6/10 一般般
Mark
情侶出遊
2026 年 3 月 4 日
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Property was beautiful, but not advertised unfortunately.. beach access was a view and no access and tgstcwas very important to us as we had planned on snorkeling a lot on this vacation and at this resort. Unfortunately that willnever hsppen with littel no access and even if possible huge big bolders and rocks woukd stop you you big time from getting in . Arrived late afternoon to only kitchen in place already closed fir the day after 4 pm . No other options around this place , especially with no car . Rooms was old fashioned and very dated . Bad water pressure at all times and littel to no hot water unfortunately. The bed was old and like lying on the hard tile floor and ruined my sleep and back so bad by 5 am , that I was unable to sleepnor walk very well by the am . My bad back was now much worse . Ac was ok , but tv was terrible and coukd barly see or understand as its all in spanish . I know we in Mexico but the tv was older then my 15 year old son and was probably a 20 inch tv in top left corner ..couldn't even see it or hesrvit from anywhere in room . Over all was not happy or satisfied with this place or rooms thst desperately needing to be brought into the 2020 era at very least .. many mounds and stairs to climb every time we left . No elevator. Staff was friendly and understanding to my concerns and we insisted on leaving the next day to kore suitable accommodations to enjoy our trip as planned . As well trying to get our refund after many days was difficult.
Mark
於 2026 年 2 月住了 7 晚
