The hotel room was nothing like it was showed on Expedia. It was an old outdated room from the early 1900s . The mattress would sink as soon as some sat. Completely false advertised. Will not be going here. The house keeping never showed up. Had to get the front desk involved
Iqra
於 2025 年 7 月住了 5 晚
6/10 一般般
Ruth
情侶出遊
2025 年 7 月 31 日
喜歡:整潔度和員工素質
The bed was terrible - lumpy mattress - linens were thin - toilet seat was loose - toilet made a high-pitched noise when flushed.
They did provide a shower chair for us.
The room was scantily furnished with only 2 very old chairs.
Ruth
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Bastian
寵物同遊, 家庭旅遊
2025 年 7 月 31 日
喜歡:員工素質、設施服務和住宿環境和硬體
Is a great hotel if you stay in Buffalo, Is a little old, but is really pretty
Bastian
於 2025 年 7 月住了 2 晚
4/10 不太好
Jason
2025 年 7 月 30 日
The air conditioning isn't working, rooms are dirty.
Jason
於 2025 年 7 月住了 1 晚
10/10 有夠讚
MaryAnn
2025 年 7 月 29 日
喜歡:整潔度和員工素質
I’ve stayed here before and it is a pleasant experience.
MaryAnn
於 2025 年 7 月住了 5 晚
8/10 不錯哦
EJ
情侶出遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質和設施服務
Comfortable bed and rooms but could use alot of updating! Good value for the price though.
EJ
於 2025 年 7 月住了 1 晚
2/10 很糟糕
John
2025 年 7 月 28 日
不喜歡:員工素質和住宿環境和硬體
Hotel shuttle from airport was very slow in arriving. Service from Front Desk was very poor. Television was not functioning in the room upon arrival the first evening and staff was unavailable to correct the situation until the following day. Scheduled return shuttle to airport for 5:30am but was informed by the driver that it was not on her schedule. Requested wake up call for 5am that was never received; good thing I set my phone alarm or would have missed my flight.
John
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Cristhofer
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bueno
Cristhofer
於 2025 年 7 月住了 2 晚
6/10 一般般
Amy
2025 年 7 月 27 日
喜歡:整潔度和設施服務
不喜歡:員工素質
Front desk staff were entirely unprofessional: cursing and bad mouthing a former employee and barely acknowledging guests.
Amy
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Pete
家庭旅遊
2025 年 7 月 27 日
喜歡:員工素質
When we first got to the hotel, it was a little creepy. Hallways in dire need of new carpet. But the lobby and the garden lounge was ADORABLE! I can tell that they are really working to restore this older classic hotel back to its glory. I would love to come back in couple of years to see how much more it improves. Bathroom shower needs a place to put soap and shampoo. And it could use a shower fan. Continental breakfast would be great especially breakfast in the beautiful garden lounge!
Pete
於 2025 年 7 月住了 2 晚
6/10 一般般
Roger
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度和員工素質
our problem is we stayed at this property a few years ago and it was fabulous. Now it looks tired. It needs maintenance. None of the water features were working. The courtyard has been stripped down. The absence of the free breakfast was disappointing and the food that we paid for was subpar best.
Roger
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Marc
2025 年 7 月 25 日
喜歡:整潔度和員工素質
I really like the uniqueness of the place. The outside was a little dated the inside was very interesting and we really enjoyed staying there.
Marc
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Virginia R.
家庭旅遊
2025 年 7 月 25 日
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
Room smells like soiled feet once you enter the room. Issues with the TV, Housekeeping wasnt satisfying and linens werent change as requested.
Virginia R.
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Nicholas
2025 年 7 月 25 日
喜歡:員工素質和住宿環境和硬體
grea
Nicholas
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kimberly,Tonawanda
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was super friendly especially the girls, clean, quiet, and enjoyable!!
Kimberly
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Kimberly,Tonawanda
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I felt that the room was much cleaner than when I stayed the last few times. Thank you!!
Kimberly
於 2025 年 6 月住了 1 晚
4/10 不太好
Scott
家庭旅遊
2025 年 7 月 23 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It's a real shame because a little elbow grease and some paint would go a long way. The back stairwell had wallpaper peeling from water damage to the ceiling, not so big of an issue, thing is, we stayed 4 nights and the paper that had fallen off of the wall an onto the floor remained there all 4 nights. The carpets in the fouer aren't even adhered to the floor anymore, buckling carpet is a trip hazzard and the stainless steel on the inside elevator panel was filthy. Didn't even want to press the floor button. I dont think this place has saw an upgrade since it opened. In our room there was an area where there once was a hot tub i assume? You could still see where it was against the wall but hadn't been painted or anything. Shame i used to actually think this place was bougie.
Scott
於 2025 年 7 月住了 4 晚
4/10 不太好
charlotte
情侶出遊, 家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The property is old, musty smelling furniture in the room did not appear clean carpeting in the rooms smelled musty and appeared very old. The property advertise a bar, but it is approximately a half a mile away at their sister. Property was only given one face for two people had to request Additional towels and washcloth. The room was stacked with only one roll of toilet paper for two people for 4 days stay.
charlotte
於 2025 年 7 月住了 4 晚
4/10 不太好
Jeanne
家庭旅遊
2025 年 7 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The carpeting everywhere was disgusting. Rooms are so outdated. Used to be very nice.
Jeanne
於 2025 年 7 月住了 3 晚
6/10 一般般
JaTaveon
2025 年 7 月 21 日
喜歡:員工素質、設施服務和住宿環境和硬體
It was very nice
JaTaveon
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Charles,Pearl City
2025 年 7 月 21 日
喜歡:整潔度、員工素質和設施服務
I like the hot tub and comfort. There was a minor few cleaning errors but pretty decent stay
Charles
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Thomas
寵物同遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Decent value for the area. Room was clean, they're accommodating of pets, customer service was kind and friendly.
Personally hated the bed. Uber soft mattress and I'm a firm mattress person.
Other than that no complaints.