2 outdoor pools, open 7 AM to 10 PM, pool umbrellas
Check availability

Reviews of Hotel La Colonia

3 out of 5
Hotel La Colonia
Km 180.5 carretera el Pacifico, San Sebastian, Retalhuleu

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 102 reviews" "
Rating 8 - Good. 41 out of 102 reviews" "
Rating 6 - Okay. 13 out of 102 reviews" "
Rating 4 - Poor. 6 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Justiniano

Stayed 1 night in Mar 2024

6/10 Okay

Carlos

Business traveler
Pool area was not that nice with people drinking in excess. There were vomit in the pool area restrooms. Rest of property is ok.
Stayed 1 night in Feb 2024
Response from Gerencia Hotel La Colonia on 2024/2/5
I'm sorry for the inconvenience. Yesterday we had that problem with people who overindulged in drinking. Our policies are for family environments. The area was immediately cleaned. We appreciate your comment, we will be more strict when it comes to alcoholic beverages.

10/10 Excellent

Enrique

Stayed 1 night in Feb 2024
Response from Gerencia Hotel La Colonia on 2024/3/25
Gracias a sus ordenes fue un placer servirle

8/10 Good

EDITH

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet
Stayed 3 nights in Jan 2024
Response from Gerencia Hotel La Colonia on 2024/1/10
Gracias me alegra que encontrara un ambienta agradable para descansar. Siempre a sus órdenes

8/10 Good

Kimberly, Caddo Mills

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I have stayed at this hotel off and on for 40 years, no major changes in all this time. The staff are very courteous, food is good not spectacular, pool is nice, rooms are a decent size. Beds are hard. There is wifi, hot water and a tv.
Stayed 2 nights in Dec 2023
Response from Gerencia Hotel La Colonia on 2024/1/10
Conservamos el ambiente nostálgico donde nuestros clientes encuentran recuerdos agradables en sus estadías en el hotel. Gracias por preferirnos.

8/10 Good

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service
Es una buena opción para hospedarse si van al IRTRA, como está a la orilla de la carretera, se escucha la bulla de los camiones desde temprano, la piscina es pequeña, pero en buen estado.
Stayed 1 night in Dec 2023
Response from Gerencia Hotel La Colonia on 2024/1/3
Gracias por sus comentarios fue un placer servirles

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is closed to a shopping plaza with variety of restaurants and stores. Our room was very large and roomy. The street in front of the property is very busy on weekdays with heavy traffic all day.
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación cuenta con lo básico para tener una estadía tranquila y cómoda.
Stayed 1 night in Aug 2023
Response from Gerencia Hotel La Colonia on 2023/8/7
Gracias, siempre a sus ordenes es un gusto atenderle. La esperamos pronto.

6/10 Okay

Deyanira

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gerencia Hotel La Colonia on 2023/8/7
Gracias mejoraremos. Siempre a sus ordenes

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Gerencia Hotel La Colonia on 2023/7/7
Gracias por preferimos te esperamos pronto.

8/10 Good

jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
you have your own private parking and they have like a little cottage they are clean pool is clean
Stayed 1 night in May 2023
Response from Gerencia Hotel La Colonia on 2023/7/4
Thank you for your comment, we are at your service.

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

juan, Granite Falls

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay with family 🙂
Stayed 1 night in Feb 2023

8/10 Good

heejin

Liked: Staff & service

10/10 Excellent

Jose

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great will be back

10/10 Excellent

Amilcar, Moreno Valley

Stayed 1 night in Jul 2022

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor wifi,a litle noisy the rest is ok.
Stayed 3 nights in Jul 2022

8/10 Good

Arturo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es basico, pero suficiente para solo pasar la noche. El staff muy servicial, el restaurante basico tambien. Si usted tiene sueño ligero, pida cuartos del fondo, pues el hotel esta ubicado a la orilla de una carretera con gran trafico de equipo pesado las 24 horas y eso hace ruido. El restaurante esta bien, sin ser nada especial. Otra ventaja del Hotel es que esta a 10 min (sin trafico) de los parques Irtra y de restaurantes y supermercados. El hotel le puede alquilar toallas para ir a Xocomil a un precio de 10 quetzales, regresandole 5 quetzales al devolverla.
Stayed 3 nights in Jul 2022

8/10 Good

oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el área pero el ruido de gatos 😸😸 no es muy agradable
Stayed 2 nights in Jul 2022

8/10 Good

Jose

Stayed 2 nights in Mar 2022

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

JORGE

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud and a little stinky too much traffic
Stayed 4 nights in Nov 2021

10/10 Excellent

Eliseo E, LOS ANGELES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and place
Stayed 1 night in Nov 2021

6/10 Okay

Carlos

Stayed 1 night in Jul 2021

8/10 Good

SCARLETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Almost perfect, bed comfortable, almost all food at restaurant was good(didnt like burger) pool is nice but waaaay too crowded on weekend as its open to non guest and private pool is not guest only but only avaiable to rent...silly...if youre going to open main to pool to public then other pool should be guest only unless its rented...having it sit there closed is just ...:(
Stayed 1 night in May 2021

8/10 Good

SCARLETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement
The location is super convenient and directly off main road making it very easy on a road trip. The staff are all very friendly and helpful. The onsite restaurant is delicious and everything was great other although the burger was a little soft and strange...everything else was amazing and i ate there many times as i extended my stay multiple times. The grounds are also really beautiful, lush and green. They have a pool but its open to public for a fee on weekends so its too crowded to use as a guest wanting to remain safe during pandemic. Its unfortunate that the other private pool isnt for guest use only on the weekends when its not being rented out. That would have been nice as i was only able to use pool late at night one time during a long stay. The beds are comfortable and room is quiet of in the back in the roman rooms...as i mentioned before i extended my stay twice, i was able to rebook no problem both times through the hotels app..however...even though my 2nd booking was confirmed i did have to move rooms the 2nd time to a room toward the front, i was bummed :(...went from the quiet king room i had booked and for sane price was put in a loud rooom with 2 dbl beds for same price and as it was last room at that point i was given no other options even though the app let me reserve it..overall id give it a 3.5
Stayed 1 night in May 2021

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the La Colonia
We like our stay everything was good. We had breakfast before starting our day at the hotel and then dinner when we came back.
Stayed 2 nights in Feb 2020

8/10 Good

Chris, Cobán, Guatemala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Pros: Easy access Pool and restaurant are nice A/C works good Lots of parking Centrally located to many things Cons: Right off the highway (noisy all night) Older facility/room
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Hugo

Stayed 1 night in Jan 2020

2/10 Terrible

Sung, Retauleu, guatemala

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Con ruido de carro en la calle no puedo dormir en toda la noche
Stayed 1 night in Nov 2019

8/10 Good

IRENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Desmund, Hamilton, ON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was alright. The place was ok for the price. The only things were thin walls between bathrooms and no hairdryer. We would stay there again. What we would recommend is that the hotel invests in a light up sign outside. Since at night you can easily miss it if you drive fast, too dark.
Stayed 1 night in Sep 2019
Response from Hotel La Colonia on 2019/9/18
Thank you for your feedback, your opinion is very important to us. We will work to be better on your next visit. Regards,

6/10 Okay

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trips
They need to keep the noise down early in the morning, we were working until late, and at 7 am they started cutting trees and using motor the noise was unbearable, why not at 9 am?
Stayed 3 nights in Aug 2019
Response from Hotel La Colonia on 2019/9/18
Thank you for the feedback, we were working on the gardens on those days, we are very sorry for the inconvenient. We will take into account the work schedule in the next occasion. Regards,

10/10 Excellent

ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel La Colonia on 2019/8/9
Estimado cliente, agradecemos su preferencia. Esperamos atenderle muy pronto nuevamente.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Hotel La Colonia on 2019/8/9
Estimado cliente, agradecemos su preferencia. Trabajaremos para mejorar la experiencia de nuestros huéspedes. Esperamos atenderle muy pronto nuevamente.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Retalhuleu
This hotel was fine. The room was very adequate for its pricepoint. It was clean and had a decent bathroom. The room was a little dark as lighting was dim at night. Air conditioning present but not used, room had an overhead fan as well. Grounds are lovely and has a nice pool. Other reviews said pools but one is a private pool. A few lounge chairs. Office staff helpful. Our poor Spanish got us by. We would stay here again if in Rehu. No Wifi in room but free in outdoor lobby.
Stayed 1 night in Jul 2019
Response from Staff Hotel La Colonia on 2019/7/25
Thank you for your feedback. We are very grateful for your preference. We hope you come back soon.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jun 2019
Response from Hotel La Colonia on 2019/8/9
Estimado cliente, agradecemos su preferencia. Esperamos atenderle muy pronto nuevamente.

10/10 Excellent

Luis F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, tranquilo y recomendado.
Una excelente experiencia, el servicio excelente y el precio es justo.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel La Colonia was pleasant. The pool area was nice, and the restaurant served delicious food. The rooms did have air conditioning which was nice, but there were small things here and there around the hotel that could have easily been improved or fixed. For example, our bathroom had 3 lightbulbs above the mirror, the middle of which was shattered. An easy fix, yet one that went without. The shower's faucet handles keep coming away from the wall and the sink was clogged up with cigarette butts from previous guests. The restaurant was a bit expensive, but we appreciated the security and the amenities such as the pool and A/C.
Stayed 4 nights in Jun 2019
Response from La Colonia Staff on 2019/7/1
We appreciate your comments and your preference. We will work to better serve you on the next occasion

8/10 Good

FLOR DE MARIA, Montgomery Village MD.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services,............................................
Stayed 5 nights in Mar 2019

10/10 Excellent

Jesus Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pude verificar que al reservar por medio de esta aplicación, te dan una avitacion de mas baja calidad, Espero puedan mejorar esto....
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel muy tradicional, bonito, asegura un bien viaje,,, lamcomida muy rica!!!
Stayed 1 night in Aug 2023
Response from Gerencia Hotel La Colonia on 2023/8/16
Muchas gracias por tu comentario, hacemos lo mejor para lograr la satisfacción de nuestros huéspedes. Bendiciones

8/10 Good

Cristo

Stayed 2 nights in Aug 2023

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Close to parcs.
Stayed 3 nights in Jul 2023
Response from Gerencia Hotel La Colonia on 2023/8/4
Thank you for your comment it makes us improve every day. Always at your service

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good. The people very nice. Very nice place.
Stayed 2 nights in Jun 2023
Response from Gerencia Hotel La Colonia on 2023/7/7
Your comment motivates us to continue improving. We look forward to seeing you soon.

10/10 Excellent

Rigoberto

Stayed 1 night in Jul 2023
Response from Gerencia Hotel La Colonia on 2023/7/4
Agradecemos su comentario, eso nos motiva a mejorar día a día. Cualquier comentario de mejora bienvenido. Bendiciones.

10/10 Excellent

Majo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nomás tal ves poner un rótulo de no tocar bocina porque está enfrente de una calle principal y se oye mucho eso.
Stayed 2 nights in Jun 2023
Response from Gerencia Hotel La Colonia on 2023/7/4
Gracias, claro veremos eso a la brevedad. Es un gusto atenderle. Lo esperamos pronto.