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Hotel emblemático Hi Suites

3.5 star property
Hotel in Santa Cruz de Tenerife with spa services

Choose dates to view prices

Photo gallery for Hotel emblemático Hi Suites

Front of property
Reception
Deluxe Double Room | Living area | 55-inch Smart TV with satellite channels, TV
Executive Room | View from room
Superior Room | 1 bedroom, in-room safe, blackout drapes, soundproofing
In the heart of the city, Hi Suites Hotel offers a rejuvenating retreat with sports massages and soothing spa services. Connect to WiFi in your room, indulge in continental breakfast or explore nearby attractions with tour/ticket assistance.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Junior Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room

Grand Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Map
Emilio Calzadilla 40, 40, Santa Cruz de Tenerife, Santa Cruz de Tenerife, 38002

What's nearby

  • Plaza de Espana - 5 min walk - 0.5 km
  • Garcia Sanabria Park - 5 min walk - 0.5 km
  • Rambla de Santa Cruz - 8 min walk - 0.8 km
  • Centro Comercial Meridiano - 19 min walk - 1.6 km
  • Tenerife Auditorium - 2 min drive - 1.5 km

Getting around

  • Chimisay - 19 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Wine and Cheese bar - ‬2 min walk
  • ‪Finde Cafe - ‬2 min walk
  • ‪Tambayan - ‬2 min walk
  • ‪La Verdulería - ‬3 min walk
  • ‪Jaxana - ‬3 min walk

About this property

Hotel emblemático Hi Suites

Hotel in the city center
Hotel emblemático Hi Suites provides dry cleaning/laundry services and more. Treat yourself to a sports massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • Concierge services, smoke-free premises, and an elevator
  • Tour/ticket assistance and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel emblemático Hi Suites feature perks such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with showers
  • 55-inch Smart TVs with satellite channels
  • Mini fridges, microwaves, and freezers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 300 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 18 per day
  • Pet deposit: EUR 300 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emblematico Hi Suites
Hotel emblemático Hi Suites Hotel
Hotel emblemático Hi Suites Santa Cruz de Tenerife
Hotel emblemático Hi Suites Hotel Santa Cruz de Tenerife

Frequently asked questions

Is Hotel emblemático Hi Suites pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 300 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel emblemático Hi Suites?

Self parking is available for EUR 18 per day.

What time is check-in at Hotel emblemático Hi Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel emblemático Hi Suites?

Check-out is at noon.

Where is Hotel emblemático Hi Suites located?

Located in the heart of Santa Cruz de Tenerife, this hotel is steps from Municipal Museum of Fine Arts, Museo de Belle Artes, and San Francisco de Asis Parish. Nuestra Senora del Pilar Parish and Plaza de Espana are also within 10 minutes.

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Hotel emblemático Hi Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 125 out of 148 reviews
Rating 8 - Good. 20 out of 148 reviews
Rating 6 - Okay. 3 out of 148 reviews
Rating 4 - Poor. 0 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment suite is incredibly beautiful and well equipped! Great for families. Excellent location.
Stayed 4 nights in May 2025

10/10 Excellent

Paula

Amazing room and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY comfortable bed. Spacious (Superior room) room, good extras. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Unnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good smell and cozy. The location was perfect.
Stayed 9 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tenerife

Great place to stay, very central.
Stayed 12 nights in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property
Stayed 2 nights in Jan 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient located, excellent room, very clean!
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing spacious suite, comfortable high end furnishing. Hotel in the centre of the action but in a quiet side street.
Stayed 5 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good central base in Santa Cruz

Our second visit centrally situated friendly staff and extremely clean this hotel is a good base for us We like the mini kitchen in room and the staffed reception We were very comfortable on our city break
Stayed 6 nights in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, we will be back.
Stayed 1 night in Oct 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for three nights. Centrally located but quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just top notch all around. I almost never write reviews bu t I had such a good expyhere I felt I needed to share.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lára Huld

Liked: Cleanliness, staff & service, property conditions & facilities

A wonderful place to stay

Beautiful room, everything spotlessly clean and the service excellent.
Stayed 3 nights in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent. Up-Scale property in the centre of everything. No English tv channels & street noise an issue at times.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful suites

Large confortable suite with a couch, a full kitchen, king bed, big shower, as central as it can get in Santa cruz. Just perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay at this hotel in Santa Cruz

Super value hotel. Apartment type hotel. Amazing quality. Super clean. Super reasonable price. Amazing location.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, attractive and clean suites

Spacious, clean suites in a great location. Reception staff are friendly and smiley. Rooms are spotlessly clean. Photos are true to how the rooms are. The beds are very firm. Lots of restaurants nearby. Definitely would recommend the Hi Suites. (Be aware, this is the Emblematico Hi Suites - and different from the nearby Emblematico hotel).
Stayed 6 nights in Jan 2025

10/10 Excellent

Norka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A peaceful home away from home

I loved this hotel! It was perfect in every possible way!
Stayed 2 nights in May 2023

10/10 Excellent

Laurie

Liked: Amenities, property conditions & facilities
Close to everything we needed
Stayed 2 nights in Apr 2024

10/10 Excellent

Joannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. I would love to stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

JULIO

Great stay

We stayed for one night, but the place aas excellent. The decoration and room layout was very nice and there were basic amenities already there (coffee, toothpaste, etc). The director and host was very welcoming and helpful.
Stayed 1 night in Dec 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place - just bring your own coffee!

Very nice place in a great location, with comfortable beds. The only complaint was that leaving just 2 Nespresso pods for the whole week feels a bit cheap.
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A coffee machine in the reception area would be nice.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have asked for a better stay!! Great communication with hotel staff before we even arrived. Natasha made check in a breeze, made sure we didn’t have any questions and even arranged a taxi 🚕 to the airport. Will definitely stay here again if/when we get back to the Canary Islands.
Stayed 1 night in Mar 2023