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Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
13600 Highway 43, Russellville, AL

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 14 out of 65 reviews" "
Rating 4 - Poor. 9 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan, Russellville

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean and affordable
Stayed 1 night in May 2024
Response from Vinnie Patel on 2024/5/12
Thank you for choosing us and give us your most valuable feedback. we will do our best to provide best guest experience in area. We will see you on your next trip.

10/10 Excellent

Shelby

Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2024
Response from Vinnie Patel on 2024/5/12
Thank you for you most valuable response for us. we will keep trying our best to ensure you that we will provide best guest experience to our most valuable guest.

4/10 Poor

Willard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vinnie Patel on 2024/1/31
Thank you for your reply on your recent stay. we would like to take your opinion and keep improving our best services.

6/10 Okay

Lori

Stayed 2 nights in Jan 2024
Response from Vinnie Patel on 2024/1/31
Thank you for review on your recent stay with us. we will keep working hard and provide best guest services in area.

10/10 Excellent

House

Stayed 1 night in Jan 2024
Response from Vinnie Patel on 2024/1/31
Thank you so much for taking time and give us your most valuable opinion regarding our guest services. Our team always working hard to provide best guest experience when they are at our hotel.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Dec 2023

8/10 Good

Cynthia Scruggs

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good.
Surprisingly clean and quiet. I just wish I would have had some WD40 for the super squeaky door.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was quite hard but room was very clean
Stayed 1 night in Oct 2023
Response from Viinnie Patel on 2023/11/12
Thank you for taking time and give us your feedback.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Christina, Rancho Santa Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, clean room, quiet and safe area - a great choice!
Stayed 1 night in Jul 2023
Response from V Patel on 2023/7/27
Thank you so much for taking time and give us your most important feedback. we will keep working hard to provide better and better guest services in area. We will see you on your next trip.

6/10 Okay

Sabrina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Mar 2023
Response from Vinnie Patel on 2023/4/5
Thank you for feedback and we are working so hard to provide best guest experience in area.

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Vinnie Patel on 2023/4/5
Thank you for taking time and give us your most important feedback. we appreciate that you like our newly renovated room with best services in area. and we will try our best to improve our service for our guest.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no Great nights ever.
the staff was wonderful, our beds were so soft and firm I didnt want to leave. I would definitely would stay again. My sister too!!! Brenda Poupard & Alice Geigan
Stayed 2 nights in Jan 2023
Response from Vinnie Patel on 2023/2/20
Thank you so much for your time and effort for writing this review for us. We are so glade that we make our guest 100% satisfied when they choose us. we still work hard and keep providing best guest experience in town. thank you again.

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy, metal bed frame that I kicked every time I approached the bed. Iffy water temp - vacillated between ice cold and scalding. Comfortable bed but not enough pillows. Ok for price.
Stayed 1 night in Jan 2023
Response from Vinnie Patel on 2023/2/20
Thank you so much for taking time and give us feedback. and thank you so much for let us know that our new metal bed base is making noise when you hit. we are so sorry but we will try to take action and resolved this so it dont happen again with our next guest. if you requested extra pillow we will provide it to any guest.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE SHOULD BE SHUT DOWN!!!!!!
1.) They are NOT pet friendly as listed on hotel.com. I had to pay $100 cash to the front desk to get room and it just went in his pocket. 2.) Stairs were narrow and steep 3.) Door to room had been kicked in and only had the keycard lock. No deadbolt etc. 4.) Curtain had a raw hem and was nasty and stained. 5.) Non-smoking room was covered in burn marks and came with an ashtray. 6.) Walls had holes and were stained. 7.) Outlets were loose and looked dangerous. 8.) Food left in fridge and microwave. 9.) Two half rolls of toilet paper. 10.) Shower had been painted and was peeling. 11.) One threadbare towel. 12.) Bedspread had holes and stains. I was too scared to look under it. 13.) Old pool halfway filled in with no barriers around the construction. In the end I cannot NOT recommend this place anymore strongly! I’m surprised it’s still open considering I’m sure they have to pass some sort of inspection every now and then. Maybe my $100 cash went towards paying someone off?
Stayed 1 night in Nov 2022
Response from Vinnie on 2023/1/29
thank for staying with us but it's not our hotel picture at all and i think by mistake you post review for wrong hotel. can you please confirm and correct.

6/10 Okay

Iris

Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like the beds, foundation made noise and mattress slid around. Nothing in room to show location of ice machines, local numbers to call, nothing. Coffee pack was very old. No breakfast provided as stated. People were friendly though.
Stayed 1 night in Oct 2022
Response from Vinnie P on 2022/11/6
Thank you for taking time and giving us your feedback. we are so sorry for your inconvenience for mattress slid around. we will investigate and fix it to make it better for our next valuable guest. we do have instructions on phone how to dial local call but we will make sure thing been take care of it properly.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area and local shopping.
Stayed 4 nights in Aug 2022
Response from Vinnie Patel on 2022/9/3
Thank you for taking time and give us your most important feedback. Positive feedback gives us more strength to work more and more harder to improve our best guest experience.

8/10 Good

AMANDA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good for a quick stay
The front desk workers were very kind and helpful. Our room was non-smoking but smelled like smoke trying to be covered up with something. The room was clean overall except for some stains on the sheets that looked dirty. They were light but it was definitely a little off putting. The pool was completely closed down but I believe they are in the process of remodeling possibly.
Stayed 1 night in Jul 2022
Response from Vinnie patel on 2022/7/26
Thank you for taking time and give us your feedback. we are glade that you like our room and services and we will keep trying hard to provide more better services to our most valuble guest. and so sorry for little spotted on you sheets that you find but we will take seriously and make sure is not happen with next guest.

10/10 Excellent

Gricel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice and friendly but it would be nice if the rooms would be cool when you come in it took few hours to get the room to temperature… but it was a nice and clean place I recomend Thai place nice people
Stayed 1 night in Jul 2022
Response from Vinnie Patel on 2022/7/24
Thank you so much for taking time and give us your most important feedback for us. We really appreciate you like our best guest services in area. we are trying harder to improve more thing so our guest can enjoy like home away from home and so sorry for room temperature, but we did super busy, and we are trying our best to make sure everything is great.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find and get to. Checkin was speedy and efficient.
Stayed 1 night in Jul 2022
Response from Vinnie Patel on 2022/7/16
Thank you so much for taking time and give us your most important feedback. we do appreciate for FIVE STAR review. we do work hard to provide best guest service in Russellville, AL area. and we promised and committed to guest for best guest experience.

4/10 Poor

Sierra

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Stayed 1 night in Jun 2021
Response from Vinnie on 2021/7/10
Thank you for taking time and give us your most important feed back. as moment we are going to major renovation and we are going to try best hotel in area.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Vinnie on 2021/7/10
Thank you for taking time and give us your most important feed back and your feed back help to work more harder and provide best guest services in area.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in great need of a complete renovation! Beds were very uncomfortable, shower head was an antique (one thin stream of water and not adjustable), not enough towels, light coming through cracks around the door, no security bolt on door, check in was through a window because lobby was closed, just didn’t feel comfortable or safe! Will NEVER stay here again. This place was nice years ago, but is horrible now.
Stayed 2 nights in May 2021
Response from Vinnie on 2021/6/20
Thank you so much for taking time and give us most important feedback. and yes we are going 100% renovation of this property since its under new management. and we promised you is going to be best turn around in Russellville area. so we would like to request please give us one chance to serve our hospitality. Thank You

8/10 Good

Patricia

Business traveler
Liked: Staff & service
Hills
The shower head was broken snd could not be adjusted. Bathroom floor was not clean. They are in the process of renovating so maybe they will fix the problem. We only stayed one night so we did not complain.
Stayed 1 night in May 2021
Response from Vinnie on 2021/6/20
Thank you so much give us your most important feed back. since you notice that we are going to thru major renovation yes we promised that we are going to serve best hospitality services in area.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Are used to go to Greenwood all the time used to love staying there well here recently I bought online so I could get a room for tonight the total cost for it was $166 well when I got up there and tell them that I did it online and I wanted to know was I supposed to pay with my card up there or what was I supposed to do the lady charge me for one night $110 for two bed which I did not ask or ask for one bed they said that they could not do refunds the room that I had the covers were still dirty I could not get any calls through and I do not understand why that is just not what I was expecting out of Greenwood and I will not be going back there by any means.
Stayed 2 nights in Mar 2021
Response from Vinnie on 2021/4/10
thank you for taking time and give us your feed back. only thing i would to say we going thru big renovation and change of management so sorry for inconvenience.

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexperienced clerk, construction early in the morning. Parking lot was under repair yellow tape around a big hole in the middle of parking lot. Was only allowed to have two extra towels per night. Big incline up to single story rooms was afraid my car was going to get hit by someone coming up the big hill. The beds were like lying on the floor.
Stayed 1 night in Mar 2021

8/10 Good

Mark D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay @ Green Woods Inn
room was clean comfortable and spacious enough, totally satisfied with my stay and plan to do it again
Stayed 1 night in Feb 2021
Response from vinnie on 2021/2/12
thank you for taking time and give us your most valuable feed back. we are doing our best serve best services in area.

4/10 Poor

Verified traveler

Liked: Cleanliness
Was ok nice people
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE MAN AT THE FRONT WAS VERY NICE AND ATTENTIVE. THE HOTEL IS VERY OLD, THINGS WERE DANGEROUSLY FALLING OFF THE WALL IN BATHROOM. TUB HAD LOTS OF FLIES IN IT.
Stayed 1 night in Oct 2019

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
My opinion
We was put in handicapped room. We never complained we were trying to get to a family gathering. The frig had this annoying rumble noise we just cut it off. Clean room except bathroom light looked very dirty and was very dim. Will still stay there again for a cheaper one night stay
Stayed 1 night in Dec 2019

8/10 Good

Amanda

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

marjorie k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not like it was!
Had stayed at this location a few years back and was very happy. However, the place is showing its age and lack of cleaning/ maintenance.
Stayed 4 nights in May 2019

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
It was close to my sisters house. Fridge made noises most of the time.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Over priced for conditions
For the amount paid the hotel is really run down. The shower was horrible and the ceiling was falling off. The hotel is way over priced for the condition everything is in. Great spot in the middle of town tho.
Stayed 2 nights in Mar 2019

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that area was quiet n it is reasonably priced to stay. Only thing i didnt like is their cable in some of their rooms keep going out. The office had cable but my room didnt. Overall it is a nice hotel
Stayed 2 nights in Nov 2018

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Paula, fort worth, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a week stay
needs more smoking rooms Breakfast bar was just muffins and cereal. The beds was very nice and comfortable.
Stayed 5 nights in Apr 2018
Response from Front desk manager on 2018/4/28
Hello, Out of 64 rooms, 30 are smoking rooms, Our entire first floor are smoking rooms, plus several upstairs. As for the continental breakfast area, we offer more than just cereal and muffins. Are breakfast consist of oatmeal, grits, butter, jelly, bread, pastries, bananas, apples, yogurt, coffee, and a juice machine filled with orange juice and apple juice. We are sorry that you were dissatisfied with a few things. I hope this cleared things up for you. We appreciate your business very much, and hope to see you again in the future. Make sure to speak with our front desk staff for any future questions or issues. Thank you.

8/10 Good

Tomas

Liked: Cleanliness, room comfort
No personality
The Hotel was nice and clean, staff at the front Desk, was OK kind of standoffish. Almost did not see much she wanted to be bothered to be at work. Overall it was good !!
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2017

4/10 Poor

Bob, Cleveland, OH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
convenient to major travel routes.
Toilet seat and lid were unacceptable - old, broken, stained and marred. Upon complaining to the desk clerk, we were offered and alternate room which was better. However, this motel is apparently older and has not been kept up. Drapes had holes in them and were not hung properly. The hair drier was cracked, dirty and had a build up of hair/lint in the nozzle - not something we would use. The floor was dirty in the corners behind furniture. There was a lack of electrical outlets in the room; one lamp did not work because there was no place to plug it in. There were no shelves or hooks in the shower room. This toilet did not have a lid so even that could not be used to keep towels and clothes off the floor. It seemed that every time we turned around we encountered another shortcoming. We would not stay here again.
Stayed 4 nights in Oct 2017