羅沙倫出租度假屋

「For the price I paid I can’t complain about my stay. The room was neat and well kept」

「Room had bed bugs, roaches, and smelled like smoke. We never stayed in the room left the same night. Never stayed. 」

「This property accepted same day bookings but then declined to allow access for 72hrs or two business days. They originally said access would be allowed after 2 hours and took our damage deposit. After we paid the damage deposit they declined to let us in until after our check out day so they could confirm funds that were sent arrived in their bank account even though it was credit card through Expedia. Since we couldn’t use the property we requested a refund and they declined. We never stepped...

「Property was booked and then cancelled within 4 hours of check in. Management company refused to take responsibility and blamed the 3rd party (Livly) they use. I was left in a very stressful and unfortunate situation due to their negligence and lack of professionalism, the woman I spoke to at the property management company stated she would call me back with other options, but never called. It’s really frustrating when you book a property in advance, are told you are confirmed and will receive...