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Reviews of Sol Beach Samcheok

3.5 out of 5
Sol Beach Samcheok
453 Surobuin-gil, Samcheok, Gangwon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Youngho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
amazing place to enjoy the beach as well as hotel amenity together.
Stayed 1 night in May 2023
Response from SONO Hotels & Resorts on 2023/6/13
Greetings from Sol Beach Samcheok!Thank you for your recent stay with us and for the feedback. Your positive impression and the review regarding your stay is very rewarding for us. we will look forward to welcoming you back in the future Thank you.Best regards

10/10 Excellent

Dousoon

Stayed 1 night in May 2023

8/10 Good

Yoon Su

Stayed 3 nights in May 2023

10/10 Excellent

Young

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Millie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King crab dinner special was really bad!!!
Stayed 4 nights in Oct 2022
Response from SONO Hotels & Resorts on 2022/11/2
Dear customer,We sincerely appreciate your visit, and share your valuable experiences in Solbeach Samcheok. We promise we will keep trying to provide the best service by referring to your valuable feedback. Thank you.SONO Hotels&Resorts

4/10 Poor

Michelle Jiyun

Stayed 1 night in Sep 2022

8/10 Good

Myoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It has private beach. that's good
Stayed 1 night in Aug 2022
Response from SONO Hotels & Resorts on 2022/9/6
Dear Myoung ,Warm greetings from SONO Hotels & Resorts and we would like to thank you for your stay at Solbeach Samcheok. we are looking forward to welcoming you back again.Thank you

8/10 Good

BYONGKWON

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible staff
Dropped our daughters bathing suit 3 floors down. Called front desk for assistance to retrieve it. Took them over 2 hours. Staff were rude and did not take their jjobs professiionally. As a Gold memeber of hotels.com, they did not honor the early check in or late check out. Terrible service.
Stayed 1 night in Jul 2022
Response from SONO Hotels & Resorts on 2022/8/4
Dear Customer Warm greetings from SONO Hotels & Resorts and we would like to thank you for your stay at Solbeach Samcheok. We also would like to express our apologies for your inconvenience during your stay and we will make sure that your valuable comments will be shared with the relevant department to prevent similar issues. Thank you for taking time to share your feedback with us and we are looking forward to welcoming you back again. Thank you SONO Hotels & Resorts

10/10 Excellent

jinwoo

Stayed 1 night in Jul 2022

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good play for family vacation
Stayed 2 nights in Jun 2022
Response from SONO Hotels & Resorts on 2022/7/5
Dear Customer Warm greetings from SONO Hotels & Resorts and we would like to thank you for your stay at SolBeach Samcheok. we are looking forward to welcoming you back again. Thank you

6/10 Okay

Hee-Seok

Stayed 2 nights in Nov 2021

10/10 Excellent

Young-Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shape in everything
Stayed 1 night in Nov 2021
Response from SONO Hotels & Resorts on 2021/11/30
안녕하세요, 고객님. 저희 쏠비치 삼척에 관심을 가지고 찾아주셔서 감사드립니다. 머무시는 동안 즐거운 추억 가득하셨길 바라며, 귀중한 시간 내어 남겨주신 고객님의 의견에 귀 기울여 더 나은 서비스를 제공해드릴 수 있도록 노력하겠습니다. 감사합니다. SONO Hotels & Resorts

10/10 Excellent

Min Kyung

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and huge property, the ocean view was incredible. The amenities were great, highly recommended if you have kids.
Stayed 1 night in Jun 2021
Response from SONO Hotels & Resorts on 2021/6/17
Greetings from SONO HOTELS & RESORTS! Thank you for your recent stay with us and for the feedback. Your positive impression and the review regarding your stay is very rewarding for us. We will be making continuous efforts in order to provide a better service upon your next visit. Thank you again for your visit at SONO HOTELS & RESORTS and we will look forward to welcoming you back in the future Thank you. Best regards, SONO HOTELS & RESORTS

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Our rooms were not ready till the check-in time (3:00pm). The staff did nor seem sorry at all. She explained it was because they had many guests the night before. There was no complimentary offer at all. There were way too many guests, and not enough staffs. Could not find a concierge at all. Only hardware, but not service or hospitality could be found. Disappointing hotel management.
Stayed 1 night in Jun 2021
Response from SONO Hotels & Resorts on 2021/6/17
Dear Customer Warm greetings from SONO Hotels & Resorts and we would like to thank you for your stay at Solbeach Samcheok We also would like to express our apologies for your inconvenience during your stay and we will make sure that your valuable comments will be shared with the relevant department to prevent similar issues. Thank you for taking time to share your feedback with us and we are looking forward to welcoming you back again. Thank you SONO Hotels & Resorts

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
It was my first time to stay with you and a bit disappointed about the property amenities. Especially No bath towels. Sometime hotels dont provide toothbrush so we packed those thing for us however we didnt expected there was no slipper. On the other hand we enjoyes very much the view of the scenery.
Stayed 1 night in Feb 2021
Response from SONO HOTELS&RESORTS on 2021/3/3
Dear customer, Thank you for taking time to share your feedback with us. We would like to express our apologies for your negative experience at our resort. We will try our best in order to provide an outstanding and detailed service to our guest. Once again, we apologize for every inconvenience that you had during your stay. We wish you all the best and hope we will welcome you back again soon. Thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
바다뷰 너무 좋습니다. 돈 추가 하고 바다뷰 추천. 코로나 제한근무로 스태프가 너무 적습니다. 안내하는 사람은 아무도 없고 체크인 카운터에 두 명 뿐이라 대기가 깁니다. 패밀리룸 작은 수건 인 당 딱 하나씩만 있어서 불편합니다.
Stayed 1 night in Dec 2020
Response from SONO Hotels & Resorts on 2021/1/7
안녕하십니까, 고객님 소노호텔앤리조트 예약 담당부서입니다. 저희 쏠비치 삼척에 찾아주시고 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 정말 감사드립니다. 먼저 투숙하시는 동안 고객님께서 겪으신 불편사항에 있어 진심으로 사과 드립니다. 말씀해주신 미흡한 부분들은 관련 부서에 전달하고 적극 개선하여, 고객님께서 만족할 수 있는 쏠비치 삼척이 될 수 있도록 지속적인 관심과 노력을 기울이겠습니다. 다시 한번 진심으로 사과 드리며 고객님의 건강과 평안을 진심으로 기원합니다. 감사합니다.

10/10 Excellent

SEUNGRYOON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good ocean view, good room condition, quiet and clean, excellent bedding, aveda amenity, nice facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2020

8/10 Good

SOOYEON

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Aug 2020

10/10 Excellent

Guan-hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very front view for sunrise and beautiful east coast with great waves from the room balcony
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
They have everything you need inside so no need to go far to buy what you need. They have grocery, aquapark (pay for the ticket), arcade, bakery, clothing shops and restaurant. It is just that I cannot see a swimming pool that is open and free for the people who checked-in. Because usually, hotels like this really had a pool for the guests open for use. Or maybe I didn't found it if there is 😅 The room is so clean I loved it. It is just, some parts of the hotel has no english written translation
Stayed 1 night in Sep 2019

10/10 Excellent

Jongtae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Syed Badrulhisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with beautiful view
Very nice place to stay. Clean, bed and room.was comfy with breathtaking view.I gave 4 star for service because of language barrier with the staff and food signage.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

??

Traveled with family and small children
Liked: Cleanliness, staff & service
조식 가격에 비해 퀄리티가 좋지않음 음식종류도 많이 부족한편 할인혜택도 좋지않은 편
Stayed 1 night in Apr 2024

6/10 Okay

??

Stayed 1 night in Apr 2024

8/10 Good

Shim

Liked: Cleanliness, staff & service, property conditions & facilities
깨끝함
Stayed 1 night in Mar 2024
Response from SONO Hotels & Resorts on 2024/4/17
안녕하세요, 고객님,소중한 추억을 저희 쏠비치 삼척과 함께 해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.

10/10 Excellent

SURYE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
경치와 주변 인프라, 숙소 부대시설,산책여건, 침구류가 너무 좋았어요
Stayed 1 night in Mar 2024
Response from SONO Hotels & Resorts on 2024/3/21
안녕하세요, 고객님,소중한 추억을 저희 쏠비치 삼척과 함께 해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.

8/10 Good

Moohong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 직원분들 응대가 친절해서 좋았습니다.양양점 갔을때는 방배정 받을때 여직원이 굉장히 불친절해서 기분이 굉장히 안좋았는데 삼척점은 직원분들이 친절해서 좋았습니다
Stayed 1 night in Mar 2024
Response from SONO Hotels & Resorts on 2024/3/21
안녕하세요, 고객님,소중한 추억을 저희 쏠비치 삼척과 함께 해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.

10/10 Excellent

DAESAN

Stayed 1 night in Feb 2024

4/10 Poor

jongkyu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
비늣물이 있늣상태에서 물이 잘나오지않아 불편하였음
Stayed 1 night in Feb 2024
Response from SONO Hotels & Resorts on 2024/3/21
안녕하세요, 고객님,소중한 추억을 저희 쏠비치 삼척과 함께 해주셔서 대단히 감사합니다.귀중한 시간 내어 남겨주신 고객님의 의견을 유관부서로 전달하여 더 나은 서비스 제공을 위해 노력하겠습니다. 감사합니다.

10/10 Excellent

Jung hun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

sun young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JUNSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yeonmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yeo jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jusu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

DAEJUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘 쉬었습니다.
모든것이 만족스러운 시설입니다.
Stayed 1 night in Jan 2024

10/10 Excellent

미영

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

cheol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024