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"We loved to stay at this hotel despite other bad reviews. Only big problem the heat. The hotel is not ready when it comes to hot days. There where conditioners but didn't really worked and the rooms where very hot at night and during the day. But breakfast was excellent and so the rest of our stay"

"We stayed here one night before leaving for a cruise. The restaurant wait staff were exceptional! The bartender took our order, served our food and cleaned up. While we waited for our food to be cooked, he switched out table center pieces in the restaurant and all with a smile on his face! The food was also tasty! Easy access to ride shares. Highly recommend. "

"Very helpful staff. Really polite. Great location for fun fair and sea front walls. Great breakfast offerings but don't leave it too late, as they don't seem to re fill it after half 9 and drinks and pastries tend to have run out. Just get there earlier. Nice pool for an hour now and then, towels provided."

"LOVE this property!! Short distance to cruise port….you can even walk it should you care to do so! The staff and amenities for the value are outstanding!!!"

"the bed was big and comfy, the shower had lots of room and the food served at pub & grill was delicious. my partner said the chips and burger he got was one of the best he has ever had and i really enjoyed my pizza! "

"Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!"

"Great stay. Clean rooms and helpful staff, the 3 course meal for £38 was very worthy. "

"Great location."

"Nice hotel quiet with easy parking. Very impressive and helpful staff"