are delighted to know you had enjoyed your stay with us. We look forward to seeing you again.

2/10 Terrible

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed! 😮‍💨 Worst bed I’ve ever stayed. We rolled into the center of the SPRING bed all night. Absolutely terrible bed.
Stayed 1 night in Mar 2024

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff seems bothered to have to be there. Parking fee is not well documented and don’t even THINK about asking details. Rooms are clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Eugin

Stayed 1 night in Apr 2024

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the smoking area for guest. I do not smoke therefore I did not like that I had to walk through the smoke where the smoking area is designated by the pool entrance. It is not 25 feet from the door entrance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tipola

Stayed 1 night in Mar 2024

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The mid after noon staff were not very helpful but your two ladies who worked the graveyard shift are amazing!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Melissa

Stayed 1 night in Mar 2024

8/10 Good

Kory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish the pool was indoors. also, seatac is sketchy
Stayed 1 night in Mar 2024

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Shiraz

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. The person at the front desk was very kind and helpful. You can hear the planes quite loudly as you're right near the airport, didn't bother us but worth considering if you're a light sleeper.
Stayed 1 night in Mar 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the area.
Stayed 1 night in Mar 2024

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was about what you’d expect at this price level. Check in person was rude and unhelpful.
Stayed 1 night in Mar 2024

10/10 Excellent

jean sullivan-

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for it s proximity to the airport and an early morning flight. Cost was reasonable.
Stayed 1 night in Mar 2024

10/10 Excellent

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms!
Stayed 1 night in Mar 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff from shuttle pick up through our stay were courteous, friendly and very attentive.breakfast was really good.
Stayed 1 night in Mar 2024

10/10 Excellent

Lydia

It was great
Stayed 1 night in Feb 2024

10/10 Excellent

Aseri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient and the staff are very friendly
Stayed 4 nights in Feb 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine. The staff was friendly and courteous. Close to airport so it is quite boisy as expected, but also the boulevard along the side of the hotel was very busy and noisy also.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mimma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, easy parking, clean, great breakfast options
Stayed 1 night in Feb 2024

10/10 Excellent

JAMES, Knoxville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you need to be close to SeaTac
Stayed 3 nights in Feb 2024

10/10 Excellent

Xinjian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Cheap but safe and staff is fast to check in and out. They offered me free drinks which is good because I always forgot to buy when arriving to a new place
Stayed 1 night in Feb 2024

4/10 Poor

Debbin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not well cleaned. There were only 2 staff that were friendly. Website says shuttle goes within 2 miles of hotel, but actually they have a list at the front desk of a limited amount of places they actually go.
Stayed 3 nights in Feb 2024

8/10 Good

Maynard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value close to airport.
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Not overly soundproof between suites
Stayed 1 night in Feb 2024
Response from WA on 2024/2/20
Thank you for the feedback we wish we could have control through the layout of the rooms. Appreciate you letting us know. Hope to see you again in the near future.

6/10 Okay

Ernie

Traveled with family
It’s ok could of been cleaner
Stayed 1 night in Feb 2024
Response from WA on 2024/2/20
Thank you for taking the time to leave us a review. We will share the feedback with our team. Have a great day!

4/10 Poor

D Mario

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was not friendly, but they were professional. It was very dated and run down. I stayed there several years ago and it has gone down hill. Yes the price is right, but for a few dollars more you can get so much more.
Stayed 1 night in Feb 2024
Response from WA on 2024/2/20
Thank you for your review. Our guest feedback is crucial in order for us to continue to improve our daily operations. We apologize for the less than satisfactory customer service you experienced. We know that you have many options when deciding where to stay, and we appreciate your loyalty.

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and helpful but the hotel is run down and in need of maintenance. There were people smoking at the front entrance so had to walk through it a few times. Close to airport and lightrail station.
Stayed 1 night in Feb 2024
Response from WA on 2024/2/20
Thank you for taking the time to share this wonderful review and also recognizing the efforts of our team members! We will share your feedback with our team, and we look forward to your visit in the future.

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Comfy bed
Stayed 1 night in Feb 2024
Response from WA on 2024/2/20
Thank you for leaving us a review. Hope to see you again soon.Have a great day!

10/10 Excellent

Julie

Traveled with family
Stayed 1 night in Jan 2024

8/10 Good

Tricia

Stayed 1 night in Jan 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Sigrid

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We waited nearly an hour at the airport for our shuttle, and after calling three times, a shuttle finally came, but then took us to the wrong hotel. There is a mixup somehow with phone numbers. When we finally arrived at our hotel, the staff seemed unconcerned, and then denied that we even had a reservation. We showed them paperwork, and then they found our room. The rest of our party ( separate room), had the same experience several hours later, with “no room available”, even though we had checked their room when we arrived. It was nice to have a shuttle to take us to dinner ,and we asked for the correct return call number. After dinner ,we called the given number, and the wrong shuttle arrived. The driver (all the shuttle drivers were exceptionally cooperative and kind) nicely took us to our hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk (Sunday 1/21/24, around 11:30 am) was very kind and accommodating. She offered us an early check in option and explained all the services and amenities to us. She was friendly and helpful, and after a long journey, I truly appreciated her extra attention and kindness.
Stayed 1 night in Jan 2024

8/10 Good

Chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and comfy vacation
Loved it, it was so comfy and loved the new style door for the bathroom.
Stayed 2 nights in Jan 2024

6/10 Okay

Bryan

Traveled with family
Lower quality Hampton Inn. Staff not very professional and seem stretched thin. $15 night parking - read the fine print. Won’t be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff!! Clean and convenient to the airport
Stayed 1 night in Jan 2024

6/10 Okay

CELESTE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady who checked us in (I believe it was Tian) was rude and seemed very unhappy to be at work. She was on her phone leaning against the counter when we arrived and did not greet us. When I returned to ask for a shampoo refill for our room, she was nowhere to be seen and the bus driver came and helped me. The hotel is very clean and a bit noisy, but our check in experience with Tian was plainly unprofessional. They also charge for parking, so I do recommend the Hampton down the road over this one.

8/10 Good

Quinton Birdin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quite and tran close
Stayed 3 nights in Dec 2023