Fridge, microwave, oven, stovetop

Reviews of Capitol Hill Apartments

3.5 out of 5
Capitol Hill Apartments
1722 14 AVE, Seattle, WA

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 61 reviews" "
Rating 8 - Good. 17 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 6 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kiana

Liked: Cleanliness, room comfort
It was a nice, convenient place to stay. Very easy to take the train to all the top attractions. I would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Safe Travels, Carrie, Team Hosteeva on 2023/10/11
Hi Kiana! We're pleased to hear that you found our place nice and conveniently located, with easy access to top attractions via the train. We would be delighted to welcome you back for another stay in the future. Thank you for your kind words!

8/10 Good

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities
It was small but had the basic requirement. The bed was comfortable. Please was clean
Stayed 8 nights in Sep 2023
Response from Carrie, Team Hosteeva on 2023/9/27
Thank you for sharing your feedback about your recent stay with us, Manesh!. We're pleased to hear that your room, while on the smaller side, met your basic requirements and that you found the bed comfortable. Cleanliness is a top priority for us, and we're glad to know you found the place clean. We appreciate your visit and hope to welcome you back in the future for another comfortable stay.

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jul 2023
Response from Lily, Team Hosteeva on 2023/7/24
Thank you for sharing your feedback, Kyle! We hope you had a satisfactory stay at our place, as we didn't receive any complaints during your time with us. However, if there were any concerns or issues that may have affected your experience, we kindly request you to reach out to us directly so that we can address them and ensure our guests have a fully enjoyable stay in the future. Your input is valuable to us, and we're committed to providing the best possible experience for our guests. Thank you for choosing our place, and we hope to welcome you back soon!

10/10 Excellent

Bandula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2023
Response from Lily, Team Hosteeva on 2023/7/18
Thank you for the stay and the great feedback, Bandula. Welcome back anytime!

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness, room comfort
The unit was clean. Towels fluffy. The property exterior was poorly maintained. Weeds, leaf litter in the stairs and walk ways. Discarded clothing under a bush and the trash receptacles at curb side were overflowing, smelling and. According to neighbors. Not collected for weeks.
Needs no description
Stayed 2 nights in May 2023
Response from Lily, Team Hosteeva on 2023/5/16
Thank you for taking the time to provide feedback on your recent stay at our short-term rental unit. We appreciate your input and value your opinion as it helps us improve the experience for our guests.We apologize for any inconvenience you experienced due to the cleanliness of the street and the presence of litter. While we strive to maintain a clean and inviting environment in and around our property, it is important to note that street cleanliness and garbage collection fall under the responsibility of the local authorities. We will, however, make sure to relay your concerns to the appropriate channels to highlight the issue and request increased attention to the area.Your feedback is invaluable to us, and we appreciate your understanding of the factors beyond our immediate control.Thank you again for your feedback, and we hope to have the opportunity to host you again in the future.

10/10 Excellent

Melanye, Hyattsville

Stayed 3 nights in Sep 2022

10/10 Excellent

Michael Andersen

Stayed 4 nights in Aug 2022

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Good location, good space for 3ppl, not 4
All issues we experienced we're handled by management in a timely manner. The biggest issue was space for 4 ppl. We had to buy an air mattress, but they are willing to pay for it. Communication was amazing.
Stayed 5 nights in Aug 2022
Response from Jack, Team Hosteeva on 2022/8/24
Dear Phalkun, thank you for staying with us! We are happy to read you had a great vacation with us despite the mentioned shortcomings for which we apologize. Fortunately, we could fix everything and it didn't affect your experience. Feel free to give us a call next time you're in town. We're looking forward to hosting you again.

10/10 Excellent

Christa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
perfect location and had everything we needed! will be staying here again when we visit!
Stayed 3 nights in Aug 2022
Response from Jack, Team Hosteeva on 2022/8/20
Dear Christa, thank you for staying with us! We are happy to read you had a great vacation with us. Feel free to give us a call next time you're in town. We're looking forward to hosting you again.

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in cap hill! Close to work. Parking was a challenge but not impossible
Stayed 3 nights in Jun 2022
Response from Vivien on 2022/7/2
Dear Brad, that's fantastic to hear you enjoyed your stay with us! Thank you for appreciating the property and the location. Come back soon!

8/10 Good

KATHERINE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, lots of natural light, great location in Capitol Hill for walking around exploring. For our stay there was extra laundry detergent, extra dishwasher soap, extra garbage bags. Plenty of towels. Supplied products were all scented which is rough for us. Flat is a bit worn in places but not a deterrent. Had to run glassware and flatware through the dishwasher before using. Ick. Could use another table or two for surface space. Parking - fuggedaboudit! Overall a great place at a locally good price.
Stayed 5 nights in May 2022
Response from Vivien on 2022/7/2
Thank you so much, dear Katherine, for choosing us and sharing your nice review of our place. It's been great to have you and we're so happy to hear that you've enjoyed your overall stay, despite the mentioned inconveniences for which we're sorry. We will make sure to pay more detailed attention to the cleanliness of the glassware and your recommendations regarding adding another table. Unfortunately, parking is beyond our control and we understand it can be difficult in our downtown location. Looking forward to hosting you again at any of our numerous locations across the States for a smoother and more fulfilling experience. Best, Team Hosteeva

10/10 Excellent

jennifer

Business traveler
Liked: Cleanliness, property conditions & facilities
Very clean quiet and convenient
Stayed 3 nights in May 2022
Response from Brian on 2022/5/20
Thank you so much, dear Jennifer, for sharing your feedback with us. It is a pleasure for us to know that you have enjoyed your time at the property, and we hope to welcome you back sometime in the future again. Kind regards. Team Hosteeva.

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, room comfort
Seattle Trip -Capital Hill
Very nice place, in the perfect area will stay there again.
Stayed 4 nights in Dec 2021
Response from Regards, Brian. on 2022/2/5
Dear Fernando, Thank you for a great review! We are happy to know you enjoyed your stay with us. We look forward to your next visit in the future.

6/10 Okay

JuanPablo

Business traveler
Liked: Cleanliness, room comfort
packing issues
parking is a nightmare
Stayed 6 nights in Jul 2020
Response from Rosie on 2020/7/27
Dear Juan, thank you for staying with us. We hope you've enjoyed your stay, despite parking issues, about which we are truly sorry. We'll look forward to hosting you again anytime soon.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and nice but super noisy. Also the fact that everything is through their app is not very convenient. Had issues with the app on the check out.
Stayed 1 night in Sep 2019
Response from Kate, Team Hosteeva. on 2019/9/27
Dear Guest, thanks for the review. We are glad you liked the place and hopefully enjoyed it despite the little inconvenience. We appreciate every detail of your feedback and rest assured they will be addressed accordingly. We look forward to having another chance to host you for a much better experience. Kate, Team, Hosteeva.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST LOCATION! Close to many places of interest, bars, restaurants and parks. Super clean apartment! Even the sofa bed was comfortable. A lot of light in the unit and there was a magic positive energy, hard to describe in words :) The host was responsive and helped us to find the detergent for the laundry. We will come back here soon.
Stayed 1 night in Sep 2019
Response from Emma on 2019/9/24
Dear Valued Guest, Thank you for your review. We are glad to know that you liked the apartment and fully enjoyed your stay. We are also thrilled to learn that the location was convenient for you. Thank you for taking the time to highlight the cleanliness of our apartment. Cleanliness is highly prioritized by us. We look forward to hosting you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean. Super comfy beds and linens. Nice to have coffee and water bottles available. Only inconvenience was finding street parking.
Stayed 1 night in Sep 2019
Response from Kate, Team Hosteeva. on 2019/9/14
Dear Guest, thanks for taking the time and leaving a review. It was our pleasure to have you as a guest. We are glad you enjoyed your stay in our property. Come back soon again.

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness
Kitchen is furnished and the location is close to lots of places.
Stayed 1 night in Aug 2019
Response from Emma on 2019/9/3
Dear Valued Guest, Thank you for your review. It was our pleasure to have you as a guest. We are glad to know that you liked the location of the apartment and it was convenient for you. We look forward to welcoming you again soon.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was very convientanr
Stayed 3 nights in Aug 2019
Response from Emma on 2019/8/25
Dear Valued Guest, Thank you for choosing Hosteeva. It was our pleasure to have you as a guest. We are glad to know that you liked the location and it was convenient for you. We look forward to welcoming you again.

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
has potential
Great location and clean, we'd like to stay again but hope it will improve. It's very sparse with a few missing items: no lightbulb in the lamp by the bed, I had to go find one from another lamp, only one towel (one!) was provided - two adults were staying who would have both liked to shower and have a towel to wash their face, dry hands, etc. I think 4 towels is a minimum. The rug in bedroom was stained and worn, could use a rug in living room. There was no light outside the house. There was no address posted by the street, we had to walk up to a dark house to ensure we were in the right place. The lockbox didn't open on the first 3 tries and we were confused by the fact there is a key box as well - no mention of this in the instructions. Bikes were laying outside a side door - they were unsecured which seemed like a security risk. I was nervous about our safety - just felt weird, small building but evidently an apartment or two upstairs? Would be good to know in general, what the situation of the building was. If improvements are not made then the cost should be significantly less. Hope it improves.
Stayed 1 night in Aug 2019
Response from Kate, Team Hosteeva on 2019/8/20
Dear Kathryn, thank you for the review. It was our pleasure to have you as a guest. We are glad you liked the location and enjoyed your stay in general. Please accept our apologies for the inconvenience you have experienced during your stay and rest assured all your suggestion has already been passed to the relevant department and will be addressed accordingly.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Kate, Team Hosteeva on 2019/7/31
Dear Guest, thanks for the review and for choosing to stay with us. We hope you have enjoyed your overall stay. We look forward to hosting you soon again.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only item that was good about the property is the location. The inside of the property is average. The outside was absolutely disgusting. It was embarrassing walking into the building.
Stayed 4 nights in Jul 2019
Response from Rosie on 2019/7/26
Dear guest, thanks for staying with us and sharing your experience. We are terribly sorry to hear about your disappointment. Since you choose to remain anonymous, we couldn't detect your reservation and understand what might be behind your frustration. Moreover, it would have been much useful if you could provide clear details about what exactly was unpleasant, as previously our guests never made similar complaints. Nevertheless, we hope you'll give us another try.

6/10 Okay

Cathy

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019
Response from Kate, Team Hosteeva on 2019/7/18
Dear Cathy, thank you for the review. It was our pleasure to have accommodated you at our property. We are glad to know that you have enjoyed your stay with us. We look forward to hosting you again soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE Hosteeva! Wonderful apartment and fantastic communication. I was impressed with the cleaners and informative text messages. Highly recommend!
Stayed 2 nights in Jul 2019
Response from Kate, Team Hosteeva on 2019/7/11
Dear Guest, thank you for the review. It was our pleasure to have accommodated you at our property. We are glad to know that you have enjoyed your stay with us. We look forward to hosting you again soon.

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019
Response from Kevin on 2019/6/28
Dear Guest, We are saddened to see you have chosen to rate us 1, we would have loved to know why might have been the reasons behind it.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was hard to find. The person who answered the phone was super helpful.
Stayed 1 night in Jun 2019
Response from Emma on 2019/6/27
Dear Valued Guest, Thank you for your positive review. It is greatly appreciated. We are very pleased to know that our services and facility have met your expectations. Customer service is very important for us. We hope we will have the pleasure to welcome you back in the future.

10/10 Excellent

Kari

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in/check out experience. Clean and obviously taken care of. The oven did not work properly, though this was a minor inconvenience.
Stayed 2 nights in May 2019
Response from Rosie on 2019/5/16
Dear Kari, many thanks for your positive feedback. We're delighted to hear you enjoyed your stay. We look forward to having you as a guest again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Kevin on 2019/4/1
Thank you

2/10 Terrible

Beau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont do it
Yea so these people are rude. They harrass and give attitude.
Stayed 1 night in Feb 2019
Response from Elen on 2019/2/15
This is untrue.

2/10 Terrible

Beau

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Do not harass customers.
I needed a place because of the snow storm. Encountered some helpful and some harassing employees. I received several calls during a funeral about booking additional days and then got a notice that said due to unforeseen circumstances my reservation was cancelled and to check out within an hour to avoid late charges. Serg then called me repeatedly in a harassing tone calling me a liar. I was also woke up in the middle of my reservation with an awesome promotion if I booked one two or three more nights they would discount my stay and quoted a price 35 dollars more a night then called me back with the bargain deal of only 15 dollars more a night.
Stayed 1 night in Feb 2019
Response from Elen on 2019/2/15
Dear Beau, Please accept our apologies for any inconveniences you faced during your stay. Unfortunately, we had no way of knowing that you were at a funeral. We do offer our sincerest condolences for your loss. Serg is very passionate and he in no way meant to be rude. We are heartbroken you feel this way about our company, but we hope that you will find it in your heart to forgive us.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Elen on 2019/2/6
Thank you, Bill. Come back soon :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect ...
The apartment was great. Perfect location. Clean. The right amount of amenities and space we were looking for. Also, the bed was SUPER comfy. The only problem we had was during our last night. We could hear EVERYTHING happening in the apartment above us and they were very loud from about 12pm - 4am. Dropping things, walking around very loudly. It definitely put a damper on our stay and made us very tired for our cross country flight.
Stayed 5 nights in Jan 2019
Response from Elen on 2019/2/4
Dear Guest, Thank you for your review. We are glad that you loved our apartment and enjoyed your stay. We ask all our guest to be respectful towards their neighbors, but unfortunately, not everyone is. We would like to apologize for any and all inconvenience that this has caused. We hope you will come back and stay with us again in the future.

8/10 Good

John, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Capitol Hill Location
A few tricks to learn in registering and door codes, but they were there by phone to smooth the way. Next visit will be easy. Parking is tight in the neighborhood. But easy walking for many Capitol Hill purposes.
Stayed 1 night in Jan 2019
Response from Elen on 2019/1/8
Thank you, John. We understand our ways are a little unconventional but once you get the hang of it, it's smooth sailing from there. We cannot wait to see you with us next time you're in town.

6/10 Okay

Michael

Disliked: Staff & service
Stayed 2 nights in Dec 2018
Response from Elen on 2018/12/17
Dear Michael, Thank you for rating us. We are saddened that you weren't fully satisfied with your stay and we only wish you would have provided us with more information, so we could fix everything immediately.

8/10 Good

Verified traveler

The room I had booked was accidentally not clean when I go there. I do understand that mistakes happen and called immediately to see what the quickest solution was. I was offered a new room on the same floor which solved the problem quickly and easily. I've stayed here before and enjoyed it both times. Great location and amenities. It would be helpful to make sure there are washer/dryers in each unit where it's promised, since I now know not all units have them, it is an added plus when they do. Thanks!
Stayed 2 nights in Nov 2018
Response from Elen on 2018/11/28
Dear Guest, Thank you very much for your review. We would like to apologize one more time for the mistake and thank you for being an understanding guest. We enjoyed hosting you and are delighted that you enjoyed your stays with us. We hope to see you back soon.

8/10 Good

Rafael T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot!
This was a relatively quiet little neighborhood, but close to plenty of nightlife, eateries and fun things to do. The apartment was nice and clean, with clear instructions on how to check in and check out. My only issue was there wasn't any way to learn the WiFi password.
Stayed 3 nights in Nov 2018
Response from Elen on 2018/11/23
Hi Rafael, Thank you for your honest review. We're glad you had a wonderful stay. The WiFi information is sent to you in your confirmation link. However, you could always give us a call and our helpful agents would have provided you with all the necessary information.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good price, thin walls
Apartment was nice, but the walls were thin, so you could hear the other tenants above and below. Also, the payment and check-in process is a little more hassle than a standard hotel. However, it was in a very nice area and had a good price.
Stayed 2 nights in Oct 2018
Response from Hosteeva on 2018/10/30
Dear Guest, Thank you for your feedback. As we are not a standard hotel our methods are a little unconventional, but we're constantly trying to improve and we'll make sure to make the necessary changes to ease the process.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Quiet in the City
Amazing stay. Very comfortable and super clean.
Stayed 1 night in Oct 2018
Response from W.D. on 2018/10/19
Thank you for staying with us, Jessica. Hope to accommodate you soon.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy little apartment. Walking distance to hospitals. A/C. Property manager very nice.
Stayed 5 nights in Oct 2018
Response from W.D. on 2018/10/19
Thank you, Caroline. We hope you enjoyed your stay!

4/10 Poor

Reen, Vancouver

Liked: Cleanliness, staff & service
I travel to Seattle very often and this is the first time I stayed at this place. From a place charging 4 star hotel prices I think this place is overrated. I would’ve stayed further in Bellevue in a 4 star hotel if I knew this is the place we are staying at. It looks like a run down apartment building on the outside. I’m not usually a Debbie downer but for the price we paid wow! Parking is a huge issue. We drove around half hour, nothing! Not even any pay parking that was available within 2-4 block radius! The fold out couch barley fits one person and very uncomfortable. 1 bedroom apartment only fits 2 people. When we arrived, it smelt like a whole Febreeze bottle has been sprayed we had to air out the place for a few hours. Won’t be coming back at this place again. I’m surprise an “air b&b” style place is being advertised on Expedia!
Stayed 1 night in Sep 2018
Response from Hosteeva on 2018/10/11
Thanks for sending us your review. We appreciate your stay with us, but we regret not meeting your expectations. Your feedback will be escalated! We continue to do necessary improvements to make all our properties great. It was a pleasure having you here. Kind regards.

10/10 Excellent

Arthur

Everything We Needed.
Great place to stay. Extremely clean with the extra things there that you don't think about bringing. Had stove, microwave, refrigerator, dishwasher, heat & air, eating utensils, cooking needs, soap & towels, etc. The location was perfect for us near our family member and to downtown area. Also, there was some stores within walking distance to get food and necessities. I liked that we could arrive anytime without checking into the room first. The method used as security was a good way for us to feel secure and safe. Very spacious.
Stayed 2 nights in Sep 2018
Response from Hosteeva on 2018/10/11
Thank you kindly for taking the time to leave us a review. We are very delighted to hear that you enjoyed your time with us and we hope our wonderful team was able to make your stay most comfortable. We look forward to seeing you again soon at one of our many properties we have worldwide!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it, super cute apartment !
Stayed 1 night in Sep 2018
Response from Luiza on 2018/9/11
We are happy to know that you had a great stay! Please return at any time :)

10/10 Excellent

Eimear, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was lovely. Easy checkin apart from not having the code to actualy door to apartment. But front desk called me back straight away and provided same. Shower did leak a bit and shower head was loose but good pressure.
Stayed 1 night in Sep 2018
Response from Hosteeva Management on 2018/9/7
Thank you kindly for taking the time to leave us a review. We are very delighted to hear that you enjoyed your time with us and we hope our wonderful team was able to make your stay most comfortable. We really appreciate your feedback about the minor issues and we will get right on them to get necessary improvements. We look forward to seeing you again soon at one of our many properties we have worldwide!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Concept is there, but missing something.
The hotel was nice. But there was no door on the bedroom and the pull out bed was really just an ikea futon that was harder than a rock. The surrounding area was awesome and the Internet they provide is good enough. They do have a lot of amenities. But there was no washer or dryer in our room. We also had broken blinds that made it very uncomfortable to stay in the room. The shower head also leaked everywhere. But besides these annoyances, everything else was fine.
Stayed 7 nights in Aug 2018
Response from Zian on 2018/8/21
Thank you for informing us that your visit was nice. Our team wants to inform you that we are constantly looking to improve ourselves, so we appreciate that you gave us this opportunity to do so. Please return in the future so we can show you our improvements :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exterior of property was run down. Needs some TLC.But the interior was quite a surprise. Very clean and functional. Property location convenient to Capitol Hill
Stayed 1 night in Jul 2018
Response from Hosteeva Management on 2018/8/6
Thank you kindly for taking the time to leave us a review. We have scheduled necessary steps to make the exterior more attractive but we are very delighted to hear that you enjoyed your time with us and we hope our wonderful team was able to make your stay most comfortable. We look forward to seeing you again soon at one of our many properties we have worldwide!

2/10 Terrible

Zubair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service..Please remove this hotel from your site to keep your dignity
Stayed 1 night in Jul 2018
Response from Hosteeva Management on 2018/8/6
I'm sorry to hear that you did not enjoy your stay with us particularly the customer service. Your feedback will be escalated, I assure you that our management team will carefully look into this matter and address accordingly. We hope to have the chance to serve you again soon. Kind regards.

6/10 Okay

M, Nampa ID

Disliked: Staff & service, room comfort
Hope you remember the code!
We had no problem finding the location, but finding parking in the area was very difficult. And it is NO hotel. We had to beg for replacement towels and rationed the toilet paper, just in case. If they keep doing the improvements outside that we had to walk through, it will be nice, but right now, it's a little challenging. They should tell you that it wouldn't work if you couldn't walk up stairs, through gravel or dirt, or needed handicap anything. We didn't, thank goodness, but I'm glad I didn't take my mom! It may sleep 3-4, but with no privacy.
Stayed 3 nights in Jul 2018
Response from Hosteeva Management on 2018/8/6
Thanks for sending us your review. We appreciate your stay with us, but we regret not meeting your expectations. We continue to do necessary improvements to make all of our properties great ones. It was a pleasure having you here. Kind regards.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jul 2018
Response from Zian on 2018/7/27
Thanks for reviewing us, Charlotte! We appreciate knowing that you had a great stay and hope you return soon :)