The front desk staff was most helpful! The room was clean and quiet.
Very negative, not in your control-the elevators at the overhead crossing for the train do not work. I was unaware there were two B & B properties, one on each side of the tracks, and I chose the one that required crossing the tracks.
We had been in Italy for over a week, so we packed large suitcases. That was a chore getting them up and then down the stairs.