A mountain escape where skiers glide straight from slopes to luxury: seven restaurants serve local flavors while the indoor pool awaits after a day in the snow
Hotel Alpine Palace welcomes winter enthusiasts with ski-in/ski-out access for downhill and cross-country adventures. Guests start their day with a complimentary breakfast before hitting the slopes, then unwind in the indoor pool or explore the seven on-site dining options.
Located in Saalbach-Hinterglemm, Hotel Alpine Palace is in the mountains. Vogtturm City Museum and Kaprun Castle are local landmarks, and some of the area's activities can be experienced at Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Reiterkogel Cable Car. Traveling with kids? Consider Sport Hagleitner, or check out an event or a game at Hochfilzen Biathlon Stadium. Enjoy the area's slopes with ski lifts and a ski area, and don't miss out on the snowshoeing and sledding. Visit our Saalbach-Hinterglemm travel guide
Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a Thai massage, a facial, or aromatherapy at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, archery, and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
Other perks at this hotel include:
2 outdoor pools and an indoor pool, along with sun loungers
Limo/town car service, an indoor tennis court, and valet parking (surcharge)
An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
Babysitting (surcharge), a computer station, and wedding services
Room features
All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.
Extra conveniences in all rooms include:
Children's slippers and childcare services
Bidets, tubs or showers, and free toiletries
Wardrobes/closets, balconies, and separate sitting areas
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Valet parking on site (EUR 27 per day)
Food and drink
Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
7 restaurants
A bar/lounge
Restaurants on site
Arte Vinum
Bürgerstube
Rauchkuchl
Red Oyster
Skimuseum
Things to do
2 outdoor pools
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Cross-country skiing
Downhill skiing
Fitness classes
Free children's club
Full-service spa
Gym
Helicopter/airplane tours
Hot tub
Indoor pool
Indoor pool (guest access)
Indoor tennis court
Library
Mini golf
Outdoor pool (guest access)
Outdoor tennis court
Playground
Sauna
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Ski-in/ski-out access
Snowboarding
Steam room
Family friendly
2 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Mini golf
Playground
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference center (5,059 square feet of space)
Meeting rooms
Outdoors
Barbecue grill
In the mountains
Pool loungers
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
More
1 building
5 floors
Banquet hall
Built in 2008
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Bidet
Children's slippers
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
Pay movies
TV
Food and drink
24-hour room service
Free bottled water
Minibar
More
Desk
Heating
Individual decor
Individual furnishings
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from March 22 2026 to December 1 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 65 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
Valet parking fee: EUR 27 per day
Pet fee: EUR 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Rollaway bed fee: EUR 65 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 50618-000169-2020
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
Property is also known as
Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm
Frequently asked questions
Does Hotel Alpine Palace have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
How much does it cost to stay at Hotel Alpine Palace?
As of 2026/3/12, prices found for a 1-night stay for 2 adults at Hotel Alpine Palace on 2026/3/14 start from NT$21,388, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Alpine Palace pet-friendly?
Yes, Hotel Alpine Palace allows dogs (limit 1 total). There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.
How much is parking?
Valet parking is available for EUR 27 per day.
What time is check-in at Hotel Alpine Palace?
Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Alpine Palace?
Check-out is at 11 AM. Late check-out is available for a fee.
Does Hotel Alpine Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.
Where is Hotel Alpine Palace located?
Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Reiterkogel Cable Car, Bergfried Ski Lift, and Unterschwarzach Ski Lift. Pinzgauer Saalachtal and Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn are just steps away.
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Reviews
Hotel Alpine Palace Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink!
Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt.
Fine store værelser, hvor man kun mangler aircondition.
Fint pool- og saunaområde, både udendørs og indendørs.
Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere.
Super smukt område, der er velegnet til vandring og mountainbiking.
Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Andreas
Stayed 3 nights in Sep 2020
4/10 Poor
Otto
2020/3/7
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them.
Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out.
This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Verified traveler
6/10 Okay
Verified traveler
2016/11/2
Liked: Cleanliness, staff & service, room comfort
Keine 5 sterne
Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.
Their is no word to describe the this place
It is out of this world
The nature is absolutely awesome
The air is fresh
Food,location,staff more than excellent