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Hotel Grand

3.5 star property
Hotel in Sarajevo with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Grand

Front of property
Bar (on property)
Free daily continental breakfast
Reception
Comfort Double or Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Double or Twin Room, 2 Twin Beds, Non Smoking

Comfort Double or Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Comfort Double or Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Non Smoking

Classic Single Room, 1 Twin Bed, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Classic Single Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
LCD TV
Rainfall showerhead
Hair dryer
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Desk, free WiFi, bed sheets, wheelchair access

Business Double or Twin Room

Highlights

Air conditioning
Heating
LCD TV
Rainfall showerhead
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 5 Ping (17 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room, 2 Twin Beds, Non Smoking

Economy Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Economy Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
LCD TV
Rainfall showerhead
Hair dryer
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 3.63 Ping (12 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, Non Smoking, City View

Superior Double or Twin Room, Non Smoking, City View | Desk, free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Rainfall showerhead
Bathrobes
Cable channels
Daily housekeeping
  • 5 Ping (17 square meters)
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

Family Suite, Multiple Beds, Non Smoking, City View | Desk, free WiFi, bed sheets, wheelchair access

Family Suite, Multiple Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Rainfall showerhead
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 8 Ping (26 square meters)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View | Desk, free WiFi, bed sheets, wheelchair access

Junior Suite, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
Rainfall showerhead
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 8 Ping (26 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double or Twin Room, Non Smoking

Classic Double or Twin Room, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Classic Double or Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Hair dryer
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 5 Ping (17 square meters)
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed
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About the neighborhood

Map
7 Muhameda Ef. Pandže, Sarajevo, Federacija Bosne i Hercegovine, 71000

What's nearby

  • University of Sarajevo - 8 min walk - 0.7 km
  • National Museum of Bosnia and Herzegovina - 13 min walk - 1.1 km
  • Gazi Husrev-Beg Mosque - 4 min drive - 3.0 km
  • Sarajevo City Hall - 4 min drive - 3.3 km
  • Baščaršija Džamija - 4 min drive - 4.0 km

Getting around

  • Podlugovi Station - 29 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 24 min drive

Restaurants

  • ‪Margherita - ‬15 min walk
  • ‪Bravisimo - ‬2 min walk
  • ‪Ćevabdžinica "Zmaj - ‬12 min walk
  • ‪Regina - ‬13 min walk
  • ‪Julius Meinl - ‬18 min walk

About this property

Hotel Grand

Hotel located in Novo Sarajevo
At Hotel Grand, you can look forward to free continental breakfast, a terrace, and a garden. Be sure to enjoy a meal at Breakfast, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and 7 meeting rooms
  • A 24-hour front desk, a front-desk safe, and a banquet hall
Room features
All 125 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Bosnian, Croatian, English, German, Serbian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:30 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Breakfast

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,391 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo

Frequently asked questions

Is Hotel Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand?

Self parking is free at this property.

What time is check-in at Hotel Grand?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Grand?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–8:30 PM on request. A fee of EUR 15 per vehicle applies.

Where is Hotel Grand located?

Located in Novo Sarajevo, this hotel is within a 15-minute walk of Avaz Twist Tower and University of Sarajevo. Sarajevo History Museum and National Museum of Bosnia and Herzegovina are also within 1 mi (2 km).

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Hotel Grand Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 110 reviews
Rating 8 - Good. 36 out of 110 reviews
Rating 6 - Okay. 17 out of 110 reviews
Rating 4 - Poor. 17 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly, everything was clean and the value for money is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good location for the railway
Stayed 3 nights in Jul 2025

8/10 Good

Jarle

Liked: Staff & service, amenities, property conditions & facilities
Okay, but surrounding areas are not the cleanest streets.
Stayed 7 nights in Jul 2025

10/10 Excellent

AYESHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel in a quiet location. It had a nice breakfast and friendly staff. I would highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to get a good night's sleep. Near bus station and train station. Not really modern but clean and well kept.
Stayed 1 night in Mar 2025

6/10 Okay

Obaid

Liked: Cleanliness
Room was not as nice as shown in pictures.
Stayed 1 night in May 2025

8/10 Good

L

Liked: Staff & service, room comfort
Hotel staff were friendly and accommodation was good value for money, if perhaps rather dared for some tastes.
Stayed 3 nights in May 2024

8/10 Good

Tim

Liked: Staff & service
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
Stayed 2 nights in Aug 2024

6/10 Okay

amila

It is close to the bus station. If you are looking for a basic hotel this is it.
Stayed 1 night in Aug 2023

10/10 Excellent

REY DE LA

Highly recommended!
Stayed 3 nights in Sep 2023

6/10 Okay

Jurmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap and as you see it in that perspective, it was okay. I would like to suggest the hotel to upgrade the breakfast with baked bread and quality coffee
Stayed 3 nights in Jun 2023

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bedbugs then good breakfast

Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point. Really good breakfast though.
Stayed 2 nights in Feb 2024

10/10 Excellent

So wai

Liked: Cleanliness, staff & service, amenities
For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.
Stayed 3 nights in Jul 2023

4/10 Poor

Sahir

Personal was kindly, information was less, room was dirty
Stayed 5 nights in Oct 2023

10/10 Excellent

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it!

Unfortunately the wifi in the room was very weak. But apart from that, everything was fine and the staff at the front desk were especially kind and helpful.
Stayed 3 nights in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Good deal close to public transport

A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.
Stayed 2 nights in Apr 2023

2/10 Terrible

Jasmina

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.
Stayed 1 night in Aug 2022

2/10 Terrible

anesu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all. If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed. They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel. My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard. Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing. Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
Stayed 1 night in Oct 2022

8/10 Good

Fawziyah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.
Stayed 3 nights in May 2025

8/10 Good

Hussnain

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

JEONG SEOK

Liked: Staff & service
Disliked: Room comfort

호텔 그랜드

전반적으로 괜찮은 호텔이었으나 방음이 전혀 되질않아 복도에 새벽에 돌아다니며 떠드는 손님들 때문에 잠을 잘 자지 못했다. 아침식사는 좋았다.
Stayed 1 night in Apr 2025

4/10 Poor

Naziya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025