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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

Choose dates to view prices

Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Front of property
Lobby
Garden
Aerial view
Near Central Park, Alajuela City Hotel & Guest House offers a tranquil retreat with a soothing spa, massage services, and serene garden. Connect to in-room WiFi and enjoy convenient perks like luggage storage, multilingual staff assistance, tour/ticket help from the 24-hour front desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
In-room massage
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
In-room massage
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Central Park - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Rick's - ‬1 min walk

About this property

Alajuela City Hotel & Guest House

Hotel near City Mall
Located close to Central Park, Alajuela City Hotel & Guest House provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Self parking (surcharge), luggage storage, and a front-desk safe
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
  • A vending machine, a gift shop, and concierge services
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guestrooms at Alajuela City Hotel & Guest House offer amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Showers and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per night)
  • Secured self parking on site (USD 10 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Is Alajuela City Hotel & Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alajuela City Hotel & Guest House?

Self parking is available for USD 10 per night.

What time is check-in at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alajuela City Hotel & Guest House?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Alajuela City Hotel & Guest House located?

Located in Agonía, this hotel is within 1 mi (2 km) of Central Park and City Mall. Parque Viva and Arte Latino are also within 12 mi (20 km).

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Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 307 out of 442 reviews
Rating 8 - Good. 96 out of 442 reviews
Rating 6 - Okay. 24 out of 442 reviews
Rating 4 - Poor. 6 out of 442 reviews
Rating 2 - Terrible. 9 out of 442 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful when we were having trouble locating the hotel and gave excellent recommendations for places to stop and visit on our way to Fortuna! Delicious breakfast and clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Lilian

Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jaila

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

4/10 Poor

alexander

Liked: Staff & service
Disliked: Cleanliness
Crew very good, Hotel average, area unsafe during the night
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Such a clean place and beautiful couple . I really enjoyed my stay .
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

8/10 Good

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Stayed 5 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An adorable little spot with tons of history. The room was comfortable and clean and the staff was phenomenal, giving great local restaurant recommendations and going above and beyond to assist us. Highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

4/10 Poor

KARLA

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience! Fabulous hospitality!

I had a fantastic 1 night stay at Alajuela City Hotel & Guest House! The hospitality and customer service was unmatched from the second I walked up the stairs. I felt very at home and was so impressed that they had my made-to-order breakfast ready for me before my early am departure. Definitely recommend for a stay near SJO.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Jan 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Room was clean. Breakfast was delicious. The property is well maintained.
Stayed 2 nights in Jan 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacations!
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025