「My family and I arrived around 10:00PM for a one night stay after visiting Niagara Falls. It was a smooth check in process, the staff were attentive, informative, and kind. The hotel was also clean and quiet. The rooms were also clean and stocked. Breakfast was also good. I would definitely recommend this place. 」
「The person at the front desk was efficient and courteous. I felt welcome. Similarly the person who checked me out was super friendly and said thank you 😊 Not a fancy place, but it is a great stay at a great price.」
「I almost lost my bag. In the end my coat was stranded at the hotel. I chose not to have my coat because I had a flight to catch. The service staff changed a few times, but none of them satisfied me. They were either very anxious or seemed to want to sleep. They almost left my driver's license in his copier and almost prevented me from boarding the plane. It's horrific, kind of unbelievable. The living conditions and environment are acceptable, and the price of the room I booked is quite...
「A real 4 star prospect
The front desk agent Sunny in the evenings was excellent at providing service for us and all guests.All staff on the catering side was excellent as well.」