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Hotel Isla Verde

3.0 star property
Travelers discover their perfect island rhythm along the sunny shoreline, where rejuvenating spa treatments complement thrilling water adventures

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Hotel Isla Verde offers a peaceful lakeside retreat with bright days and tranquil evenings. Guests refresh in the outdoor pool or unwind in the sauna. Enjoy kayaking, snorkeling, beach yoga sessions, and boat tours to enhance your experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Cabin, Private Bathroom, Lake View

Cabin, Private Bathroom, Lake View | View from room

Cabin, Private Bathroom, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Champagne service
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Lake view

View all photos for Family Studio Suite, Private Bathroom

Family Studio Suite, Private Bathroom | Bed sheets

Family Studio Suite, Private Bathroom

Highlights

Separate sitting area
Fireplace
Private bathroom
Champagne service
Pet friendly
Daily housekeeping
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Lake view

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds | Bed sheets

Family Cabin, Multiple Beds

Highlights

Yard
Separate sitting area
2 bathrooms
Private bathroom
Champagne service
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds
  • Lake view
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About the neighborhood

Located in Santa Cruz La Laguna, Hotel Isla Verde is in the mountains and on the beach. Lake Atitlán and Cerro Tzankujil reflect the area's natural beauty and area attractions include La Voz Coffee Cooperative and La Calle de los Sombreros. Calle del Café and Calle de las Artes are also worth visiting. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours. Visit our Santa Cruz La Laguna travel guide
Map
Zona 0 sector Paskrabal, Santa Cruz La Laguna, Solola, 7014

What's nearby

  • Lake Atitlan showing landscape views, a lake or waterhole and a sunset
    Lake Atitlán
    1 min walk - 0.1 km
  • Panajachel Municipal Market showing markets
    Panajachel Municipal Market
    47 min drive - 17.7 km
  • Los Elementos Day Spa
    9 min walk - 0.8 km
  • Casa Cakchiquel Arts Center
    46 min drive - 16.6 km
  • Cerro Tzankujil
    50 min drive - 20.2 km

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    119 min drive

Restaurants

  • The Hidden Garden Atitlan
    42 min drive
  • The Little Spoon
    33 min drive
  • Cafe Sabor Cruceño
    13 min walk
  • El Bistro
    32 min drive
  • El Zapote
    32 min drive

About this property

Hotel Isla Verde

Hotel near Lake Atitlán
At Hotel Isla Verde, you can look forward to a beach bar, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, snorkeling, and kayaking. For some rest and relaxation, visit the sauna. Enjoy onsite activities like fishing, boat tours, and beach yoga. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a library.
Other perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), a cruise ship terminal shuttle, and tour/ticket assistance
  • Beach umbrellas, a gift shop, and a front-desk safe
  • Multilingual staff, wedding services, and a dock
Room features
All guestrooms at Hotel Isla Verde offer comforts such as separate sitting areas.
Extra amenities include:
  • Recycling and LED light bulbs
  • Separate sitting areas and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 3.7 miles (USD 60 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Beach yoga
  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Sauna
  • Snorkeling

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Nearby parking fee: USD 60 per night (19685 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Santa Cruz La Laguna
Hotel Isla Verde Hotel Santa Cruz La Laguna

Frequently asked questions

Does Hotel Isla Verde have a pool?

Yes, this property has an outdoor pool.

Is Hotel Isla Verde pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hotel Isla Verde?

Check-in start time: 2 PM; Check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Isla Verde?

Check-out is at 11:00 AM.

Where is Hotel Isla Verde located?

Nestled on the beach, this Santa Cruz La Laguna hotel is within 1 mi (2 km) of Los Elementos Day Spa and Lake Atitlán. San Jorge Lookout and Azul Maya Archaeological Museum are also within 12 mi (20 km).

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Reviews

Hotel Isla Verde Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 70 reviews
Rating 8 - Good. 19 out of 70 reviews
Rating 6 - Okay. 3 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

Reviews

10/10 Excellent

Annalise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel a short walk from the main part of Santa Cruz! Food was amazing, staff attentive, and we loved the hot tub and sauna (temsecal). Also very convenient right next to a tour company that took us on a kayak tour to cliff jumping!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and restorative!

We had a fantastic stay for 3 nights. A lovely welcome by all the staff. Great food. We'd love to return
Stayed 1 night in Jul 2023

10/10 Excellent

Marvin

Liked: Property conditions & facilities
A lot of stairs to the rooms. No A/C, no screens on the doors so you have to close the doors and gets a little hot. Beautiful scenery of the lake from the rooms. Birds singing in the morning. Cafeteria is facing the lake. Beautiful
Stayed 2 nights in Jun 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location and friendly staff. Definitely a great recommendation for a unique stay for those looking for "adventure travel" to Lake Atitlán that want peace and quiet. If you are more accustomed to bougie traveling you might want to consider more traditional hotel as you do need to prepare for a little walking up the stairs to your room and no heat when it can get cold in November. Very picturesque and highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Poonam Preet K

Liked: Cleanliness, amenities
We loved our peaceful stay here. It’s clear that the volunteers really care about guest experience - especially Nicole. Christian was also very helpful and kind throughout our stay - an invaluable asset to the hotel. Be warned that if mobility is an issue, you should not stay here as the cabins are hundreds of stairs from the restaurant. But you are rewarded with beautiful views of the lake - which, in our view, was worth it. Dinner was 150q per night, but it was an amazing three course meal - very worth it! There is free coffee and tea and the coffee was the best we have had on our trip so far in Guatemala. I would definitely stay here again!
Stayed 2 nights in Jun 2025

6/10 Okay

maria de jesus

Liked: Cleanliness, staff & service

Great view and a lot of steps

Well this a really eco friendly hotel... The view was great but there were 239 steps to our room, no wifi during our whole stay and one night without power. The hotel is actually better that the photos and food is quite nice. I wouldnt stay here again but it is a good option if this is your type of hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful magical place

What a magical place, a little cabin nestled on the hillside overlooking beautiful Lake Atitlan. From my bed I could see Volcano Fuego erupting far away. Be forewarned, it really is up a LOT of stairs, and the water is solar heated so on a cloudy day it’s a bit chilly. Staff incredible. Good delicious. Magic.
Stayed 3 nights in Jul 2023

8/10 Good

Henry Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but be prepared to climb a lot of stairs. My room was #6 and it takes about 10 minutes of climbing. Also, the property has no backup generator. There was no power during my 1st and 6th day. The showers were great though even if they are just solar powered. I stayed during the rainy season and the water still gets very hot. The dining options are limited so be prepared for that. The views from Santa Cruz are beautiful though that's why I prefer to stay in this town.
Stayed 6 nights in Jul 2024

10/10 Excellent

Edouard

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The property is great and the restaurant has great food and drinks and an excellent vibe. Everyone working there was extremely friendly. We really enjoyed our tome here. If you want a friendly stay at a boutique spot, highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Hector

Liked: Property conditions & facilities
Exellent service at the Hotel!
Stayed 5 nights in Oct 2025

10/10 Excellent

Justina

Liked: Cleanliness, staff & service
Disliked: Amenities
I want am Ecological Experience and I got It!!
Stayed 1 night in Aug 2024

2/10 Terrible

Ingrid R

Disliked: Cleanliness, staff & service, amenities
I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
Stayed 1 night in Nov 2022

10/10 Excellent

boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de sofia fue genial . Seguro regresamos es un paraiso
Stayed 2 nights in Nov 2025

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue increíble la gente es súper amable
Stayed 3 nights in Jan 2025

10/10 Excellent

Diara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es lindo, se respira mucha paz, los cuartos son muy amplios y cómodos, en medio de la naturaleza. Hay muchas áreas para descansar y compartir en familia. El personal es muy amable. La comida podría mejorar, te sirven muy poco para lo que pagas.
Stayed 3 nights in Apr 2022

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entorno es muy lindo y la atención es muy buena. Los espacios comunes del lugar son excelentes. La habitación que nos tocó no estaba muy limpia ni era tan linda. Otras habitaciones se notaban mucho más lindas
Stayed 1 night in Jan 2022

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
View from room was disappointing: You see only small part of the lake-no volcanos- room is nice but noz worth to climb up 175 steps. From restaurant you see one volcano, restaurant is nice and good.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir lieben Isla Verde! Perfekte Lage! Super Konzept! Essen prima! Kayaks gleich nebenan! Preis Leistungsverhältnis ist wirklich gut!
Stayed 2 nights in Nov 2019

8/10 Good

Christopher, Geelong, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La atencion del responsable para resolver dudas sobre que conocer y como moverse por la zona.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Beautiful Hotel but...

This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
Stayed 2 nights in Nov 2019

10/10 Excellent

SW, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best place we have stayed at so far. We spent 5 nights living in paradise at isla verde. Riley, Olí and everyone at this hotel were fantastic! The rooms, less room and more private cabin were perfect for us and just what we were looking for. It was definitely nature surrounded. I will say this hotel isn’t for everyone since the cabins are built on the side of a hill and all are located up some outdoor stairs. If you are squeamish about living things (animals including insects and plants) you want like it here. But if nature and physical activity is your thing, the place will deliver and then some. Be ready to shower in a semi open bathroom since it’s open to nature and the water is solar heated, so in days of less sun the water is tepid at best, it was all well worth it. We were looking to get away from the bustling people crushed city and this place was just what we needed. The food was FABULOUS!!! I wish I could have kidnapped their cook and brought her home!! We will definitely come back.
Stayed 5 nights in Aug 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Had an amazing time at this beautiful gem! Staff was super friendly and accommodating, even calling for a private tour for us. Our bungalow was clean and beds super comfortable! The only drawback for me was that the kitchen didn’t open until 8am and being a coffeee fiend, I would have loved some coffee while watching the sunrise. But even then, I’d book again in a heartbeat!
Stayed 1 night in Feb 2019