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Mercure Santa Marta Emile

3.5 star property
A beachside sanctuary where travelers can enjoy aromatherapy treatments, take a refreshing dip in the pool, or simply relax in a peaceful atmosphere

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Mercure Santa Marta Emile is near Blanca and Rodadero Beaches. Guests enjoy aromatherapy, massages, a swim-up bar, pool, quiet library, and special kids' meals at Emile Restaurant. Free in-room WiFi and attentive staff complete the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

About the neighborhood

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    9 min drive

About this property

Mercure Santa Marta Emile

Hotel near Zazue
Located close to Rodadero Beach and Blanca Beach, Mercure Santa Marta Emile provides a swim-up bar, a poolside bar, and a terrace. Indulge in a hot stone massage, a body scrub, and a facial at the onsite spa. The on-site international cuisine restaurant, Emile Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a computer station, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels
  • Balconies, refrigerators, and baby baths

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night, plus a deposit of COP 200000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 8000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Does Mercure Santa Marta Emile have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Mercure Santa Marta Emile pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of COP 200000 per stay and a fee of COP 80000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Santa Marta Emile?

Check-out is at noon.

Does Mercure Santa Marta Emile provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Santa Marta Emile located?

Located in Bello Horizonte, this beach hotel is 0.4 mi (0.7 km) from Zazue and within 9 mi (15 km) of Rodadero Beach and Blanca Beach. Santa Marta Beach is 8.3 mi (13.4 km) away.

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Reviews

Mercure Santa Marta Emile Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 511 out of 816 reviews
Rating 8 - Good. 218 out of 816 reviews
Rating 6 - Okay. 56 out of 816 reviews
Rating 4 - Poor. 16 out of 816 reviews
Rating 2 - Terrible. 15 out of 816 reviews

Reviews

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable. Services were superb. Facilities and ambiance at the pool bar top notch
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from the staff to the accommodation.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a short walk to the beach from the hotel and there is a private area of beach for hotel guests with umbrellas and chairs. The pool area at the hotel is also quiet, clean and well maintained. Great food options. The concierge will arrange transportation to the city or the airport. I will stay there again on future visits.
Stayed 1 night in Oct 2025

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel , staff are super nice , not expensive, im very satisfied with my stay , will be back next year!
Stayed 7 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the beach
Stayed 6 nights in May 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff outstanding lovely people
Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was confortable and the staff was friendly!
Stayed 2 nights in Feb 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very good service. Very nice and modern property

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic staff and service
Stayed 7 nights in Dec 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice vacation with family.

We spent four night with my family, we all like the staff, the breakfast, the near beach.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Santa Marta is a nice hotel located in Bello Horizonte, very close to the beach and a quiet neighborhood. There are many dining options around and you can go to any place in Santa Marta from there
Stayed 2 nights in Apr 2025

10/10 Excellent

Andres

Liked: Amenities
Friendly staff and very clean rooms
Stayed 3 nights in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Raul Alejandro

Liked: Cleanliness, staff & service, room comfort
Excellent Service and great location!
Stayed 3 nights in Aug 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoywd our stay here. Staff was great and friendly. I recommend it to all for a good stay.
Stayed 4 nights in Feb 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Simple and convenient close to the beach

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, quiet area, easy to find transportation, good food, close to a mall with shopping and restaurants options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for eelaxing
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room for the family. Close to the beach and walking distance from the mall.
Stayed 5 nights in Mar 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good people. But the baño turco needs good cleaning and they are missing half the dumbbell weights in gym
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended. We had a good stay at a good price
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnny Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very accommodating. Lots of things to do and only a three minute walk to the beach. When we return to Santa Marta, we will stay here again.
Stayed 3 nights in May 2024