烤肉/野餐區

鹽湖城 - 西谷城鎮套房飯店的評分

3 out of 5
鹽湖城 - 西谷城鎮套房飯店
5473 West High Market Drive, West Valley City, UT

評論

9.2

太棒了

10 分,有夠讚;482 則評論中有 333 則" "
8 分,不錯哦;482 則評論中有 103 則" "
6 分,一般般;482 則評論中有 20 則" "
4 分,不太好;482 則評論中有 9 則" "
2 分,很糟糕;482 則評論中有 17 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值
於 2019 年 7 月住了 2 晚

8/10 不錯哦

Amy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It is a clean hotel.

10/10 有夠讚

zhijun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Martin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was excellent in every way except one. When we were getting ready for bed I saw hair on the pillow case and the sheets did not appear fresh. I went and spoke to the front desk and a fresh set of bedding was taken up to our room. The young lady offered to make the bed for us but my wife and daughter were relaxing on the sofa so I said I’d do it. She was very ni and did not give me the runaround. I’d stay there again.
於 2024 年 5 月住了 1 晚
AGM 於 2024年5月17日回覆
Dear Martin, Thank you so much for staying with us and for sharing your experience. Your experience with finding a hair in your bed is below our standard. However we are glad to know that it was taken care of and that our staff was able to help you and your family be more comfortable. Again thank you so much for your feedback, we hope to welcome you back again in the near future.

8/10 不錯哦

Amber

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 2 晚
AGM 於 2024年5月15日回覆
Dear Amber,Thank you so much for sharing your experience. We hope that you come back to visit us again soon!

10/10 有夠讚

Kendra

They allowed us to check in early which was awesome because our flight was changed
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月21日回覆
Thank you for the feedback! We appreciate you!

6/10 一般般

Hsiao-ying

於 2024 年 4 月住了 1 晚
AGM 於 2024年5月15日回覆
Thank you for staying with us and for providing this feedback. If there was anything that we could have done to make your stay more comfortable we would love to know how we can improve. Again, thank you so much for staying with us and for sharing your experience. We hope to welcome you again in the near future.

6/10 一般般

Troy

Housekeepers should be advised check out isn’t until 11am. Dont bother the guests until checkout.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月12日回覆
Troy,Thank you so much for staying with us and for taking the time to leave this review as we know your time is valuable. Your experience with our Housekeeping is below our standard. Your comments have been shared with the appropriate department to prevent any troubles with future guests. We are sorry to hear that your experience was not as expected during this stay. We hope that despite this inconvenience that you consider coming back to stay with us again if travels bring you back to our area. Again, thank you so much for your feedback!

10/10 有夠讚

Robert

於 2024 年 3 月住了 1 晚
AGM 於 2024年4月10日回覆
Dear Robert,Thank you for your feedback!

10/10 有夠讚

Jose

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
AGM 於 2024年3月13日回覆
Thank you for your feedback. We hope to welcome you back in the near future.

10/10 有夠讚

Troy

喜歡:整潔度、員工素質和住宿環境和硬體
Good customer service
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月27日回覆
Thank you for taking a moment to share your experience regarding your recent stay. We are happy to hear that you found the service from our staff good. We strive to provide gracious, caring and engaging service and hope to welcome you back in the near future.

10/10 有夠讚

Jenny

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to family and airport with nearby restaurants and shops. Stayed for one night to visit family in town before going to Park City.
於 2024 年 2 月住了 1 晚
Ludeen Angilau 於 2024年2月23日回覆
Dear Jenny,Thank you so much for staying with us and for sharing your experience. We're happy that you found our location to be convenient to you during your stay. We hope that you come back to visit us again soon if travels bring you back to our area.

8/10 不錯哦

Connie

家庭旅遊
喜歡:整潔度和員工素質
No available water fountain or faucet. The tub looked like it had black mold in the corners.
於 2024 年 2 月住了 3 晚
AGM Ludeen 於 2024年2月6日回覆
Connie,Thank you so much for staying with us and for sharing with us your experience. We know how valuable you time is and we appreciate you taking the time to leave this review. We are sorry to hear that your room did not meet your cleanliness expectations. As these things are important to us and to the guests who are staying in our hotel. We hope that aside from this minor inconvenience that you come back to stay with us again if travels bring you back to our area! Again thank you so much for your feedback!

10/10 有夠讚

Emily

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
AGM Ludeen 於 2024年1月25日回覆
Emily,Thank you so much for staying with us! We are so happy to hear that you've enjoyed your experience with us. We certainly hope that you come back to visit us again in the future. Again thank you!

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a good breakfast and coffee sll day
於 2023 年 12 月住了 6 晚
AGM Ludeen 於 2024年1月18日回覆
Thank you so much for your feedback! We are so happy to hear that you enjoyed your stay. Please come back to visit us again soon!

10/10 有夠讚

Macey

Na
AGM Ludeen 於 2023年12月28日回覆
Thank you for staying with us! We hope you come back to visit us again soon!

10/10 有夠讚

Denise

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice place to stay. clean and welcoming. Not really anything that I didn't like.
於 2023 年 11 月住了 1 晚
AGM Ludeen 於 2023年12月28日回覆
Thank you so much for your feedback! It is greatly appreciated. Please come visit us again soon!

10/10 有夠讚

Jeremy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It close to a Target, movie theater, and restaurants.
於 2023 年 11 月住了 8 晚
AGM Ludeen 於 2023年12月28日回覆
We are so glad to hear that you find our hotel a convenient location for all the necessities. We hope you come back to visit us again soon!

10/10 有夠讚

José

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Even when their pool and hot tub was under renovations, they allowed us to use the 09oo at the hotel next door.
於 2023 年 11 月住了 1 晚
AGM Ludeen 於 2023年11月28日回覆
Thank you so much for staying with us. We are so happy to hear that you were able to enjoy your stay. We hope you enjoyed using the pool at our sister hotel as our hotel goes under renovations to get our pool updated. Again, thank you so much for your feedback! We hope that you come back again soon in the near future.

4/10 不太好

Lois

寵物同遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Newly refurbished room, first night TV’s did not work. Living room heater did not work at all. Plug receptacles on bedside sconces for charging devices would not hold plugs, they slide out. Two plug receptacles in bathroom had no power for hair dryer, had to use a plug in living room wall that barely reached the bathroom mirror. Nice to have low flow toilet, but, the shower took forever to get hot wasting a lot of precious water in the process. On the second morning I could not get the water hot. I washed my hair in very cold water, standing outside the shower. I then heated water in the microwave to wash up in. The garbage disposal did not work. The TVs were fixed on second day, but the living room was too cold to sit and watch. The staff was apologetic and offered another room, but I had a dog to move along with repacking everything. I stayed in the room next door last June and did not have one issue. The renovation is sloppy at best, leading to a lot of discomfort and dysfunction.
於 2023 年 11 月住了 3 晚
AGM Ludeen 於 2023年11月28日回覆
Lois,We'd like to thank you for taking the time to leave this review and for letting us know about your experience. We are sorry to hear that your experience did not go as well as you expected and that we could not accommodate you well enough during your stay. We appreciate you coming to our front desk and letting them know about the issues you were having in your room so that we could help you out the best way we can. Again, I'm sorry your stay did not go as expected, however we hope that you give us the opportunity to host you again in the near future!

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was amazing
於 2023 年 11 月住了 2 晚
AGM Ludeen 於 2023年11月21日回覆
Thank you so much for choosing to stay with us! We are happy to hear that you were able to enjoy your experience and that our staff was friendly and helpful for your expectations. We here at TownePlace Suites Salt Lake City West Valley strive to uphold those standards for each and every one of our guests. Again, thank you for your feedback and we hope to accommodate you again in the near future!

10/10 有夠讚

Estefania

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 11 月住了 1 晚
AGM Ludeen 於 2023年11月21日回覆
Thank you so much for staying with us. We are so happy to know that you enjoyed your experience. We hope you visit us again soon in the future!

10/10 有夠讚

Adrian

喜歡:整潔度、員工素質和住宿環境和硬體
Really good service.
於 2023 年 10 月住了 2 晚
AGM Ludeen 於 2023年11月8日回覆
Thank you so much for staying with us. We are so glad to hear that you found our services up to your standard. We hope that you come back to visit us again soon!

6/10 一般般

Melissa

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Crappy service at check in
I requested a 1st floor room over a week ago and when I checked in they gave a first floor room to the person who checked in right before me.
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月30日回覆
Thank you for taking a moment to share your experience regarding your recent stay with us. We are sorry to hear that we did not accommodate your request for a lower level room. We will take your feedback under consideration as we continue to improve our service and overall guest experience.

8/10 不錯哦

Sophia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect spot for us and convenient. Staff super friendly band place was clean.
於 2023 年 10 月住了 2 晚
AGM Ludeen 於 2023年10月24日回覆
Thank you so much for staying with us! We appreciate your feedback. We hope you come back to visit us again soon!

10/10 有夠讚

Theresa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Ludeen 於 2023年10月17日回覆
Thank you so much for staying with us! We are happy to hear that you've enjoyed your stay. We hope that you come back to visit us again soon!

8/10 不錯哦

David

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Need so work on service & room.
I was disappointed and delayed after I called the day before arrival & was promised an early checkin. When I arrive the lady has no idea & our room wasn’t ready. I also asked the pullout be made up - it wasn’t. There was no bedding in the room for it. I had to go to front desk & get it. The pullout was terrible - old and uncomfortable. The mattress was so thin. Breakfast was good and the room was clean.
於 2023 年 10 月住了 2 晚
Ludeen 於 2023年10月17日回覆
Thank you so much for staying with us and sharing your experience. Your feedback is important to us. Your experience with how we handled your check-in process and accommodating to your needs is below are standard. We strive to make each and every one of our guests here at TownePlace Suites by Marriott West Valley feel important and comfortable. I have shared your comments with our staff as a way to improve for future guests. We hope that you may give us the opportunity to host you again in the near future. Thank you

2/10 很糟糕

trish

不喜歡:整潔度和員工素質
Did not get the room i paid for. Tried changing rooms still not happy.
於 2023 年 10 月住了 3 晚
AGM Ludeen 於 2023年10月17日回覆
Trish,Thank you for staying with us. I'm sorry to hear that your experience with getting the right room you wanted did not go well. We'd love to know more about how we could have better accommodated you during your stay. Again, thank you so much for your feedback and we hope that you give us another opportunity to host you again in the future.

8/10 不錯哦

Tim,mesa

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and updated, area is nice
於 2023 年 10 月住了 1 晚
AGM Ludeen 於 2023年10月9日回覆
Thank you so much for your feedback and for choosing to stay with us. We are so happy to hear that your experience went well. We hope to welcome you back again in the near future!

10/10 有夠讚

Jodie

於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年10月9日回覆
On behalf of the entire hotel team, I want to thank you for sharing your experience regarding your recent stay at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 有夠讚

Aaron

喜歡:員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年10月3日回覆
Thank you so much for staying with us! We are so happy to hear you've enjoyed your experience with us. We hope to welcome back again in the future!

10/10 有夠讚

Carol,Spanish Fort

於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年10月19日回覆
Thank you so much for staying with us! We're so happy that you had a great experience! We hope that you come back to visit us again soon!

8/10 不錯哦

Anthony

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年9月27日回覆
Thank you so much for staying with us! We appreciate your feedback and hope that you come back to visit us again soon!

10/10 有夠讚

Suzy,Hoover

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel in an office park area, with lots of shopping in the area. My only complaint is that the linens didn’t smell fresh, but we were there only one night.
於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年9月27日回覆
Thank you so much for staying with us! We are so glad to hear that your experience went well. Thank you for letting us know about the freshness of our linens. I have shared your feedback with the appropriate department and we will do our best to make sure that this is well taken care of for future guests. We hope to welcome you back again in the future.

10/10 有夠讚

Michael E

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
AGM Ludeen 於 2023年9月29日回覆
On behalf of the entire hotel team, I want to thank you for sharing your experience regarding your recent stay at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 不錯哦

Letishia

喜歡:整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
AGM Ludeen 於 2023年9月29日回覆
On behalf of the entire hotel team, I want to thank you for sharing your experience regarding your recent stay at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 有夠讚

Emilio

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, the hotel was very clean. Definitely would stay here again
於 2023 年 9 月住了 2 晚
AGM 於 2023年9月13日回覆
Thank you for the review. We hope to welcome you back soon.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful staff, clean room, comfortable beds, great location!
於 2023 年 9 月住了 1 晚
AGM 於 2023年9月13日回覆
Thank you for sharing your feedback. We are happy to hear you found our staff wonderful, room clean and your bed comfortable. Please come back and visit us again soon.

6/10 一般般

Jonathan

不喜歡:設施服務
Very simple. It was ok
於 2023 年 9 月住了 2 晚
AGM 於 2023年9月13日回覆
Thank you for the review.

10/10 有夠讚

Kylene

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
AGM 於 2023年9月13日回覆
Thank you for the feedback

8/10 不錯哦

Ben

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good quality. In room amenities (dishes, stove, dishwasher, full fridge) were very useful!
於 2023 年 9 月住了 1 晚
AGM 於 2023年9月13日回覆
Thank you for sharing your experience regarding your recent stay with us. We are happy you enjoyed your time here at our property. We strive to provide gracious, caring and engaging service and hope to welcome you back in the near future.

10/10 有夠讚

Phil

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was one of the better properties ive stayed at!!
於 2023 年 9 月住了 1 晚
AGM 於 2023年9月13日回覆
Thank you so much for the feedback! We are happy you enjoyed your stay. Please come back to see us again, we'd love to see you.

10/10 有夠讚

Marcia

喜歡:員工素質和住宿環境和硬體
The carpet in the room had several stains
於 2023 年 8 月住了 1 晚
AGM 於 2023年8月29日回覆
Thank you for the review. We will take your feedback regarding the carpet stains in the room under consideration as we continue to improve our service and overall guest experience.

10/10 有夠讚

Jeffrey

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Moving to South Carolina
All your staff was so helpful and very friendly
於 2023 年 8 月住了 1 晚
AGM 於 2023年8月21日回覆
Thank you for the review. We are happy to hear you found our staff helpful and friendly. We hope to see you again soon!

10/10 有夠讚

Isaac

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
AGM 於 2023年8月21日回覆
Thank you for the review! We appreciate your feedback.

10/10 有夠讚

Tiffiny

於 2023 年 8 月住了 1 晚
AGM 於 2023年9月3日回覆
Thank you for the review. We appreciate your feedback and hope to welcome you back in the near future.

10/10 有夠讚

Weibo

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place is great. If we visit Salt Lake City again, we will stay here again.
於 2023 年 8 月住了 2 晚
AGM 於 2023年8月13日回覆
Thank you for the review. We hope to see you again in the near future.

10/10 有夠讚

bridget

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
AGM 於 2023年8月13日回覆
Thank you for taking time to share your review. We appreciate the feedback and hope to welcome you back in the near future.

10/10 有夠讚

Rakesh

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent and friendly staff
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月25日回覆
Thank you for taking a moment to share your experience regarding your recent stay with us at Towneplace Suites by Marriott Salt Lake/ West Valley City. We are happy to hear you found our staff friendly and your stay excellent. We hope to welcome you back in the near future.

8/10 不錯哦

LISA

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
AGM 於 2023年6月29日回覆
Thank you for the review! We appreciate the feedback.