Standard Room | Free WiFi, bed sheets

Reviews of La casita

2.5 out of 5
La casita
Villa real 3, Polígono 1 casa #93, Santa Ana, Santa Ana Department

Reviews

6.0
Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

8.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

HEIDI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Claudia on 2024/2/21
Gracias por hospedarte con nosotros, te esperamos pronto!!!

10/10 Excellent

Gracie

Liked: Cleanliness, amenities, property conditions & facilities
This spacious one room apartment with bathroom is great for someone who does not want to stay in a traditional hotel/motel setting. It is quiet, clean, independent, safe with 24/7 armed security guards, controlled access. Easy access to roads was awesome. It has a park walking distance. Check-in and check-out was painless and quick. Communications with the owner via WhatsApp was consistent and pleasant. Services were offered. Privacy was great. Room had smart TV, wifi, AC, shower had water heater. Only thing I would add is a microwave, a small refrigerator, and a chair. But I was already clear that the room didn't have these things by the pictures I saw. I stayed 5 days. No issues. I would rent again.
Stayed 5 nights in Dec 2023
Response from Claudia on 2024/2/21
Gracias por hospedarte con nosotros, fue un enorme placer. Tomaremos en cuenta los puntos para mejorar.Te esperamos pronto!!!!

2/10 Terrible

Alvaro

Stayed 1 night in Dec 2023

2/10 Terrible

Tasha, Florham Park

Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this place, especially if you are black. I booked this place for novemeber 04-07, 2023. paid, showed up, guards would not let me in, called number listed on booking, person was rude was finally able to get in 1.5 hours later. Got to the unit, rude person answered the door, looked me up and down and said tbey are sold out. Showed her my reservation, proceeds to tell me again they are full. How are you full if i was allowed to book the reservation and paid? Whatever, original pwrson send me message through whatsappntk let me know they are booked out and that he can offer a stay at a sister loaction 11 minutes away. I said ok. Showed up and its a dump. Unliviable conditions with a communal shower in the ghetto where as a black, solo, female traveller anthing could have happened to me. Dont believe me google hostal casa luna el salvador. Unlivable conditions. I proceeded to share my concerns with the owner via whatsapp and to cancel to the reservation and refund me my money for la casita. He read the the message and ignored me. I filed a dispute with expedia and they told me it would take 5 days. 9 days later after ive returned homw i was updated by expedia that they were unable to get in touch with him and that they cannot refund my money. Customer service was absolute trash, rude people, scammers and racist. I have proof if yall need it. I had to book another hotel around the corner, remfort. Much better accommodations..
Stayed 3 nights in Nov 2023

2/10 Terrible

Mario

Stayed 2 nights in Dec 2023

10/10 Excellent

Jose Angel

Liked: Cleanliness, property conditions & facilities
Todo muy excelente espero bolver
Stayed 2 nights in Nov 2023