Roaches in the bathroom and on the door when we checked in. Told staff and no offer to change rooms or anything.
Kenneth
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Maria
2025 年 7 月 25 日
Elevator was out
Maria
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Maryjean
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I got to the property the elevator was not working and they had no rooms on the first floor that were wheel chair accessible. The receptionist at the desk Quanasia was amazing. She found me a room in the hotel next door. Explained my situation. Got the room for me for less and had my room refunded by Expedia within 15 minutes. I was in bed within a half an hour. This receptionists customer service is amazing. She should be promoted to manager or at least get a nice raise. Don’t loose her
Maryjean
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jose
2025 年 7 月 20 日
喜歡:整潔度和員工素質
I liked the convenience of the property location, didn't like that the bathroom tub wasn't cleaned properly. Other than that, not bad for the price.
Jose
於 2025 年 7 月住了 1 晚
6/10 一般般
misty
家庭旅遊
2025 年 7 月 18 日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
elevator is not working did stay on the first floor. first night our toilet overflowed with no plunger in sight. we used all the towels we had to soak up the water. told front desk had to put all towels out in the hall and asked twice for clean towels, we left for myrtle beach and when we came back we had fresh towels but the bathroom wasn’t clean. bits of toilet paper are everywhere on the floor
misty
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Jonathan
商務旅客, 團體旅遊
2025 年 7 月 10 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Ac didn’t work
Rooms smelt like football locker room
Mold present
Insects in towels
Doors didn’t latch
TVs didn’t work
Elevator didn’t work
Floors were nasty
Noise loud from upstairs
Jonathan
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Summer
親子旅遊
2025 年 7 月 10 日
不喜歡:住宿環境和硬體
The Elevator was out of service and had been out of service for WEEKS prior. The room was not available and should never have been advertised as available. It was a waste of my time, and my payment was held for 2-3 days needlessly. What if my family used a debit card and did not have additional funds to book elsewhere??
If a property is not up to normal expected standards, it should not be able to advertise. An elevator is essential life/safety equipment (not an amenity, like, the pool being out of order...)!
I was told, the lack of a functioning elevator and the potential for the room we booked to be unavailable when we arrived with kids and grandma's walker in tow "was in the booking details." Why the heck would a consumer look for those details when booking on Expedia?!?
I expect more from Expedia.
Summer
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Brenda
家庭旅遊
2025 年 7 月 8 日
They do not clean the room
Brenda
於 2025 年 7 月住了 3 晚
10/10 有夠讚
john,denton
家庭旅遊
2025 年 7 月 7 日
喜歡:設施服務和住宿環境和硬體
All good
john
於 2025 年 4 月住了 1 晚
4/10 不太好
Sean,Engelhard
2025 年 7 月 6 日
不喜歡:住宿環境和硬體
The elevator did not work.
Sean
於 2025 年 6 月住了 1 晚
4/10 不太好
Patricia
2025 年 7 月 6 日
不喜歡:住宿環境和硬體
Disgruntled receptionist. Spartan furnishings. Missing shampoo dispenser. Insect in bathroom. Broken toilet roll holder. Coarse towels. Lukewarm coffee at morning buffet. Only reason for two stars was ease of on/off I-95. Would not recommend.
Patricia
於 2025 年 7 月住了 1 晚
6/10 一般般
Janelle,Kissimmee
家庭旅遊, 親子旅遊
2025 年 7 月 2 日
It was good for the one night we were there however, the elevator was out and we had to walk up to the second floor. You can tell it’s being renovated, it was a bit older and musky smelling. The room was a bit small and we did have a small crawling visitor in the bathroom. We did let the front desk know but I probably won’t stay here again.
Janelle
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Erick
2025 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Erick
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Sean
2025 年 6 月 29 日
喜歡:住宿環境和硬體
Staff was great.
Sean
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Karen
情侶出遊
2025 年 6 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice room with good beds. Staff were very nice and friendly. Breakfast was good.All around nice overnight stay. Would stay here again.
Karen
於 2025 年 6 月住了 1 晚
6/10 一般般
Milton
親子旅遊
2025 年 6 月 25 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The elevator was not working and they had us with kids on the third floor
Was very inconvenient
Milton
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Avani,Saint Johns
2025 年 6 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great short stay @ property. Highly recommended 5 STARS😊😊
Avani
於 2025 年 6 月住了 1 晚
6/10 一般般
James
情侶出遊, 家庭旅遊
2025 年 6 月 25 日
喜歡:設施服務
不喜歡:住宿環境和硬體
Close to the interstate. Restaurants nearby.
James
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Leon
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful property, clean from top to bottom, with very pleasant employees. Love staying here whenever in the area.
Leon
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Jerry
2025 年 6 月 23 日
Jerry
於 2025 年 6 月住了 1 晚
2/10 很糟糕
larry
家庭旅遊
2025 年 6 月 23 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Elevator doesn’t work and received no warning before arriving. A/C had 2 temps : HELL or ANTARCTIC. Woke up to flooded floor. Front desk was very helpful.
larry
於 2025 年 6 月住了 2 晚
6/10 一般般
Jennifer
家庭旅遊
2025 年 6 月 23 日
The hotel has a funky musty smell. The elevator was out of order for our stay so we had to carry our luggage up the stairs. The bathroom shelves were dusty and shower had mold.
Jennifer
於 2025 年 6 月住了 1 晚
6/10 一般般
Debra
團體旅遊
2025 年 6 月 20 日
Elevator was out of order. I booked an accessible room but they had none on the ground floor. Breakfast wasn’t great. Probably will not go back.