Find Family Hotels in Rome, NY

"The location is great the rooms were nice and clean. Only things that need work is breakfast could be better and it’s the season for ants so we seen a few but no big deal we go camping but other guess don’t wanna deal with that"

"The rooms reeked of smoke when they were supposed to be nonsmoking. Requested first floor because of 85 year-old disabled lady and was told it couldn’t be changed. Lobby at check-in reeks of smoke- employees smoking right outside of where you enter the lobby. Trashy."

"Manager not there when I tried to check in at 11pm. He showed up fifteen minutes later. Was charged extra $100 stated it will be returned but hasn't yet. Room was freezing even though we turned the heater on. Never warmed up the room Bed was comfortable and managed to keep us warm. "

"Awesome place nice staff "

"Nice room "

"The room very clean. Also beds super comfy. The breakfast was good 👍 "

"Context: 1 bed, handicapt accessible, non-smoking room. Pros: Safe and clean parking lot. Very friendly and understanding staff. Adequate heating system. Comfortable and well kept furniture. Clean and tidy hotel rooms. Cons: Continental breakfast is lacking. Strange smell in small workout room. No fridge or microwave in room (One is available in a room adjacent to the hallway). Plaster on closet wall was chipped and broken exposing dry wall underneath."

"Was a great experience "

"Came for a competition weekend, first off paid a lot for a room in which I didn’t get the extra sofa coach I needed, getting into our room took forever with the cards would show green then we couldn’t get in several times. Ran out of wash cloths, had to use hand towels as wash cloths. Room was clean, bed was decent. "