Outdoor pool

Reviews of Humphreys Half Moon Inn

3.5 out of 5
Humphreys Half Moon Inn
2303 Shelter Island Dr, San Diego, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1175 out of 1800 reviews" "
Rating 8 - Good. 365 out of 1800 reviews" "
Rating 6 - Okay. 143 out of 1800 reviews" "
Rating 4 - Poor. 65 out of 1800 reviews" "
Rating 2 - Terrible. 52 out of 1800 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/21
Dear Amanda, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did enjoy my stay
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/20
Dear Reyna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Humphreys Half Moon Inn; we hope to see you again soon. Sergio Davies,General Manager

10/10 Excellent

Michelle, Spring Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 2024/5/21
Dear Michelle, On behalf of our team at Humphreys Half Moon Inn, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Sergio DaviesGeneral Manager

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who acknowledged our anniversary in a generous way. The room was unique and had character. The bed was not super comfortable but all around a good experience. Once the pool bar is finished with construction I think the pool area will be even more amazing.
Stayed 1 night in May 2024
Response from General Manager on 2024/5/20
Dear Lara, Thank you for choosing to stay at Humphreys Half Moon Inn for your anniversary and for sharing your feedback. We are thrilled to know you were pleased with our thoughtful hospitality and great accommodations. However, we are sorry for the concern you had with our beds. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We also apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. We hope that you will consider a return visit when our improvements have been completed so that you can experience our renewed and refreshed pool area firsthand. We look forward to welcoming you back soon.Sergio Davies,General Manager

8/10 Good

Raquel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very pretty and I loved the bon fires they have on the patio. However the rooms walls are thin and they need better quality doors for their connecting rooms. I wasn’t sure if it were thin walls or the connecting door to the room but we could hear the couple staying next door. The couple were fighting early in the morning and very late at night. I do think it was mostly the door connecting the rooms. The door seemed thin and there was a lot of gapping between the door and the frame. We could almost see Into the room connected to us. I must say we did complain about the noise and we also mentioned it when we checked out. The staff was really nice and sorry about the noise that they didn’t charge us the resort fee for the complaint. They do have excellent customer service.
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/17
Dear Raquel, Thank you for choosing Humphreys Half Moon Inn and for your positive rating. We hope you had an overall pleasant stay, and we are glad you liked our thoughtfully crafted property. Our associates are dedicated to going the extra mile, and we are pleased they helped enhance your visit. That said, we are sorry for the noise disturbances you experienced, but we are happy our team members were responsive to your concern. Thank you once more for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to the San Diego area. Sergio Davies,General Manager

10/10 Excellent

DIANA MARIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded hotel in Shelter Island San Diego, feels like a cabin retreat, great restaurant and nice concert venue. Had a great time !
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/16
Dear Ms. Maria, Thank you for choosing Humphreys Half Moon Inn and for your kind feedback. We are pleased to know that we exceeded all of your expectations and that you loved our convenient location. We are also glad that you enjoyed your dining experience at our restaurant. We appreciate your business, and we look forward to seeing you again soon.Sergio DaviesGeneral Manager

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Humphreys Half Moon Inn. Friendly & Helpful staff, grounds are beautiful and plenty of places to walk to. Will definitely go back.
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/15
Dear Sue, Thank you for choosing Humphreys Half Moon Inn and for your wonderful comments. We are pleased to know that your stay was perfect in every way possible and that you enjoyed our beautiful property. We are also glad to know that our associates took great care of you, and we will share your kind compliments with them. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Sergio DaviesGeneral Manager

8/10 Good

Autumn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and staff were great. Our room was a little smaller than we assumed looking at pictures. The bottom of the bath tub was peeling and it just wasn’t quite to our expectations. Overall we had a great experience though.
Stayed 4 nights in Apr 2024
Response from General Manager on 2024/5/14
Dear Autumn, Thank you for choosing to stay with us at Humphreys Half Moon Inn. We are glad to know you overall had a pleasant stay and that our deciated associates enhanced your time with us. That said, we regret not meeting all of your expectations with the room you were allotted and the disappointment this caused. Please know our front desk is available around the clock to make your stay as comfortable as possible; feel free to reach out to them on your next visit. We are grateful for your valuable feedback and look forward to welcoming you again.Sergio DaviesGeneral Manager

8/10 Good

Vernon

Traveled with family
The bathroom area smelled like mold and the shower ceiling has moisture damage
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/13
Dear Vernon, Thank you for choosing Humphreys Half Moon Inn and for sharing your feedback. We are delighted to learn that you enjoyed most aspects of your visit. However, we sincerely apologize for the inconvenience you encountered with the housekeeping and maintenance issues in your room. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sergio Davies,General Manager

6/10 Okay

Thu

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 2024/5/14
Dear Thu, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Sergio DaviesGeneral Manager

10/10 Excellent

gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the morning wake up call from Zazu the parrot. Had a good breakfast on the property. Will stay again, thats a recommendation.
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/13
Dear Gregory, Thank you for choosing Humphreys Half Moon Inn for your recent stay and for taking the time to share your feedback. We are delighted to learn that you enjoyed lush, manicured grounds on our intimate resort-style property and that you found our breakfast offerings to your satisfaction. Your recommendation means a great deal to us, and we eagerly anticipate the opportunity to welcome you back for another memorable stay.Sergio DaviesGeneral Manager

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Too noisy ....too much construction
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/12
Dear Anthony, Thank you for dedicating the time to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sergio Davies,General Manager

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Beautiful patio and bay views
Stayed 1 night in Mar 2024
Response from General Manager on 2024/5/11
Dear Heidi, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property, surrounded by lush tropical gardens, tranquil views of the marina, and resort-style amenities. We appreciate your kind words and thank you for letting us be a part of your visit to San Diego.Sergio DaviesGeneral Manager

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved!
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/9
Dear Genesis, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. It is a pleasure to know that we exceeded your expectations and that you left with replenished spirits. We hope the next time you are in town you will join us again!Sergio DaviesGeneral Manager

8/10 Good

Hosein

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some rooms are not good at all. Some have good views.
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/8
Dear Hosein, Thank you for choosing us and sharing your experience. We are glad you had an overall great and comfortable stay, but we are disappointed knowing we did not meet every expectation. We regret your disappointment with certain accommodations and their views. However, we hope this did not impact your time with us. It was a pleasure serving you, and we hope you will join us again.Sergio Davies,General Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 2024/5/8
Dear Chris, We appreciate you taking the time to leave your generous rating regarding your recent visit to Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio Davies,General Manager

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility was larger than expected and nicely upkept. Our room was clean and nicely furnished with comfortable beds and chaise lounge seat. The nearby marina was an enjoyable spot to watch the boats pass through. The facility charged daily parking and resort fee beyond the room cost and taxes paid through Expedia so total room cost ended up being $50 higher than advertised.
Stayed 1 night in May 2024
Response from General Manager on 2024/5/7
Dear Marianne, Thank you for sharing your recent stay experience with us at Humphreys Half Moon Inn. We are delighted to hear that you found our property to be expansive and impeccably maintained. It's heartening to know that you appreciated the cleanliness and relaxing amenities in your room and the pleasant ambiance of the nearby marina. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We look forward to welcoming you back and providing another memorable stay.Sergio DaviesGeneral Manager

10/10 Excellent

shyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. The property is perfect and staff are just lovely. Will def be back! Already planning our next trip!
Stayed 1 night in May 2024
Response from General Manager on 2024/5/7
Dear Shyla, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we are excited to see you again on your next visit. Sergio DaviesGeneral Manager

10/10 Excellent

Arcadia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was so fun! It's located in the middle of the property and is very large. The staff people were really nice. The breakfast restaurant was so fancy that we felt underdressed, but the food was great, and the staff there were friendly too. Great spot for a young family, right on the marina and close to a small park as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elyse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I celebrated our anniversary here and had an amazing time! It felt like a little oasis. We absolutely loved the restaurant and pool. Staff all around were lovely. Definitely will be returning!
Stayed 1 night in May 2024
Response from General Manager on 2024/5/6
Dear Elyse, Happy anniversary! We are pleased that you chose Humphreys Half Moon Inn for this special occasion. We are glad to read that you enjoyed our amenities. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. It is always a joy to see our guests are excited about returning; we look forward to it!Sergio DaviesGeneral Manager

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 2024/5/6
Dear Raylene, Thank you for choosing Humphreys Half Moon Inn and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sergio DaviesGeneral Manager

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
The place looked great. Love Humphries!
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/3
Dear John, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thanks again, we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager

2/10 Terrible

Alastair

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Not cleaned. Hair and dirt. Rock concert. No sleep. Avoid.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Alastair, Thank you for sharing about your experience at our hotel. We sincerely apologize for the cleanliness and noise issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sergio DaviesGeneral Manager

4/10 Poor

James, Visalia

Disliked: Cleanliness, property conditions & facilities
Did not like the price of the room, over priced
Stayed 1 night in Mar 2023
Response from General Manager on 2024/5/2
Dear James, Thank you for sharing about your experience at our hotel. We appreciate your comments about pricing and that we take careful consideration to be competitively priced for our area. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Sergio DaviesGeneral Manager

10/10 Excellent

James J

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear James, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio DaviesGeneral Manager

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Daniel, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope to have a future opportunity to restore your confidence in us.Sergio DaviesGeneral Manager

10/10 Excellent

Saralynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
came for a show and was blessed to be upgraded to a room right out back !! thanks for an awesome weekend
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear Saralynn, Thank you for choosing Humphreys Half Moon Inn while you were attending a show. We are pleased to know that we exceeded all of your expectations and that you loved our comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again whenever your travels bring you back to the area.Sergio DaviesGeneral Manager

10/10 Excellent

Petra

Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/20
Dear Petra, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Sergio Davies,General Manager

8/10 Good

Lacey, reno

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear Lacey, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Humphreys Half Moon Inn. We look forward to welcoming you back on your next visit!Sergio DaviesGeneral Manager

8/10 Good

Rusty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very scenic
Stayed 1 night in Jan 2024
Response from General Manager on 2024/4/30
Dear Rusty, Thank you for making Humphreys Half Moon Inn your home away from home. We are glad you loved our beautiful property and that our location perfectly suited your travel plans. We appreciate you being our guest and look forward to having you back soon. Sergio Davies General Manager

10/10 Excellent

Shannon K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I both agreed all was as good as it get's but one thing, we had to leave. We will be Back.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/30
Dear Shannon, It was a pleasure welcoming you and your wife to Humphreys Half Moon Inn. We are glad you had a great time with us and that we exceeded your expectations. Thank you for your visit, and we love knowing you plan to return. Sergio Davies General Manager

8/10 Good

Niki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place beautiful property
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 2024/4/29
Dear Niki, Thank you for the kind review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next trip!Sergio Davies,General Manager

10/10 Excellent

Rebekah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/28
Dear Rebekah, Thank you for the excellent review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next trip. Sergio DaviesGeneral Manager

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/28
Dear Norman, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous review. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio DaviesGeneral Manager

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping all over. The room was so pretty and spacious.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/28
Dear Theresa, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. We are also glad you liked your modern spacious room. Thank you again, we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager

10/10 Excellent

Guadalupe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out go to place
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/27
Dear Guadalupe, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio Davies,General Manager

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay except you can hear your neighbors
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/27
Dear Randy, Thank you for staying with us and taking the time to post your review. We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we truly regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced from the neighboring room. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible.Sergio Davies,General Manager

10/10 Excellent

Elizabeth, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/27
Dear Elizabeth, Thank you for choosing Humphreys Half Moon Inn. We were pleased that we exceeded your expectations during your visit to San Diego. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sergio Davies,General Manager

10/10 Excellent

Estelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, great hospitality, the pool bar construction was unfortunate but I’m sure it will look great when it’s done
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/26
Dear Estelle, Thank you for choosing to stay at Humphreys Half Moon Inn and sharing your experience. We are thrilled to know you were pleased with our well-maintained property and thoughtful hospitality. However, we regret your disappointment with our pool being closed. It was a pleasure to host you, and we look forward to your return visit.Sergio Davies,General Manager

2/10 Terrible

Juliocesar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had blood on the cabinet. Construction at 6am. Body hair everywhere from who knows where. Front desk literally made yuck face upon seeing us. Multiple times.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/25
Dear Juliocesar, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting some of your expectations and for the inconvenience caused due to the cleanliness issues you encountered in your room. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We are also sorry for the concerns you had with the front desk associates. We have shared your comments with the appropriate team to ensure this is not repeated. We do understand your frustration and are grateful for your patience. We hope you will reconsider staying with us again when you return to this area.Sergio Davies,General Manager

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/26
Dear Mika, Thank you for staying at Humphreys Half Moon Inn and sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your next visit.Sergio Davies,General Manager

10/10 Excellent

Daniel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On the bay
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/25
Dear Daniel, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Humphreys Half Moon Inn an excellent choice.Sergio Davies,General Manager

10/10 Excellent

robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and a great restaurant both with beautiful views. Try the Macadamia crusted halibut if you stay here...
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/24
Dear Robert, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our stellar dining and enjoyed our gorgeous views. We are grateful for your recommendations and hope you will join us again the next time you are in town!Sergio DaviesGeneral Manager

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/25
Dear Dana, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Humphreys Half Moon Inn and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sergio Davies,General Manager

4/10 Poor

Donald

Traveled with partner
Liked: Cleanliness, staff & service
Very small room. Pool was not heated as stated. Noisy.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/24
Dear Donald, Thank you for allowing us to host your recent visit to the city. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are disappointed to learn of the issues you had in your room, as well as the noise disturbances you experienced during your stay, and we genuinely regret not meeting your expectations. We completely understand your frustration and the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. Additionally, we have noted your concerns regarding the pool as we continuously strive to improve our services. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Sergio DaviesGeneral Manager

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/22
Dear Dean, Thank you for being our guest and for writing such a great review. We are thrilled to hear that our service and accommodations exceeded your expectations during your stay with us. We are delighted that you enjoyed our beautiful pool, which we take great pride in maintaining. At Humphreys Half Moon Inn, we strive to create a relaxing and memorable experience for our guests, making them feel worlds away in the best Shelter Island San Diego hotel. We are grateful that you chose to stay with us and we hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you for choosing Humphreys Half Moon Inn!Sergio DaviesGeneral Manager

10/10 Excellent

robert

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Jan 2024
Response from General Manager on 2024/4/22
Dear Robert, Thank you for choosing Humphreys Half Moon Inn. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sergio DaviesGeneral Manager

6/10 Okay

Emily

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry loud due to concert venue in the hotel. The room was not clean and the bed was very uncomfortable.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/22
Dear Emily, Thank you for reviewing your recent stay and for choosing us for your San Diego visit. We sincerely apologize for the disturbances from our summer concert series. Additionally, we are also sorry for the cleanliness concerns in your room as well as the discomfort caused due to our beds. We continually seek to improve our guest experience, and we are grateful for your feedback. Thank you for your patience, and we hope you will revisit the next time you are in our area for a more enriching stay.Sergio DaviesGeneral Manager

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had its own concert venue and restaurant. Both were amazing! Staff overall were so helpful and friendly.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/21
Dear Juan, Thank you for choosing Humphreys Half Moon Inn and also for your generous compliments. We are pleased you could enjoy San Diego's vibrant music scene at our celebrated concert series, showcasing legendary entertainers performing in our intimate, 1,450-seat outdoor concert venue. It is also fantastic to read you loved our excellent service and enjoyed dining at our in-house restaurant. It was our pleasure hosting you, and we look forward to providing you with another exceptional experience on your next visit to our area.Sergio Davies,General Manager

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Really cute and unique place!! Room felt dated and had an odd smell but otherwise it was lovely!
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/4/20
Dear Andrea, Thank you for sharing your feedback regarding your recent stay at Humphreys Half Moon Inn. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sergio Davies,General Manager