「**Disappointing Stay at Marriott**
I recently stayed at this hotel and was disappointed. The first room that I stayed had persistent air conditioning issues and disturbing noises, which made resting difficult. After a frustrating room change, I was given the wrong key when trying to retrieve my adapter, and the staff didn't acknowledge the inconvenience.
As a loyal Marriott guest, this experience fell far below expectations and I never got a apology from the hotel.」
「The property and rooms are unique as this isn’t a chain hotel. Staff members spoke to me every time they saw me and made sure I didn’t need anything. From the valet to front desk to housekeeping.」
「I had a lovely overnight stay at the Alameda. They let me check-in 3 hours early for a small fee so I could get ready for an afternoon event. The property was easily accessible. The staff were super kind. The room was clean, spacious, and had a huge bathroom. The hotel is situated just a 15-minute walk from the SAP Center and the neighborhood is super safe. Walked back at night without any worry. No complaints whatsoever. I will definitely stay there again next time I'm in San Jose. 」
