Hotel Santa Marta Real

Property class: 3

Choose dates to view prices

Located close to Customs House and Tairona Gold Museum, Hotel Santa Marta Real provides free full breakfast, a free daily manager's reception, and a rooftop terrace. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Room

Standard Double Room Single Use

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Triple Room

Room

Standard Triple Room

  • City view
  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Room

Deluxe Double Room, 1 King Bed

  • Partial sea view
  • 230 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located near the beach, Hotel Santa Marta Real is in Historic Center neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Santa Marta Beach and Simón Bolivar Park, while Customs House and Tairona Gold Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Eduardo Santos Stadium. Visit our Santa Marta travel guide
Map
Calle 12 No. 2-38, Santa Marta, Magdalena, 470004

What's nearby

  • A yellow taxi parked in front of a white building with red pillars and a balcony.
    Parque de los Novios
    4 min walk - 0.4 km
  • A white church with a bell tower and a dome.
    Santa Marta Cathedral
    5 min walk - 0.4 km
  • Simón Bolivar Park
    1 min walk - 0.2 km
  • Customs House
    1 min walk - 0.2 km
  • Santa Marta Beach
    6 min walk - 0.5 km

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    30 min drive

Restaurants

  • Brisa Loca
    3 min walk
  • Lulo Café
    4 min walk
  • Casa Magdalena
    6 min walk
  • La Casona Ristorante
    4 min walk
  • Agua De Rio
    5 min walk

About this property

Hotel Santa Marta Real

  • Hotel near Santa Marta Beach
  • Located close to Customs House and Tairona Gold Museum, Hotel Santa Marta Real provides free full breakfast, a free daily manager's reception, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and laundry facilities.
  • Additional perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), 1 meeting room, and a 24-hour front desk
    • Newspapers in the lobby, laundry services, and concierge services
  • Room features
  • All guestrooms at Hotel Santa Marta Real boast comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Santa Marta Real pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Marta Real?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Hotel Santa Marta Real?

Check-out is at 1 PM.

Does Hotel Santa Marta Real provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hotel Santa Marta Real located?

Located in Historic Center, this hotel is steps from Tairona Gold Museum, Customs House, and Simón Bolivar Park. Santa Marta Cathedral and Santa Marta Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Marta Real Reviews

7.2

Good

7.8

Cleanliness

5.8

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel llevaba cerrado 1 año, increíble que expedia siga permitiendo hacer reservas. No se hacen una idea de el trastorno que esto ocasiona cuando llegas a una ciudad de vacaciones y te encuentras que pagaste un hotel que no esta en servicio. Increible
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my son. It was one off the bolt available properties for the night of November 14. I paid for it and received notification of the reservation. When my son showed up they had no rooms! He showed them the reservation and they did not let him stay. It was nightfall and he had no place to go putting him in a very real sense of danger. We had to scramble long distance to find him a spot at the Marriott and pay 275$ so that we could be sure he was safe and would not get attacked during the night. Horrible experience with Expedia.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
El lugar donde está ubicado no es bonito
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos acogieron de maravilla al llegar,personal súper amable,todo muy limpio y la cama muy cómoda
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Viejas las instalaciones

Bien
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach. And restaurants

Nice personal whit big smile and very friendly.close to the beach and tours to Tayrona National Park... the prices ok
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service disappointing

Shocking! Booked it and after a long journey they decided they were full booked with no apology
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general muy bueno!!

El hotel en general es muy bueno, lo único incomodo es la calle donde esta ubicado es poco transitada y después de las 10 pm da la sensación de ser inseguro por la chicas de la vida alegre que se hacen en las esquinas, por lo que toca llegar en taxi después de esta hora.
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Nice hotel but It so clouse to prostitute zone. Bad. Very bad.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Calm and quit

We stayed here for two nights. We're quite lucky to have a room that was facing the yard so it was quit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EL HOTEL SANTA MARTA REAL UN EXCELENTE HOTEL

La atención en el hotel fue super!! todo el personal nos atendió con un cariño y con una calidez que nos sentimos como en casa!! nunca nos dijeron no a nada siempre dispuestos, nos colaboraron mucho!! la noche del 31 nos prestaron el espacio, nos reunimos en familia, compartimos una buena cena y los precios accequibles!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good amenities but bad location

Overall good experience. Check-in process took forever but other than that it's a good place to stay. Street is not very pleasant to walk on and if you are arriving late it feels a little sketchy. Construction next door and very smelly. I would take a cab to the door. Good breakfast on the roof, very friendly personal but no English at all. Get you google translator ready if want to ask any questions.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good price

Cool
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Excelente.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atencion Perfecta

La atención de todo el personal del hotel fue excelente, la comida, la limpieza y sobretodo la tranquilidad. Lo único feo es el sitio donde esta ubicado después de las 7 pm es muy peligroso andar por las calles, hay muchos gamines y mujeres de la vida alegre.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

MAL SERVICIO DEL PERSONAL

TERRIBLE SERVICOS, SE PREOCUPAN MUCHO POR LA PARTE DE PAGOS.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

BUENAS INSTALACIONES Y REGULAR SERVICIO

Recomiendo el hotel, el servicio de su personal puede llegar a ser mejor ya que no son medidos al tratar de brindar un buen servicio al cliente.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

I like fancy

Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable requests.
Verified review

8/10 Good

Liked: Room comfort

Nähe am strand

Nette Leute im hotel, sehr hilfsbereit. Paar Kleinigkeiten im zimmer, wie schmutziges Bild aber Preis Leistungsverhältnis super.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Gute Option in Santa Marta (Stadt).

Das Hotel hat eine gute Lage für Ausflüge, z.B. Tayrona, Taganga, etc... Es ist aber ein Hotel für Geschäftsreisende und nicht unbedingt für Touristen, d.h. kein Schwimmbad, etc...
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

over price

the location is horrible, the hotel is over price.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good, it has A/C

Overall is was not bad. Compared to the other hotels in the area, you can get cheaper, but this hotel had A/C and it's very hot there....you will regret it...The rooms were clean and modern looking...The only con is that this hotel needs window blinds. From the bathroom I could see the window of the people staying above and to the right of us and the bothroom window of the people across. Also, I could see the roof where they served breakfast...It was uncomfortable using the bathroom because I know if I can see the window/roof, that means they can see me, and the window was very large. Do not take advice from the English speaker, she is a constant source of wrong information. We asked for late checkout, and the english speaker told us it would be 15% of the standard room rate of $100 we paid a night. We asked her twice just to make sure. When we checked out, another receptionist was there and we were charged 50% of the room rate for checking out 4 hours late. If I had known that I would have checked out on time. I was very upset....In addition, the english speaker gave us bad directions all the time....She is at the front desk most of the time...
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time at santa marta real

Went on a trip to santa marta hotel with a group of friends. The decor and condition of the hotel were awesome. I loved the free breakfast every morning . The staff was very helpful in any questions I had or giving me great recommendations of places to visit. Loved the rooftop and the hotel .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Éxcelente lugar¡

Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Stayed 3 nights in Jan 2020