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CitySuites 2 Aparthotel 的評分

5 out of 5
CitySuites 2 Aparthotel
New Kings Head Yard, Salford, England

評論

9.4

好極了

10 分，有夠讚；264 則評論中有 194 則" "
8 分，不錯哦；264 則評論中有 46 則" "
6 分，一般般；264 則評論中有 18 則" "
4 分，不太好；264 則評論中有 3 則" "
2 分，很糟糕；264 則評論中有 3 則" "

9.8/10

整潔度

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Hsiao Hui

喜歡：整潔度和客房舒適度
Very comfortable and convenient good hotel
The transportation is very convenient, and the surrounding environment is very good. Whether it is shopping, eating, or even going to any scenic spot, it is very fast. There is a supermarket opposite the accommodation, and there is also a hotel's exclusive coffee shop and restaurant downstairs! The accommodation room is also very large and comfortable. There are also windows that can be opened and closed. The air is very circulated. The water in the bathroom is also very large. All kinds of equipment are very complete. If you come to Manchester, you will definitely stay here again! Hotel staff are also very kind, really great~
於 2023 年 8 月住了 8 晚
CitySuites Reception Team 於 2023年9月2日回覆
Good evening, thank you for your kind words and for rating CitySuites 10 out of 10! We look forward to welcoming you back in the future.

6/10 一般般

YUEN YING STELLA

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
No cleaning services for our 8-night stay, only changed the towels one time, need to call for the additional coffee, tea and toilet rolls.
CitySuites Reception Team 於 2022年12月19日回覆
Thank you for taking the time to share your experience at CitySuites. We're sorry to hear that we didn't meet your expectations on this occasion. I have passed your feedback onto the team.

10/10 有夠讚

Finley

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Would recommend booking the breakfast was banging 👍 and the pool was class would 100 percent stay again
於 2024 年 5 月住了 2 晚

10/10 有夠讚

ricki

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location, great property
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Janet

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Would definitely recomend
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Vina

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Loved the apartment. Really clean and lots of space. Pool area was clean and not busy. The breakfast set up needs looking at - having a buffet style would help with congestion and time to receive food. But can't fault the staff. All really friendly and helpful.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jannah

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great hotel, clean modern rooms and nice breakfast included. Pool area was lovely and relaxing.
於 2024 年 4 月住了 2 晚

6/10 一般般

ian

商務旅客
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
Cold shower, requested quiet room, placed by lift on a lower floor. Noisy outside. QR code booking service for breakfast not working. Front desk not proactive!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

orlando

喜歡：整潔度、設施服務和住宿環境和硬體
I enjoyed my stay. Dillon the front desk clerk was super helpful.
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Pat

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Fabulous Everything was perfect Would always use your hotels
於 2024 年 3 月住了 2 晚

10/10 有夠讚

William

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Great gym facilities and good value
於 2024 年 3 月住了 1 晚

10/10 有夠讚

David，Winter Garden

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Property was in a good area, walkable to malls and shops. The apartment was comfortable and very clean! Thanks for the hospitality!
於 2024 年 3 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：整潔度和客房舒適度
Poor
Room had strange smell. Hairs in the bed. They wouldn't change my room.
於 2024 年 2 月住了 1 晚

6/10 一般般

Aisha

家庭旅遊
喜歡：整潔度和住宿環境和硬體
The apartment is advertised as having an entertainment package in the rooms, with Netflix etc, I was travelling for leisure so movie nights were a must, we got to the apartment and found out there was an ongoing issue with the internet on the televisions. I feel like if it's a long standing issue it should be noted somewhere.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Trijntje

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We loved the pool, the size of the rooms and the kitchen, which made us feel at home! Very friendly staff, friendly service!
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度和客房舒適度
Would absolutely stay again. Only 1 negative.
We loved our stay here. The only real negative we found was the smart TV wasn’t smart accessible because they block everything. It wasn’t life altering, but when we were settling down at night, we would think about watching a movie together and we couldn’t because we couldn’t connect to the TV. But there are ports that you can plug into (hdmi) if you remember to bring a device to cast to. Perfect location in the center of Manchester. Very walkable, whether it’s to the mall, to get food or go explore the city. Very spacious. Booked the two bedroom suite. The kitchen had everything you could need for basic cooking. They let you know when you check in that they will give you more towels and clean throughout your stay but for an additional fee. Unless you’re staying more than seven(?) days. So make sure you hang your towels up and stay tidy. There’s also a washer/dryer (which we used). Sainsbury was directly across the street, so it was very convenient to run over if we needed anything and an Aldi in the mall which is within walking distance.
於 2024 年 2 月住了 3 晚

6/10 一般般

Heidi

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything would of been perfect except the hotel took money for a city tax at 2:30 in the morning but didn’t advise us that we had to pay this on check in I had to ask why they took this. They also took £100 security deposit which is fine but it takes 5-10 days to get this back which I think is a long time to hold funds. The main thing that let the stay down was we went for breakfast and had to sit outside as they said there were no tables but there were loads of empty tables. We ordered our breakfast at 9:30 all for the same breakfast nothing complicated. We were still waiting for our breakfast at 10:30. We asked at around 10 am and they said it wouldn’t be long . We had to leave due to living in a different city so we asked again at 10:30 to be told it would be atleast another 15 minutes but we had to leave for our 2.5 hour drive so we had to cancel the breakfast and went without and this was a big let down and a waste of our time. The room was lovely and location great but attention to detail and customer service in these areas did let it down for us unfortunately
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Kal

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Naseem

家庭旅遊
喜歡：整潔度和客房舒適度
Terrible receptionist on the 12th Feb 2024
My stay here was great as always however when we arrived on the 12th Feb with my family, we all experienced a very miserable receptionist who was not very pleasant. It doesn’t hurt to smile and make your guests feel welcome. I would suggest further training on customer service. Such a a shame as the hotel and facilities are excellent.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Shelly

家庭旅遊
喜歡：整潔度和客房舒適度
Really loved everything about it! The location was amazing too. If I had to say a very tiny negative it would be that the beds are a little hard.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Beautiful accommodation x
Apartment was beautiful couldn’t fault it, breakfast was included however we were not aware this had to be booked with the restaurant and the only available times when we checked in were 7am and 7.30am, not ideal for a Sunday morning!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Hailie

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Chris

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Roberta

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We loved our stay at the City Suites Two, the reception staff was great, our apartment was clean, well-equipped and pleasant and we would definitely recommend this place. However, we had a dreadful experience for breakfast and when leaving the property. Breakfast: we were left waiting by the ebtrance with dew other couples for over 20 minutes. Staff were passing in front of us, without even acknowledging us. This was despite a number of tables being available and in all honesty, I've never experienced anything similar. When I eventually asked if this was normal, a very rude waiter didn’t even apologise. The breakfast was ok: I ordered a full English vegan breakfast which came with with sausages made with potatoes and peas. This again was disappointing as nowadays you would expect protein based sausages rather than a carbs based ones! The other issue we had was with the parking. We paid at the reception for the overnight parking and we were told that someone would've been at the barrier to let us go out. The car park is conveniently located just outside the premises but when we arrived at the barrier, therevwss nobody waiting for us. As we had no reception in the car park, my husband had to go outside to ring the reception. It took 3 attempts for someone to answer and then eventually for someone to come to let us out. The guy that came out again didn’t even acknowledged the fact that at this point we have been waiting for over 20 minutes. No apologies were given too.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sung Hwan

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Mikaela

喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Sue

Great apartment
Lovely apartment, and great facilities. Shower tray was little slippy so maybe a bath mat could be useful. Also no instruction booklets for any of the appliances which I think would have been good to have. However, we had lovely couple days and can highly recommend and also highly recommend the breakfast.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kamran

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
One of the best hotels i have stayed in.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Justin

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Kenyatta

於 2023 年 12 月住了 6 晚

10/10 有夠讚

Lisa

於 2023 年 12 月住了 1 晚

10/10 有夠讚

roisin

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Mathias

團體旅遊
喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Julie

喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Mike

於 2023 年 11 月住了 1 晚

10/10 有夠讚

paul

喜歡：整潔度、設施服務和住宿環境和硬體
Great place loved it
於 2023 年 11 月住了 1 晚
CitySuites Reception Team 於 2023年12月1日回覆
Hi Paul, Thank you for rating us 5 out of 5! We look forward to welcoming you back soon.

10/10 有夠讚

John

喜歡：整潔度、設施服務和住宿環境和硬體
Good value
於 2023 年 11 月住了 1 晚
Nivi 於 2023年11月27日回覆
Thank you for the lovely feedback regarding your recent stay with us! We hope to welcome you back to CitySuites soon. Kind regards, The CitySuites Team

10/10 有夠讚

Richard

商務旅客
喜歡：整潔度和客房舒適度
Excellent business stay
Really well looked after apart hotel. Good gym. Decent space. Good appliances. Working area in apartment could be better but very good. Helpful staff.
於 2023 年 11 月住了 5 晚
Nivi 於 2023年11月14日回覆
Thank you for the lovely feedback regarding your recent stay with us!We hope to welcome you back to CitySuites soon.Kind regards, The CitySuites Team

6/10 一般般

Samira

情侶出遊
喜歡：整潔度和設施服務
The apartment was lovely and clean. The bed however was very uncomfortable I didn’t sleep well at all which is unfortunate because I would of loved to come back if it wasn’t for the bed. Also the steam room was not working even after one of the staff members said he had turned it on.
於 2023 年 11 月住了 1 晚
CitySuites Reception Team 於 2023年12月1日回覆
Good morning.Thank you for your honest feedback, we will make sure this is passed onto the relevant teams.

10/10 有夠讚

Sigurrós

於 2023 年 10 月住了 4 晚
CitySuites Reception Team 於 2023年10月31日回覆
Thank you for rating us 10 out of 10! We look forward to welcoming you back.

6/10 一般般

Paul

於 2023 年 10 月住了 2 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We hope to welcome you back to CitySuites soon.Kind regards, The CitySuites Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
Good stay friendly staff
Good stay friendly staff
於 2023 年 10 月住了 1 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We are glad to hear that our team were so attentive during your stay and hope to see you again soon. Kind regards, The CitySuites Team

10/10 有夠讚

rachel

喜歡：整潔度和客房舒適度
The hotel itself is absolutely stunnning. The beds are so comfortable too. Breakfast waa like eating in a restaurant. The food wasnt quick but ir was fresh and delicious.
於 2023 年 10 月住了 1 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We are glad to hear that you enjoyed room, breakfast and hope to see you again soon. Kind regards, The CitySuites Team

10/10 有夠讚

Patricia

喜歡：整潔度和客房舒適度
Great hotel, great stay
Had a great stay in city suites2. What a great hotel . We had a studio room and it had everything you would need for your stay . Breakfast was very tasty . Swimming pool was fab and most importantly the staff were excellent , very friendly and nothing was a bother to them . The hotel is in a great location within walking distance of vi toria train station, ao arena where we were atttending a concert, arndale shopping centre and lots of restaurants etc. We will devinitely stay here again.
於 2023 年 10 月住了 2 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We are glad to hear that you enjoyed the room, breakfast, pool, location and glad to hear that our team were so attentive during your stay and hope to see you again soon. Kind regards, The CitySuites Team

10/10 有夠讚

Joanne

團體旅遊
喜歡：整潔度和客房舒適度
Amazing pool & Breakfast!
Such good value for money.
於 2023 年 10 月住了 1 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We are glad to hear that you enjoyed pool and breakfast and hope to see you again soon. Kind regards, The CitySuites Team

10/10 有夠讚

Nina

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Wunderschöne Unterkunft mit perfekter Lage. Zentral gelegen und alles auf kurzem Weg erreichbar. Tolles Frühstück, sehr freundlicher Service. Tolle Apartments und sehr sauber
於 2023 年 9 月住了 3 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We are glad to hear that our team were so attentive during your stay and hope to see you again soon. Kind regards, The CitySuites Team

6/10 一般般

Georgina

喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We hope to welcome you back to CitySuites soon.Kind regards,The CitySuites Team

10/10 有夠讚

Laura

團體旅遊
喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
Nivi 於 2023年10月31日回覆
Thank you for the lovely feedback regarding your recent stay with us! We hope to welcome you back to CitySuites soon. Kind regards,The CitySuites Team

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和客房舒適度
Great apartment, not so great check in
Great apartment, not so great check in process. You have to take the payment card and you need ID. They hold a deposit payment on your card and it was a different amount for different guests. The sign at the entrance (there are two) wasn't clear that it was CitySuites Two. The sign just said CitySuites. Inside the apartment is everything you would need. Toiletries, hairdryer, iron, ironing board, fridge, dishwasher, coffee machine, cups, glasses, cutlery etc.
於 2023 年 9 月住了 1 晚
Ns 於 2023年10月4日回覆
Good afternoon, I'm sorry you had a confusing and unclear check-in procedure, however we have to check your ID and your bank card on your arrival to open your check-in. in addition, we have different ammount of deposit in according of the room type. hoping all these information have been useful for you and hoping to see you very soon.