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Reviews of Villas Playa Hermosa Beach Hotel

3 out of 5
Villas Playa Hermosa Beach Hotel
De La Primera Entrada De Playa Hermosa, 150 Metros Este, Sardinal, Guanacaste

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Recepción on 2020/4/15
Estimado Huésped Le agradecemos por haberse hospedado con nosotros y por darnos su calificación. Esperamos recibirle en un futuro cercano.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
A close walk to the beach. Bad shower head water was just above a trickle. No coffee with the coffee pot.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playing in Playa Hermosa Costa rica
My stay was a good one, one recommendations is to have some net curtains put in on the ground floor suite, overall very good relaxed stay, will recommend ,very good for family, groups, birthday and occasions to celebrate.
Stayed 3 nights in Nov 2019
Response from Mr Ricardo Zeledón General Manager on 2019/11/29
Greetings from Costa Rica, Guanacaste, Playa Hermosa, Hotel Villas Playa Hermosa. Thank you very much for your comments which help us improve every day and which will be taken into account. We hope to receive you again very soon and that you can enjoy our incredible swimming pool and our delicious restaurant. Greetings for you. Mr Ricardo Zeledon General Manager.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a updated renovation. Towels were old, sheets on the bed had hair on it, ant problem in the bathroom, old furniture, and no hot water. I actually left and went to another hotel down the street. Staff was very nice though.
Stayed 5 nights in Jan 2019
Response from disculpe on 2019/1/21
gracias por su comentario

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy surprise
We booked this to be close to the airport for a too early flight and were so delighted with it. Two pools - gorgeous blue tile and the whole property felt safe, well kept and very comfortable. Our room didn't have a surplus of hot water - but really, everything else was fine. Strong WiFi, and just downstairs a terrific bistro called Bocelli's. The waitress there spoke perfect English and gave us some information about the area - it was the rainy season, so we were the only ones there. We'd recommend it.
Stayed 1 night in Oct 2018
Response from Agradecidos por su visita. on 2018/11/4
Muchas gracias para el Hotel fue un gusto poderles atender y esperando tenerlos pronto de de nuevo aca en Guanacaste Costa Rica.

4/10 Poor

alexander

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not good
No hot water I have never before been in a hotel without hot water. Terrible expíen e
Stayed 2 nights in Oct 2018
Response from cliente on 2018/10/26
Gracias por su visita

10/10 Excellent

john, houston, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
We stayed at this hotel during the off season. There were few other guests. It was a short walk to the beach and the staff was very friendly.
Stayed 2 nights in Jun 2018
Response from Hotel Villas Playa Hermosa Guanacaste on 2018/7/16
Muchas gracias Hotel Villas Playa Hermosa está muy agradecido con su visita esperando que haya sido de agrado su estancia con nosotros, esperando tenerlo pronto otra vez acá con nosotros ,disfrutando nuestras playa en la provincia de guanacaste como te repito para nosotros e personal estamos muy agradecido con usted y su esposa de corazon MUCHAS GRACIAS.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

María Gabriela

Liked: Cleanliness, staff & service, room comfort
Las villas, muy espaciosas ideales para familias pero ocupan renovar la línea blanca. Personal muy amable, el restaurante es delicioso y el área de piscinas excelente. Lo único malo es que el agua caliente no funcionó, cuando lo reportamos nos indicaron que ya sabían y que lo iban a reparar pero no pudieron, la solución que usáramos otra ducha en otra villa. Creo que no deben de rentar la Villa su el agua caliente o cualquier otra cosa no funciona.
Stayed 2 nights in Jun 2019
Response from Disculpa y aclaración on 2019/6/29
Muchas gracias por su comentario, con el asunto de agua caliente son aparatos de resistencias y de tarjetas y por la mala fortuna de nosotros se quemó y conseguirla un Domingo se nos hizo muy más imposible porque en playas del coco estaba la competencia del IRONMAN y con todas las calles cerradas se nos hizo imposible llegar a comprar los repuestos mil disculpas y entiendo su molestia.

8/10 Good

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Confortable y Tranquilo
Stayed 2 nights in Jul 2018
Response from Hotel Villas Playa Hermosa Guanacaste on 2018/8/6
Muchas Gracias por su comentario buen dia.