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"Everything was excellent!"

"Excellent customer service although the big back pool was dirty with bugs. Great breakfast worth every penny will you until dinner"

"No issues whilst staying here, rooms were clean and toiletries provided. Given we were in a family room, 4 cups and glasses should have been provided rather than just the 2. Bottles of water provided too."

"Overall, a great place to stay and definitely recommended for families and travelers looking for comfort and good service. This property offers a peaceful and comfortable stay. Rooms are spacious, neat, and well organized. The staff is very cooperative and always ready to help. The pool area is a great highlight and very hygienic. One of the best parts of this property is the big, well-kept swimming pool."

"A"

"Good location, big room. Large pools"

"Basic amenities but good for an overnight stay. Excellent staff. Breakfast is not included and is basic of juice. toast, jam and butter at cost."

"Fantastic large resort that offers variety and a sense of freedom. Easy to relax there, great place to do a lot or very little."

"I recently stayed at Sugar Marina Resort - Lagoon - Villas, Naiyang Beach and overall I had a really great experience.From the moment I arrived, the staff were welcoming and attentive. An employee immediately helped bring my luggage into the reception area, and check-in was smooth and easy. I was also offered a welcome drink, which was a really nice touch after traveling.The lobby itself was very clean, aesthetic, and relaxing. Once I got to the room, I was honestly impressed — it was beautiful, spacious, and very clean. The hotel overall had a calm and peaceful atmosphere, and I appreciated that it never felt overcrowded or noisy.One thing that made the stay even more special was that I mentioned I was celebrating my birthday, and the staff surprised me with a cake and sang Happy Birthday for me, which was such a thoughtful and memorable gesture. A special thank you to Aom, Pin, Reena, and Nie for their kindness and hospitality throughout my stay.The hotel restaurant was also very good, and the restaurant staff were always kind, patient, and welcoming throughout my stay. It really added to the overall relaxing experience. The staff overall were friendly and helpful, and the property itself was very well maintained. The only small improvement I would suggest is adding a full-length mirror in the rooms, as there was only a mirror in the bathroom. Another thing to keep in mind is that the hotel is located closer to the airport and farther from the main activity areas such as "