Our stay was ok though we had a problem with the shower nozzle missing in the bathroom making it difficult to use with the water blasting out of the pipe in the wall. However, the staff had it repaired by the second day of our stay. The complimentary breakfast choices were a bit limited and egg a cheese dish they had wasn’t very good.
Eric
於 2025 年 7 月住了 3 晚
6/10 一般般
Norma
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度
For the price expected a more updated hotel but otherwise adequate accommodations for the hotel chain.
Norma
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Jeneva
情侶出遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and spacious. The bed was hard. There are no hooks close to the shower to hold your towel. The breakfast was good, but the coffee machine was horrible. Coffee tasted like instant coffee. The room had a Keurig and coffee pods provided were excellent
Jeneva
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Derynn
2025 年 7 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Derynn
於 2025 年 7 月住了 1 晚
6/10 一般般
Richard
2025 年 7 月 13 日
喜歡:整潔度和員工素質
Bed was comfortable, but the toilet would run evey 40 minutes.
Richard
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Elisabet
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is our second time staying at this property. Rooms are clean and well equipped with microwaves and mini-fridges. Breakfast goes all out with savory and sweet options. This property is in a quiet area but within driving distance to downtown Santa Cruz and all its attractions. Will be back soon!
Elisabet
於 2025 年 7 月住了 2 晚
4/10 不太好
Dan
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度和員工素質
The staff was very nice and helpful, everything was clean, the breakfast was nice.
However, the room was missing/had broken items on arrival (remote control for tv, hair dryer, hand soap) and the walls and floor are paper thin apparently. We received a complaint from a neighbor about noise after walking quietly from the bed to the desk area- I didn’t like that a neighbor could call our room directly.
Overall we would have been very happy if the room was 1/2 the price, but as priced was disappointing.
Dan
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Valeria
家庭旅遊
2025 年 7 月 1 日
不喜歡:整潔度、設施服務和住宿環境和硬體
There was a lot of homeless stay here and the rooms smelled so bad . I will not stay again .
Valeria
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Cathy,Pacifica
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet location. Close to boardwalk and downtown. Friendly staff.
Cathy
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Chris
商務旅客
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always like staying at this best western plus rooms are clean beds are comfortable and the pool and hot tube are a nice perk, not to mention the continental breakfast Is not to bad either.
Chris
於 2025 年 6 月住了 1 晚
4/10 不太好
Christopher
情侶出遊
2025 年 6 月 23 日
不喜歡:設施服務
We did not enjoy our stay WAY OVER priced for having no extra towels , blankets , pillows, body wash etc when asked they tell you they have no extras. Also 2 of the outlets did not work and the little refrigerator was hardly cold and we had to throw our milk and food out . Also there were ALOT of ants on the floor and crawling up the wall. REALLY disappointed because we paid almost 330 for 1 night stay . If i could give it no stars i would .
Christopher
於 2025 年 6 月住了 1 晚
6/10 一般般
ANITA,SUNNY ISLES BEACH
2025 年 6 月 22 日
The place
ANITA
於 2025 年 6 月住了 1 晚
6/10 一般般
Sophia
2025 年 6 月 21 日
不喜歡:整潔度
Sophia
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Paul
情侶出遊
2025 年 6 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No fan in bathroom , shower head was mediocre, tv control was impossible to figure out. Mattress was hard and springy.
Paul
於 2025 年 6 月住了 1 晚
4/10 不太好
Irene
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度
不喜歡:設施服務
Our room was clean and the breakfast was decent with protein options. But we were disappointed in the fact that housekeeping is not provided daily. I was not told this at check in and was surprised to see our beds not made after the first night. Apparently it is only provided after the 4th night. When we needed new towels, the front desk person asked, “Right now?” it sounded like I was inconveniencing her. Then the next day we needed our trash cans emptied. When I called the front desk, they said they will have housekeeping come in to empty them. When we returned to the room later that evening, the trash cans were still overflowing. I had to ask a hotel worker who was sweeping outside to throw the bags out and give me new bags.
I expected better customer service for what we paid. We will not be staying at a Best Western again.
Irene
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Gary
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
parking is not so good to tight
Gary
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Desirae
2025 年 6 月 9 日
Desirae
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Rajee
情侶出遊, 家庭旅遊
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
There were quite a few fragrant plants around the property. The facility is clean and lots of natural light. Our room was spacious and clean. The bedding was comfortable. Enjoyed the morning complimentary breakfast. the breakfast area was also spacious.
Rajee
於 2025 年 5 月住了 1 晚
10/10 有夠讚
sean
2025 年 6 月 5 日
sean
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Ruby
2025 年 6 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Everyone was nice, the room was clean, parking is a lil tight but not a big deal. The only thing was that the toilet ran all night, like the water in the toilet and it was so loud…made it hard to sleep. The pool was nice but the hot tub looked discolored. The walls of the hot tub were dirty, maybe thats why. But overall safe and quiet… all ok for the price.
Ruby
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Evan
情侶出遊
2025 年 6 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wish the pool was open a little later.
Evan
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Michael
2025 年 5 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Cleanliness is very important to me. The room was clean and comfortable. I have noticed in some hotels that the AC unit dehumidifies the room leaving my throat and nose dry. Didn't have that problem here even though I ran the AC unit all night.