Corner Spa Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Elizabeth Unique Hotel

5 out of 5
Elizabeth Unique Hotel
Via delle Colonnette 35, Rome

Reviews

9.6

Exceptional

Rating 10 - Excellent. 172 out of 199 reviews" "
Rating 8 - Good. 19 out of 199 reviews" "
Rating 6 - Okay. 4 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 1 out of 199 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nakhlé

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ElizaBEST!
From upon arrival, everyone was incredibly gracious and lovely! We arrived on a morning flight and they were able to accommodate an early check-in, which was such a treat! Alex was a gem! The room was the perfect size for a three night stay to celebrate a milestone birthday. They booked a reservation for us at a speak easy, which was a nice amenity! Can’t wait to return!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ibtihal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by far the best hotel stay we ever had, with outstanding customer service.
Stayed 5 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled to lots of European countries, and stayed at many hotels from 2 star to 5, I’ve seen nice treatment and horrible treatment before. This has to be the nicest staff I have ever encountered. The location is perfect, is walkable to many main attractions, has lots of restaurants and shops near by. The property itself is very clean, warm, and cozy. Would love to come back again one day.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful hotel!!! Cannot recommend highly enough. Great location, beautiful rooms, pleasant and helpful service and great food.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet facility, nice staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Alicia

Liked: Amenities
Service was excellent
Stayed 4 nights in Nov 2023

10/10 Excellent

erin

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was great, especially Elena!!
Stayed 1 night in Sep 2023

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Especially Francesco for all his help with transportation from cruise line and also Marta for her help in getting tickets for entry into sites. Would definitely stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left the hotel and my husband and I are already talking about our next stay there. What we loved about this beautiful boutique hotel- The location is in walking distance to many of the sites, shopping and restaurants. Definitely include the breakfast with your stay. The food was exceptional. The rooms had all the newest technology and still felt warm and inviting. They had toiletry bags for woman and men, coffee and tea machine, hair dryer, laundry service, room service and concierge services. Customer service was exceptional and above our expectations.
Stayed 2 nights in Aug 2023

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent 5 star boutique hotel, lovely, well appointed room, luxury bathrooms, very friendly and professional staff. Breakfast is a must, great choice of high quality freshly prepared food. Highly recommend a stay here. Great location too!
Stayed 3 nights in Jul 2023

8/10 Good

Pamela

Stayed 3 nights in Jul 2023

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average experience for an expensive hotel
The hotel itself has a great location and is quite lovely inside. But it does face one well traveled road and I would recommend requesting a room not facing that road. It is loud until very late into the next am. The first room I received had problems with its air and though I called down at least four times I was not moved to a new room- a downgraded room - until 11:30 PM. The next day when I spoke with the manager Claudia he was extremely unhelpful and insisted on blaming the problem on technology. Obviously it was a technological problem, but it was not my problem. That was an unfortunate interaction I did have a lovely front desk coordinator named Barbara, who was extremely helpful and caring and apologetic. The breakfast offered was quite light in its selection. Overall, the hotel is beautiful and a lovely location but my experience did not reflect the cost that I paid for the hotel. I must note though that Claudia did put a bottle of champagne in my room for my inconvenience of having to repack my room at 11:30 PM. Honestly, just a simple apology an acknowledgment for my discomfort was all that was necessary.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed property. Elegant appointments in the room. The staff was exceedingly professional, accommodating and gracious. The breakfast was second to none. Excellent location right in the heart of the Via del Curso. I highly recommend this hotel for your stay in Rome.
Stayed 2 nights in May 2023

10/10 Excellent

Jisoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful room and excellent staff. Loved the location and the feel of the hotel. Only downside was the sauna - the major selling point for me - it did not heat up even with over 2 hours of advance heating. Nevertheless the hotel was amazing but I really wish the sauna was an amenity we could have used.
Stayed 3 nights in May 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Hiroyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only a few minutes walk to Spanish Steps and the central shopping plaza the location is excellent.
Stayed 3 nights in May 2023

10/10 Excellent

Susan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience! We highly recommend it. The room and the whole hotel was very clean and well decorated and the location was excellent. Staff was helpful and very friendly. Also the breakfast was included and was very delicious.
Stayed 7 nights in Apr 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Rod

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very well run
Stayed 7 nights in Feb 2023

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were fantastic; property is well maintained and has very attractive features and art
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Bartlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Donald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanly hotel with great service in a nice area. Shopping and restaurants all around. Major attractions like the Colosseum, Trevi Fountain, Villa Borghese, Pantheon all within 25 mins of walking.

10/10 Excellent

Judson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience, we stayed here over Christmas- the staff is extraordinary, and the hotel rooms are beautiful. The food at the hotel was next level, we will definitely be back!

10/10 Excellent

Jorge

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very knowledgeable and helpful with respect to both our time in Rome and our onward journey.
Stayed 1 night in Nov 2022

10/10 Excellent

Mohd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights in the hotel and it was an excellent choice
Stayed 4 nights in Sep 2022

10/10 Excellent

Ricardo

Stayed 4 nights in Sep 2022

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe clean stylish Hotel with friendly staff. Beautiful Breakfast Terrace. Nice sized bathrooms.
Stayed 5 nights in Sep 2022

10/10 Excellent

William, Coto de Caza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Erin, new york

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing for the price
If you are used to 5 star accommodations, this will be disappointing. The staff is very pleasant, the decor is trendy, and the location is great. Unfortunately, the food is terrible, the beds are the worst beds I've ever slept in at a hotel, there is no gym and no actual spa. There aren't really any hangout areas that anyone would use, and the bathrooms are old and not renovated.
Stayed 4 nights in May 2022
Response from Elizabeth Unique Hotel Team on 2022/7/20
Dear Guest, We are very sorry to read that your experience at our property was not to your liking, every guest is important and we care about the stay would be the best for all of them. We thank you for your feedback and your comments will certainly help us to improve the service and the experience of our beloved guests. We also hope to welcome you back to our Elizabeth Unique Hotel to be able to positively surprise you in the future. Best regards, Elizabeth Unique Hotel Team

10/10 Excellent

Irene

Stayed 4 nights in May 2022

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top terrace for a relaxing drink after a day exploring Rome.
Stayed 5 nights in Apr 2022
Response from Valentina Marchi on 2022/7/20
Dear Mr Binks, We thank you for giving us a positive score. We are happy to read that you enjoyed your experience at the Elizabeth Unique Hotel and in particular, we are happy to know you experienced and enjoyed our rooftop terrace after all your adventures around Rome. We hope to welcome you again soon. Best regards, Valentina Marchi - Reservations Supervisor

10/10 Excellent

Gary

Stayed 2 nights in Apr 2022

10/10 Excellent

nashielli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the wonderful time, the staff is amazing!!
Stayed 8 nights in Mar 2022
Response from Valentina Marchi on 2022/7/20
Dear Ms. Nashielli, We thank you very much for your kind review. It's a pleasure for us to know that you enjoyed your stay at the Elizabeth Unique Hotel, and we are very glad to hear that the service you received from our staff was excellent. We hope to welcome you again soon. Best regards, Valentina Marchi - Reservations Supervisor

10/10 Excellent

MALEEHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little jewel in the centre of Rome and is walking distance to alot of amazing attractions. The interior is modern, and the finishing touches are exquisite. We stayed in a suite with 2 children in the main building which I highly recommend. The lady at the reception desk (Marta) is extremely friendly and makes you feel welcome immediately. She had wonderful tips to share with us which was much appreciated. Housekeeping also deserve a mention as they were excellent. Overall this hotel is a five star plus and I would love to go back and stay there again.
Stayed 4 nights in Feb 2022
Response from Valentina Marchi on 2022/7/20
Dear Mrs Faruqui, We thank you for your positive feedback and that you were pleased with the service provided to you by our staff. We have relayed your compliments to them. We are happy to read that you completely enjoyed your stay at Elizabeth Unique Hotel and we hope to welcome you again soon. Best regards, Valentina Marchi - Reservations Supervisor

10/10 Excellent

Eilat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to visit Rome for 7 days with 2 children.And What an incredible hotel! And what an amazing room. Clean an tidy with a great fireplace and sauna! Top class indeed. Above that, the hotel is located at the best place in Rome, 5-10 minutes from every location and literally on the main shopping street but quite, not noisy. And last but definitely not least it the hotel’s staff - each and every one was so generous and warm, they helped us in anyway possible and they are truly incredible.
Stayed 6 nights in Nov 2021
Response from Francesca on 2021/11/15
Dear Mrs. Eilat, Thank you for dedicating your time for such a warm feedback, our guests’ opinion is very important for us and helps us to improve every day. We are very happy that you and your family enjoyed our staff’s professionality, the cleanliness of our rooms and the strategic position of the Hotel. We look forward to welcoming you back for another memorable vacation Best regards

10/10 Excellent

Kelly, Newport Beach

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Everything was new and clean. Great restaurant recs. Air conditioning in our room needed work.
Stayed 1 night in Sep 2021
Response from Valentina Marchi on 2022/7/20
Dear Mr Curtis, We thank you very much for your review as we value all guest feedback. It's a pleasure for us to know that you enjoyed your stay at the Elizabeth Unique Hotel and the cleanliness and room standards met your expectations. We have taken into consideration of your comments regarding the air conditioning in your room and will make improvements. Thank you for dedicating your time to write a honest review and we hope to welcome you again soon. Best regards, Valentina Marchi - Reservations Supervisor

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Dolce Vita!
The hotel is beautifully appointed the room was luxurious with lovely extras and a lovely free mini bar. It was exceptionally clean with an evening turn down service. Service in the restaurant from Giovanni was top notch and the food was excellent and plentiful The staff are very attentive and nothing is too much trouble / they want you to have a great time and if they can help you achieve that they will. We were upgraded as it was a special birthday for my husband and a lunch was made on arrival which was delicious. When in Rome treat yourself and stay here
Stayed 4 nights in Sep 2020
Response from Elizabeth Unique Hotel Staff on 2020/9/24
Dear Susan, thank you very much for this amazing review and for recommending us. We are delighted to read that you have truly enjoyed your stay at The Elizabeth Unique Hotel. We look forward to welcome you back very soon. Best Regards

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, staff very welcoming and friendly.
Stayed 4 nights in Mar 2020
Response from Elizabeth on 2020/3/9
Dear Angus, we really apprecita your review. looking forward to having you back with us, All the best

10/10 Excellent

Andy, Orlando, FL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff as a whole was exceptionally friendly. Complimentary breakfast and minibar were nice perks. Only complaint, and it would be very minor, was we had to wait a few minutes for hot water during the peak times on a couple of occasions. Really wasn’t a big deal and we would stay here again.
Stayed 4 nights in Feb 2020
Response from Elizabeth on 2020/3/3
Dear Andy, thank you so much for your great review! We will look into the issue with hot water, which has never actually been reported, so thank you. All the best

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2020
Response from Elizabeth on 2020/2/4
Dear Guest, Thank you!

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable room.
Stayed 2 nights in Jan 2020
Response from Elizabeth on 2020/2/4
Thank you

10/10 Excellent

Vito-FORZAROMA-

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, personal was so nice we had BLASS. tHANK YOU SO MUCH FOR HOSPITALITY, definitely going back in near future.
Stayed 2 nights in Jan 2020
Response from Elizabeth on 2020/2/4
Thank you