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Room 5: Relaxed City Haven in Santurce

2.0 star property
Hotel in San Juan, near Condado Beach

Choose dates to view prices

Close to Condado Beach and Puerto Rico Convention Center, Room 5: Relaxed City Haven in Santurce has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

Highlights

Air conditioning
Mini-fridge
Private bathroom
Laptop workspace
Desk
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
669 Monserrate St, Puerto Rico, San Juan, San Juan, 00907

What's nearby

  • Plaza del Mercado - 11 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Sheraton Casino - 18 min walk - 1.6 km
  • Puerto Rico Convention Center - 20 min walk - 1.7 km
  • Distrito T-Mobile - 3 min drive - 1.7 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Esquina Watusi - ‬4 min walk
  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Machete - ‬4 min walk
  • ‪Kemuri - ‬2 min walk
  • ‪Identidad Cocktail Bar - ‬4 min walk

About this property

Room 5: Relaxed City Haven in Santurce

Hotel near Casino del Mar at La Concha Resort
Close to Condado Beach and Puerto Rico Convention Center, Room 5: Relaxed City Haven in Santurce has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge) and express check-out
Room features
All guestrooms at Room 5: Relaxed City Haven in Santurce offer amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per day)
  • Limited onsite self parking

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Covered self parking fee: USD 10 per day
  • Pet fee: USD 15 per pet, per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Relaxing Room In Monserrate Hotel Luz
Room 5: Relaxed City Haven in Santurce Hotel
Room 5: Relaxed City Haven in Santurce San Juan
Room 5: Relaxed City Haven in Santurce Hotel San Juan

Frequently asked questions

Is Room 5: Relaxed City Haven in Santurce pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per day.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Room 5: Relaxed City Haven in Santurce?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Room 5: Relaxed City Haven in Santurce?

Check-out is at 11:00 AM. Late check-out is available for USD 40 (subject to availability).

Where is Room 5: Relaxed City Haven in Santurce located?

Located in Santurce, this hotel is within 1 mi (2 km) of Conservatory of Music of Puerto Rico, Puerto Rico Convention Center, and Condado Beach. Casino del Mar at La Concha Resort and Sheraton Casino are also within 1 mi (2 km).

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Reviews

Room 5: Relaxed City Haven in Santurce Reviews

7.2

Good

7.6

Cleanliness

6.4

Amenities

5.6

Staff & service

7.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

Reviews

10/10 Excellent

Mariely

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the location is good and the owner is very responsive
Stayed 1 night in Dec 2025

6/10 Okay

Alejandro

Disliked: Amenities, property conditions & facilities
Great room for the price. There is no exterior ventilation - the room gets very muggy and affects the bedding quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

Madyson Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how simple everything was ! Our room was very cute ! Area is quiet and has parking !
Stayed 2 nights in Jul 2025

10/10 Excellent

mariam

Liked: Cleanliness, property conditions & facilities
Clean and just as advertised
Stayed 1 night in May 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny and have only one staff. Also no electricity and i still haven't recieved my refund from Travelocity eventhough the property approved the refund.
Stayed 5 nights in Aug 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
The room was clean. TV didn't work. A/C in room 5 makes a grinding sound every 5 minutes or so. Great room for resting when everything works. Modern bathroom. Hospitable and kind host.
Stayed 1 night in Jun 2025

6/10 Okay

Karla

Disliked: Cleanliness, staff & service
It has potential, but the room could be cleaner. I was not able to find a staff member to share my concerns.
Stayed 3 nights in Aug 2025

10/10 Excellent

Glerisbell

Liked: Cleanliness, property conditions & facilities
Cobran $10 por noche por parking creo que eso no debe ser asi pero por lo demas esta super limpio y la gente del servicio son muy amables.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Stayed 5 nights in Aug 2025

10/10 Excellent

Tatianna

Stayed 3 nights in Apr 2025