10/10 Excellent
Mark
2023/2/4
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mark
Stayed 4 nights in Jan 2023
Hotel Balcon Gueela
2.5 star property
Enjoy tropical vibes at this beachside retreat with poolside cocktails and garden strolls, just steps from Chahue Beach.
Choose dates to view prices
Photo gallery for Hotel Balcon Gueela
Hotel Balcon Gueela offers a genuine beach getaway with ocean views and garden surroundings. Relax with drinks at the poolside bar or swim in the outdoor or children's pool. Enjoy in-room WiFi, free self parking, and 24/7 front desk assistance near Chahue Beach.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Pool
- Parking included
- Free WiFi
- Air conditioning
- Bar
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room, 1 Double Bed
Room, 1 Double Bed
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Satellite channels
Daily housekeeping
- 172 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Room, 2 Double Beds
Room, 2 Double Beds
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Satellite channels
Daily housekeeping
- Canal view
- 248 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Family Room
Family Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Satellite channels
Daily housekeeping
- 323 sq ft
- Sleeps 6
- 3 Double Beds
View all photos for Double Room Standard
Double Room Standard
- 161 sq ft
- Sleeps 3
View all photos for Quadruple Room Standard
Quadruple Room Standard
- 269 sq ft
- Sleeps 4
View all photos for Family Room -6 guests- Standard
Family Room -6 guests- Standard
- 376 sq ft
- Sleeps 6
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About the neighborhood
Located near the beach, Hotel Balcon Gueela is in Sector L, a neighborhood in Santa María Huatulco. The area's natural beauty can be seen at Tangolunda Beach and La Entrega Beach. Visit our Santa María Huatulco travel guide
Calle Mixe Manzana 4, Lote 5, Sector L, Bahia Chahue, Santa María Huatulco, OAX, 70989
What's nearby
Chahue Bay7 min walk - 0.6 km
Chahue Beach10 min walk - 0.9 km
Santa Cruz Bay13 min walk - 1.2 km
Playa Santa Cruz13 min walk - 1.2 km
El Zócalo15 min walk - 1.3 km
Getting around
- Bahias de Huatulco Intl. Airport (HUX)20 min drive
Restaurants
- Dulce Sabor4 min walk
- Sabor a Mí6 min walk
- Taqueria El Buen Taco7 min walk
- Sea Soul Club12 min walk
- Aroma11 min walk
About this property
Hotel Balcon Gueela
Hotel near Tangolunda Beach
Hotel Balcon Gueela provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
- An outdoor pool and a children's pool
- Free self parking
- A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
- Concierge services, a vending machine, and tour/ticket assistance
Room features
All guestrooms at Hotel Balcon Gueela offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
- Bathrooms with designer toiletries and showers
- 32-inch flat-screen TVs with satellite channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge)
- Free self parking on site
Food and drink
- A poolside bar
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Outdoor pool
Conveniences
- 24-hour front desk
- Guidebooks
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in hallways
- Handrails in stairways
- No elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Designer toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- 32-inch flat-screen TV with satellite channels
More
- Air conditioning
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: MXN 700 per vehicle (roundtrip)
- Airport shuttle fee per child: MXN 700
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Balcon Gueela Huatulco
Balcon Gueela Huatulco
Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel
Hotel Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel Santa María Huatulco
Frequently asked questions
Does Hotel Balcon Gueela have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.
Is Hotel Balcon Gueela pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Balcon Gueela?
Check-in start time: 2:00 PM; Check-in end time: 3:30 AM. After-hours check-in is not available.
What time is check-out at Hotel Balcon Gueela?
Check-out is at noon.
Does Hotel Balcon Gueela provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.
Where is Hotel Balcon Gueela located?
Located in Sector L, this hotel is within a 15-minute walk of Marina Chahue and Chahue Bay. Chahue Beach and Mercado Tres de Mayo are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Balcon Gueela Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
6.6
Location
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 16 out of 37 reviews
10 - Excellent
16
Rating 8 - Good. 15 out of 37 reviews
8 - Good
15
Rating 6 - Okay. 4 out of 37 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 37 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 37 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Antonio
2024/1/1
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!
Antonio
Stayed 4 nights in Dec 2023
8/10 Good
ADRIANA
2023/4/16
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy higienico
Me encantó la limpieza del hotel y muy buen precio.
ADRIANA
Stayed 1 night in Apr 2023
4/10 Poor
Pablo Resendiz
2022/6/27
Liked: Staff & service, property conditions & facilities
No la recomendaria
Pablo Resendiz
Stayed 3 nights in Jun 2022
10/10 Excellent
Karina
2022/1/20
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la tranquilidad qué hay en el hotel y el fácil acceso que tienen a las avenidas principales
Karina
Stayed 2 nights in Jan 2022
10/10 Excellent
Carlos
2022/1/10
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, PERSONAL MUY AMABLE, LIMPIO Y SEGURO
Carlos
Stayed 4 nights in Jan 2022
6/10 Okay
John
2021/12/21
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room for the price. However, drinking water, coffee, snacks, etc are not available in this hotel or in the neighborhood. I had to leave and go to a store for the bare necessities
John
Stayed 1 night in Dec 2021
10/10 Excellent
Reyna
2021/11/22
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, with ac, the property is not 5 star but very comfortable good for the price we paid , The people was very friendly and helpful, so happy to stayed here.
Reyna
Stayed 7 nights in Nov 2021
8/10 Good
Verified traveler
2021/7/22
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Verified traveler
Stayed 2 nights in Jul 2021
6/10 Okay
Verified traveler
2021/6/15
Nada más no fue como en las fotos, pregunté por transporte del aeropuerto al hotel y no me dieron respuesta, detalles.
Verified traveler
Stayed 3 nights in Jun 2021
6/10 Okay
Verified traveler
2021/1/23
Liked: Cleanliness, staff & service, property conditions & facilities
Basic and clean
Rather spartan but clean. Good location on a quiet street. Other guests were noisy, but it was quiet after around 10pm. Had to ask for shampoo, and plastic mattress covers were our main dissatisfactions.
Verified traveler
Stayed 1 night in Jan 2021
10/10 Excellent
candelario
2020/11/27
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente habitación para mí utilidad.
Habitación cómoda con clima y baño completo en su interior , piscina y estacionamiento gratuito propio, excelente para aquellas personas que les gusta salir a conocer el lugar que visitan y que solo utilizan la habitación para descansar. Personal amable,atentos y dispuestos a orientarte y ayudar en tus dudas.
candelario
Stayed 5 nights in Nov 2020
8/10 Good
Hemir
2020/10/20
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para descansar y relajarse
Un buen lugar para descansar y relajarse
Hemir
Stayed 1 night in Oct 2020
8/10 Good
Hemir
2020/10/20
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para descansar y relajarse
Un buen lugar para descansar y relajarse todo muy bien
Hemir
Stayed 1 night in Oct 2020
10/10 Excellent
Verified traveler
2020/1/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo, el cuarto era tal cual las fotos
Verified traveler
Stayed 2 nights in Jan 2020
10/10 Excellent
Verified traveler
2020/1/1
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal siempre fue atenta y amable
Verified traveler
Stayed 2 nights in Dec 2019
2/10 Terrible
Verified traveler
2019/12/24
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abusibos
Me exigieron el pago por adelantado, cuando aquí decía que era pago en el hotel al llegar. Por ese motivo ellos cancelaron mi reserva
Verified traveler
Stayed 7 nights in Dec 2019
8/10 Good
Laura
2019/11/15
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel cleanliness was excellent
the room was clean and fresh and quiet
the personnel were friendly
the location was excellent, we have a restaurant nearby also a bar and a night club within a walking distance.
Laura
Stayed 2 nights in Nov 2019
10/10 Excellent
Fernando
2019/10/23
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resumen Hotel Balcon Gueela
Muy bien el servicio y mucha ayuda a la hora de resolver algunas preguntas
Fernando
Stayed 3 nights in Oct 2019
6/10 Okay
Verified traveler
2019/9/21
Disliked: Amenities
Best thing was location- very basic rooms hard mattress like rocks no coffee no elevator staff generally nice
Verified traveler
Stayed 5 nights in Sep 2019
8/10 Good
Verified traveler
2019/8/26
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, solo que las hormigas se metian al cuarto por las noches.
Verified traveler
Stayed 3 nights in Aug 2019
8/10 Good
Verified traveler
2019/7/18
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion muy buena, economica, la alberca limpia, ubicaciin excelente seguidad
Verified traveler
Stayed 1 night in Jul 2019
10/10 Excellent
Verified traveler
2019/6/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para descansar o vacacionar en familia a un precio cómodo.
Verified traveler
Stayed 1 night in Jun 2019
8/10 Good
Verified traveler
2019/3/30
Liked: Cleanliness
La tarifa un poco alta a comparación de otros hoteles de las mismas características.
Verified traveler
Stayed 5 nights in Mar 2019
8/10 Good
Verified traveler
2018/12/26
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo a buen precio con alberca, con buena ubicación
Verified traveler
Stayed 1 night in Dec 2018