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Reviews of Hotel Stein - Adults Only

4 out of 5
Hotel Stein - Adults Only
Giselakai 3 - 5, Salzburg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 400 reviews" "
Rating 8 - Good. 111 out of 400 reviews" "
Rating 6 - Okay. 22 out of 400 reviews" "
Rating 4 - Poor. 6 out of 400 reviews" "
Rating 2 - Terrible. 7 out of 400 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great other than having to pay for parking and overpriced breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the river. Walkable to restaurants and historic sites. Beautiful hotel; great service; lovely rooftop bar.
Stayed 3 nights in Apr 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location and staff. Great breakfast. But the lift (elevator) gets very busy and crowded at times. Can be frustrating. Overall, I would highly recommend for a short stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

WEI-SHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with clean room; just a few minutes walk from the old town. The staff is super friendly and the service is really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Chatri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Many restaurants around the area. Walkable to all tourist area and shopping area. Nice view of the Fortress, river, and mountains from our room, and from roof top bar. Nice clean room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely comfy hotel. Staff friendly. Great location. Great views from terrqce and city view rooms
Stayed 5 nights in Feb 2024

6/10 Okay

Nicholas William

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is convenient and the room was nice. Restaurant is entirely overpriced, understaffed and with rude employees. The included breakfast isn’t necessarily all included. Any protein they serve to you (rather than a buffet) and then ask for a tip. I would not stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kerrilee, Hervey Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

MATTHEW, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm greeting with champagne sure goes a long way in my book. Classy but not fussy describes our delightful check-in experience. A clean, spacious room with a comfortable bed welcomed us upstairs. While the clientelle seemed more interested in Armani rather than Amadeus, the staff stayed cool amid the throng of the Hermes set. A bit beyond our budget, but for a splurge, it was great. As long as you don't mind getting THE look from people with shiny shoes and hilariously over-inflated egos (and lips), you'll be glad you came here. The breakfast buffet and restaurant views made our brief stay well worth it.
Stayed 1 night in Dec 2023

8/10 Good

Harry

Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Relations Manager on 2023/12/24
Dear Jennifer, thank you for your great feedback!Best regards,Your Hotel Stein Team

6/10 Okay

sangeeta

Traveled with partner
Disliked: Amenities
Parking was about 1/2 km away, it was difficult to unload baggage at the front door. The bathroom was so dark, in fact I couldn’t put my makeup on in the bathroom. The water in the morning was warm at best but in the evening was perfectly fine. The coffee maker in the room was dirty, we never drank any of it. This hotel was not a high end establishment, it was a ok but not worth the money.
Stayed 3 nights in Dec 2023
Response from Guest Relations Manager on 2023/12/24
Dear Guest,thank you for your visit and taking your precious time to write us your feedback. Our private parking lot is around 300m away from the hotel. For a location like ours, in the middle of the Salzburg's historical old town, that can only be seen as benefit. For that reason we do have a short term loading zone right in front of our main entrance for all arrivals and departures. All your remarks have been forwarded for a check and furher improvement of our service.We would look forward to welcome you again!Best regards,Your Hotel Stein Team

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was better than expected. With the exception of a delayed check in, it was great. The room was small so not good for a lot of luggage. Staff was very friendly and informative about the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2023

10/10 Excellent

Karl

Stayed 2 nights in Dec 2023

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and staff where very helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Mindaugas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Stein checks all the boxes: an unbeatable location, a spectacular breakfast space with a jaw-dropping view of the altstadt, competent staff --all at a fairly reasonable price.
Stayed 4 nights in Oct 2023

8/10 Good

Norman

Stayed 1 night in Nov 2023

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Mary-Frances

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a wonderful stay!
Stayed 3 nights in Oct 2023

8/10 Good

Emma Louise, Fareham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, small hotel with rooftop terrace. Noise from outside of room was a bit of an issue, but not too much. We were on 1st floor with town view. Hotel staff very nice & helpful
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin, Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Team Hotel Stein on 2023/10/14
Dear Mr Kevin!Thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Best regards from Salzburg

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel, amazing rooftop
Really nice facilities. Room was small and poor view. No kettle or coffee/tea facilities. Welcome was amazing, very friendly. Didn't do breakfast, we felt it was expensive. Rooftop was amazing in the evening
Stayed 2 nights in Oct 2023
Response from Team Hotel Stein on 2023/10/14
Dear Mr Charles!Thank you very much for your review!We highly appreciate that you took the time to share your impressions with us and we regret that we were not able to fully meet your expectations.We are constantly trying to improve our service quality.We would be delighted to welcome you back again to our Hotel Stein!Until then, we wish you all the best.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Team Hotel Stein on 2023/10/14
Dear Mark!Thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Best regards from Salzburg

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Clarence, Garner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for all things Salzburg. You could walk everywhere. There are tons of restaurants, bars and shopping within a few steps. The rooftop restaurant has the best views in the city! The beds are comfortable, the shower was nice and had USB/HDMI options. One thing that could be better was a smart tv in the rooms.
Stayed 1 night in Sep 2023
Response from Hotel Stein Team on 2023/10/14
Dear Clarence,we would like to thank you very much for your visit as well as sharing your impressions with us, which is highly appreciated. We hope to welcome you back to the Hotel Stein in the not too distant future! Best regards, Your Hotel Stein Team

8/10 Good

A L

Stayed 2 nights in Sep 2023
Response from Team Hotel Stein on 2023/10/14
Dear guest!Thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Best regards from Salzburg, Team Hotel Stein

10/10 Excellent

Kaylin

Traveled with partner
The is a beautiful hotel. It was in a great location, very clean and the staff was super helpful and graceful. The products in the room was very luxurious and if it was not international travel I would buy them. Rooftop was lovely, but it rained so no outside seating. Would definitely stay again.
Stayed 1 night in Sep 2023
Response from Hotel Stein Team on 2023/10/14
Dear Kaylin!Thank you for your positive review! We're thrilled to hear you found our hotel beautiful, in a great location, with clean facilities, and helpful staff. We're glad you enjoyed the in-room products. It's unfortunate the rain limited your rooftop-bar experience, but we look forward to your return for another visit in Salzburg.Best regards, Hotel Stein Team

10/10 Excellent

Nevenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Team Hotel Stein on 2023/10/14
Dear Nevenka!Thank you very much for your wonderful 10 of 10 review! We would love to welcome you back to the Hotel Stein in the near future. Until then we wish you all the best.Best regards from Salzburg,Team Hotel Stein

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would suggest Hotel Stein to everyone. Great experience, amazing accommodation, staff, and top of the roof top restaurant was amazing!!
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on 2023/9/18
Dear guest,thank you very much for your lovely feedback and kind words. We are delighted that you enjoyed your time with us.If your travels ever bring you back to Salzburg, do not hesitate to contact us anytime.Until then we wish you all the best.Kind regards,Your Hotel Stein Team

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and perfectly located, all the staff we encountered were absolutely amazing. The city view from the rooftop restaurant was very nice. Our only, only wish is that while at the rooftop restaurant had a slightly larger selection of dining options as it would have certainly would have given us a bit of encouragement have a few additional items, drinks and just stay and enjoy atmosphere a bit longer.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on 2023/9/18
Dear guests,we would like to thank you very much for your visit as well as sharing your impressions with us, which is highly appreciated. We hope to welcome you back to the Hotel Stein in the not too distant future. Kind regards,Your Hotel Stein Team

8/10 Good

Ranu

Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023
Response from Hotel Stein Team on 2023/10/14
Dear Ranu!We truly appreciate your fantastic review! It would be our pleasure to host you again at Hotel Stein in the near future.Warm regards from Salzburg,The Hotel Stein Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Team Hotel Stein on 2023/10/14
Dear guest!We truly appreciate your fantastic 10 of 10 review! It would be our pleasure to welcome you again at our Hotel Stein in the near future.Until then, we wish you all the best and warm regards from Salzburg, The Hotel Stein Team

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Team Hotel Stein on 2023/10/14
Dear Guest!We are sincerely grateful for your exceptional review! Your return to Hotel Stein in the near future would be our utmost pleasure.Warm regards from Salzburg,The Hotel Stein Team

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Was there for 2 nights on vacation. Staff was very helpful and friendly. Room clean and comfortable. Location was perfect right on the river
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 2023/9/18
Dear Guest,We would like to thank you very much for your visit to our Hotel Stein & Living and for taking the time to share your impressions with us!We are extremely pleased that you are positively pointing out our renovated hotel rooms as well as the friendliness of all employees in the house. Thank you very much for your kind words.Sharing your feedback is especially important since we are constantly trying to improve.We would be very happy to welcome you again soon at Hotel Stein!With kind regards see you soon,Hotel Stein Team

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Hotel Stein was the perfect place to stay in Salzburg. Beautiful, art deco style, wonderful staff, clean room and easy walk to restaurants and shops. We had a wonder breakfast on the rooftop and initiated a tour to Hallstatt from the front door. I would definitely stay there again.
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 2023/9/18
Dear Guest,We would like to thank you very much for your visit to our Hotel Stein & Living and for taking the time to share your impressions with us!We are extremely pleased that you are positively pointing out our renovated hotel rooms as well as the friendliness of all employees in the house. Thank you very much for your kind words.Sharing your feedback is especially important since we are constantly trying to improve.We would be very happy to welcome you again soon at Hotel Stein!With kind regards see you soon,Hotel Stein Team

8/10 Good

sylvia

Stayed 2 nights in Aug 2023
Response from Team Hotel Stein on 2023/10/14
Dear Sylvia!Thank you for your wonderful review! We can't wait to welcome you back to Hotel Stein in the future.Best regards, The Hotel Stein Team

8/10 Good

Janet, New Plymouth

Liked: Cleanliness, amenities, property conditions & facilities
This was a good hotel which met my needs. It was in a great location and although we were early, they allowed us to shower which was fabulous. The staff could have been a little warmer
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 2023/9/18
Dear guests,thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Kind regards from the Hotel Stein & Living,Your Hotel Stein Team

8/10 Good

Phyllis, Auckland

Traveled with partner
Liked: Amenities
We enjoyed our stay at Hotel Stein. It was in a great location overlooking the Old Town. They allowed us to use the spa to have a shower as we had arrived early. Saying that some of the staff could have been warmer. Hotel met our needs.
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 2023/9/18
Dear guests,thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Kind regards from the Hotel Stein & Living,Your Hotel Stein Team

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for price
Stayed 3 nights in Aug 2023
Response from Guest Relations Manager on 2023/8/13
Dear Felix,thank you for your kind words - we appreciate your feedback very much.Hopefully until next time with us!Best regards,Your Hotel Stein Team

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the staff was very nice
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 2023/8/13
Dear Orlando,thank you for the compliments!We are happy that you liked it with us and would look forward to welcome you again!Best regards,Your Hotel Stein Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We plan to stay at the Hotel Stein whenever we are in Salzburg
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 2023/8/2
Dear Amanda,thank you so much and see you on Friday!Best regards,Your Hotel Stein Team

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 2023/7/31
Dear Julie,thank you so much for your choosing Hotel Stein.We are so happy that you liked it here.Best regards,Your Hotel Stein

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect location in Salzburg...5 stars across the board
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 2023/7/31
Dear Mr. Ron,Thank you very much for your wonderful review! We would love to welcome you back to the Hotel Stein in the near future.Please do not hesitate to contact us at any time if you have questions or wishes.Kind regards from the Hotel Stein & Living,Your Hotel Stein Team

8/10 Good

Onur, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There was some noise coming from the street, but not too disturbing.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 2023/7/31
Dear Mr. Onur ,We would like to thank you very much for your visit to our Hotel Stein & Living and for taking the time to share your impressions with us!We would be very happy to welcome you again soon at Hotel Stein!With kind regards,Your Hotel Stein Team

10/10 Excellent

Bernhard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As always a great stay!! Thank you
Stayed 2 nights in Jul 2023
Response from Guest Relations Manger on 2023/7/10
Dear Bernhard,thank you very much for review, we are happy to hear that you enjoyed your stay with us!We already look forward to welcome you again :)Best regards,Your Hotel Stein Team