"Overall it was a great experience. I believe his name was Brian, he checked us in and he was wonderful. Super helpful and friendly. We asked for a crib for our daughter. It was in the room super quick. The warm cookies were wonderful, my daughter enjoyed it. The only 2 things i would mention that could improve were the water pressure in the shower is super low. It took a while to fill up the tub for my daughter’s bath. And the second which is not really a big deal but the rail on one of the crib kept falling down. My daughter kept crawling out through there."