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Reviews of Sapa Mountain City Hotel

2.5 out of 5
Sapa Mountain City Hotel
51A Muong Hoa Street, Sa Pa, Lao Cai

Reviews

6.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very noisy and had a damp smell. They give you a key so you can lock your room but they still went into my room and went through my stuff and stole my money so I don't recommend this place to anyone unless you want your stuff stolen.
Stayed 5 nights in Jul 2018

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to be desperate to stay here
Luckily we only booked for one night here. We booked and paid for a room with a mountain view but when we arrived we were given a room with NO window, which was damp and smelly. When we complained to the manager he said it was not his problem and refused to move us. He was rude and dismissive. Because it was so late we had no choice but to stay. We even found a cockroach in the room. The bed was hard and there was no breakfast provided. There were two cats tied up in the lobby which cried most of the night. On the positive side there was hot water. I would only stay here if you are desperate and there is nowhere else.

6/10 Okay

Annette, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great views
The hotel is run by the family. The views are spectacular. Front rooms are noisy. We had to move to the back room after having paid extra for the view. Bed was hard as a board. Rooms are spacious. The son was friendly but didn't speak English.The father was the only one who spoke English.

8/10 Good

TAKASHI

Traveled with family
Liked: Staff & service, amenities
マネージャーは良い人です。ただ、写真にあるようなマウンテンビューの部屋ではなかったので残念でした。その代わりに、このホテルでバイクを借りることができました。料金はそんなに高くなかったです。今回の旅ではたくさんの思い出ができましたが、サパの町をバイクで走り回ることは最高でした！
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service
Reset runt på mc

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel with good rooms
Clean room, good beds (with warming system!!). Owner is polite. For the bottle water you need to pay. A bit far from the center.

8/10 Good

Pooh, VN

Liked: Cleanliness, property conditions & facilities, room comfort
Ks hơi xa trung tâm nhưng khá tốt
Ks mới, sạch sẽ, tiện nghi, có trang bị thiết bị làm ấm giường ngủ nên ko sợ khó ngủ vì lạnh. Mất khoảng 10-15' đi bộ ra trung tâm.