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Reviews of Wolf Inn Hotel

2 out of 5
Wolf Inn Hotel
2905 Milan Rd., Sandusky, OH

Reviews

6.0
Rating 10 - Excellent. 163 out of 1008 reviews" "
Rating 8 - Good. 243 out of 1008 reviews" "
Rating 6 - Okay. 204 out of 1008 reviews" "
Rating 4 - Poor. 154 out of 1008 reviews" "
Rating 2 - Terrible. 244 out of 1008 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Edna

Traveled with partner
Liked: Cleanliness, staff & service
We loved the wolves and skeletons out front. Our door took a little more effort into making sure it was secured than I would have liked. The AC didn't work right. Other than that, we'd stay here again.
Stayed 3 nights in May 2024
Response from Avi on 2024/5/19
Thanks for the compliments.We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Avi on 2024/5/18
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

6/10 Okay

Jason

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dingy, had cobwebs on the walls, she shower had hair still stuck to the walls, although they are doing construction I hope they improve the rooms. The staff was very friendly and helpful, they decor was nice.
Stayed 3 nights in May 2024
Response from Avi on 2024/5/15
Thanks for the compliments.We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

8/10 Good

Justin

Traveled with family
Liked: Staff & service, property conditions & facilities
5/10/24-5/12/24 Hotel was clean bug free and everything worked the staff is really nice also i would stay here again
Response from Avi on 2024/5/13
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grat value and perfect location.
Stayed 2 nights in May 2024
Response from Avi on 2024/5/13
Thanks for the complimentsWe work hard to be better

6/10 Okay

William

Liked: Cleanliness, staff & service
Staff was helpful
Stayed 1 night in May 2024
Response from Avi on 2024/5/12
Thanks for the complimentsWe work hard to be better

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Kelly 63h Dr rhdhdisisj
Stayed 1 night in May 2024
Response from Avi on 2024/5/9
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024
Response from Avi on 2024/5/7
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 definitely recommend
Stayed 2 nights in Apr 2024
Response from Avi on 2024/5/2
Thanks for the complimentsWe work hard to be better

2/10 Terrible

Paula

I thought the place was a dump. I would never stay there again.
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/30
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2024
Response from Avi on 2024/4/29
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall
Stayed 1 night in Feb 2024
Response from Avi on 2024/4/29
Thanks for the complimentsWe work hard to be better

8/10 Good

Michelle

Stayed 1 night in Apr 2024
Response from Avi on 2024/5/9
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Rupinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good n nice
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/16
Thanks for the complimentsWe work hard to be better

6/10 Okay

Michael, Defiance

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I really wanted to give this Motel a chance as it does have some mixed reviews and a lot of fun gimmick stuff outside. My room was not filthy, but I did not like finding a dead fly under my fitted sheet or my feet getting black from the dirty tile floor after I got out of the shower. Outside of that, the room was pretty clean, but very dated. It felt like I stepped into mid last century and I did not feel comfortable just hanging out in the room. I wish I could say I would stay there again, but I really don't want to stay there again.
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/13
Thanks for the compliments.We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

6/10 Okay

Sabrina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and lobby were excellent. Rooms, not so much.
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/12
Thanks for the compliments.We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

10/10 Excellent

Christine

Stayed 1 night in Apr 2024
Response from Avi on 2024/4/30
Thanks for the compliments.We are working hard to be better.

6/10 Okay

RAYMOND

Liked: Cleanliness, staff & service
Easy access to interstate, friendly staff
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/10
Thanks for the compliments.We are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don't mind staying at a modest motel, but this one is beyond horrible. Torn, dirty carpet. Tub did not drain. Towels were stained and threadbare. Door did not unlock properly. Safety latch was hanging loose. No blankets. Dirty bedspreads. Moldy smell.
Stayed 2 nights in Apr 2024
Response from Avi on 2024/4/10
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Sherry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very old. Bed spread had cigarette holes, and stains. pillows had just pillow covers no pillow cases. Toilet made lots of noise when flushing and shower did not have no skid on bath tub and was slippery. We were on 2nd floor and staircase by our room was not usable since falling apart. When we decided to not stay a 2nd night it was 11:53 am and was told we could not get refund since it was after 11:00 am. No coffee pot in room. Had 2 sample shampoo but no conditioner and 2 tiny bars of soap. Hair dryer was sitting loose on top with towels which were very worn. TV kept turning itself off. Would not recommend this place. Location was near decent restaurants and stores.
Stayed 2 nights in Apr 2024
Response from Avi on 2024/4/10
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Krystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOTHING like the picture of the room I booked. VERY dirty and needed painted. Literal gouges and scratches/holes all over the walls and bathroom door. TV did not work. We booked a Non-smoking room, it was CLEARLY a smoking room. Bathroom fan and light hummed LOUDLY. Sheets/pillow cases were NOT changed/clean nor were the towels. Hair and bugs on the floor. We literally went to Walmart and bought Lysol, Clorox wipes, air fresheners, blankets and pillows/pillow cases. The rooms are adjoining with a VERY unsturdy lock. The people next to us were smoking SOMETHING, to the point we stuffed a pillow and towel between the door and floor. The front door lock did not work and they said it was for “fire code safety”. The heater didn’t work. The bathtub (dirty) didn’t drain. Not to mention the MULTIPLE rooms on the second floor AND staircase that were flagged as CONDEMNED!!!! We actively searched for another hotel after checking in while at dinner and everything was sold out. Thankfully we were literally only there to sleep for the night. Only plus was close to restaurants, activities and beaches.
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/10
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

HOJIN, McLean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Due to the Solar eclipse event, it was way overpriced. Over pricing is okay in those time, but should improve the quality along with it. Would stay again, if don’t want to stay in the car overnight.
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/10
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was disgusting. We checked in, walked into the room and checked out 2min later. Expedia should be ashamed to even associate themselves with a dump like this
Stayed 1 night in Apr 2024
Response from Avi on 2024/4/10
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very quiet, and convenient for restaurants.
Stayed 14 nights in Mar 2024
Response from Avi on 2024/4/10
Thanks for the compliments.We are working hard to be better.

8/10 Good

Micaela

Stayed 2 nights in Mar 2024
Response from Avi on 2024/4/21
Thanks for the complimentsWe work hard to be better

8/10 Good

Scott

Stayed 1 night in Mar 2024
Response from Avi on 2024/3/27
Thanks for the compliments.We are working hard to be better.

10/10 Excellent

Xavier Marcellus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. The staff was nice and the room was super clean. I will totally go back when I’m back in town!
Stayed 3 nights in Feb 2024
Response from Avi on 2024/3/27
Thanks for the compliments.We are working hard to be better.

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Avi on 2024/3/3
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Lee

Stayed 1 night in Feb 2024
Response from Avi on 2024/3/27
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

4/10 Poor

Katie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude about trying to check in early. Sheets had not been changed. Yet the reason i could not check in early is because they were cleaning the room. Also towels were absolutely awful with stains and did not absorb at all.
Stayed 2 nights in Feb 2024
Response from owner on 2024/2/11
We are sorry for the inconvenience.Since our occupancy is full, we cannot always give you an early check-in, so you have to wait until the room is cleaned from the previous guest who was in the room. Regarding the towels- you can always ask to change towels until you are satisfied. The tens of thousands of who come to us every year prove that we are on the right track. We work hard to be better.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Great place to stay if you don't have a lot to spend. Staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Avi on 2024/2/8
Thanks for the complimentsWe work hard to be better

10/10 Excellent

troy

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Avi on 2024/2/2
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekly home away from home.
I stay in Sandusky every week. I choose to stay at the Wolf inn because it is a great value, everything you need is close by, the hotel staff is wonderful.
Stayed 2 nights in Jan 2024
Response from Avi on 2024/1/28
Thanks for the complimentsWe work hard to be better

8/10 Good

Troy

Poor housekeeping for extended otherwisegreat deal
I stayed for about 6 weeks with my husband. Great deal and value for extended stay with budget in mind. Not ideal for children per say, because of sometimes other traffic but definitely decent for cost for couple. I do recommend you be prepared with your own linens and toiletries though. Also limit of one small trash bag despite two being requested. Other than no housekeeping for extended stays I have no complaints. It just makes it hard to keep the room clean.
Stayed 17 nights in Jan 2024
Response from Avi on 2024/1/25
Thanks for the compliments.We are working hard to be better.

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
The room door was left open all day, can only assume after the housekeeper cleaned it before we checked in, on a super cold day. It was absolutely freezing and the room heater worked but not good enough to keep us comfortable. To be fair. I probably could've asked for another room and gave them a chance to fix my problem, but it was midnight when we checked in and we just wanted to lay down. Front desk clerk Alvin was great. Very quick, kind, and curteous. We will stay here again 😁
Stayed 1 night in Jan 2024
Response from Avi on 2024/1/22
Thanks for the compliments.We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
True story..
From the moment i got into this disgusting cockroach infested dump was a nightmare. Not only are the rooms disgusting and inhumane, the staff is just as terrible. I will be contacting the health department after this review and then im going to get a refund even if it means taking it to court. They don't have enough room in this text box to tell what i need to tell. My advice? Choose a different hotel.
Taking the bed off the frame to look for bed bugs.
The bedding i took off to trade for new ones. I was almost in a physical fight with a big black bitch who worked there. Rude af.
To the housekeepers of this armpit of a hotel.. Ever use a broom?
When i walked in for the first time i seen this. I asked the employee.. would you sleep on this? She said, i don't have to, im not homeless like you.
Stayed 23 nights in Dec 2023
Response from Avi on 2024/1/20
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

10/10 Excellent

Lee

Traveled with partner
Stayed 1 night in Jan 2024
Response from Avi on 2024/1/20
Thanks for the compliments.We are working hard to be better.

2/10 Terrible

William

Stayed 3 nights in Dec 2023
Response from Avi on 2024/1/2
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here about every other week. The front desk attendant, Amari, is professional and friendly. This motel has good rates. It is a basic and clean motel.
Stayed 1 night in Dec 2023
Response from Avi on 2023/12/24
Thanks for the compliments.We are working hard to be better.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk is always pleasant when I stay.
Stayed 2 nights in Dec 2023
Response from Avi on 2023/12/16
Thanks for the complimentsWe work hard to be better

2/10 Terrible

Kevin, Wintersville

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start. I stayed in room 144 and there was a bag of dirty clothes in a garbage bag sitting on the sidewalk beside the door. The comforter was old and dirty with either blood or food stains on it. the dresser/tv stand had candle wax dripped on it and the inside of the bathroom door looked like a dog had been chewing on it. The towels had seen better days too. very raggy and had black stains on them. Maybe some of the other rooms were in better shape but I wasn't in them so I could not say. I will never stay there again. Oh and the floor between the bed and nightstand had some sort of spill on it and a penny stuck to it that even housekeeping wouldn't pick up.
Stayed 1 night in Dec 2023
Response from Avi on 2023/12/14
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

8/10 Good

Tracy

Liked: Cleanliness
Close to stores
Stayed 1 night in Dec 2023
Response from Avi on 2023/12/12
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
She was amazing
Stayed 1 night in Dec 2023
Response from Avi on 2023/12/10
Thanks for the complimentsWe work hard to be better

2/10 Terrible

Jhonny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a non smoking room and they gave me a room that smelled like cigarettes . Also I saw blood stains in the sheets and even on the pillow cases . The bed cover was not washed and I found hair on it . I was too tired and just made my own bed putting my own clothes on the mattress , a shirt on top of the pillow and I turned on the heater so I didn't need any bed sheets or covers. I survived the night but I can say that it was the worst hotel I stayed in my life To the management on this property, please get some bleach and wash your sheets well .
Response from Avi on 2024/3/3
We are sorry for the inconvenience.We would be happy the change your room or building if you ask the front deskWe are in the process of massive renovations and changes.The tens of thousands of guests who return to us every year prove that we give the best valueWe are working hard to be better.

6/10 Okay

Tracy

Stayed 1 night in Dec 2023
Response from Avi on 2023/12/24
Thanks for the compliments.We are working hard to be better.

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to stores
Stayed 6 nights in Nov 2023
Response from Avi on 2023/12/8
Thanks for the complimentsWe work hard to be better

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Avi on 2023/12/10
Thanks for the complimentsWe work hard to be better

6/10 Okay

dawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for the price
Stayed 1 night in Nov 2023
Response from Avi on 2023/12/8
Thanks for the complimentsWe work hard to be better

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness
Small, park car in front nice room for the price. The front desk girl that was there about 2:15 was nice and friendly.
Stayed 1 night in Nov 2023
Response from Avi on 2023/11/21
Thanks for the complimentsWe work hard to be better

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Avi on 2023/12/8
Thanks for the complimentsWe work hard to be better