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We had a very nice room king bed with a nice seating area. The room was very clean, bed was very comfortable ,got fresh towels for the second night breakfast was good nice selection of ore made omelets bacon turkey sausage potatoes fruit, oatmeal, yogurt, pancakes second day was biscuits and gravy with the rest.
Overall a nice stay. Our room was a corner king room that had extra space which was nice. A little noisy being right by the road though.
Liked the walk in shower. Wish the toilet was higher. Good size TV. Pool was nice and got to use it twice while we were there. There was a hot tub too but didn’t use it as many other people was using it.
Didn’t like the smell of marijuana that came from the next door room that seemed to come into our bathroom area!
Breakfast was decent and had some options.
Loved the warm cookies 🍪 that was offered when we checked in.
Overall a nice stay and hotel. Would come back here again!
Staff was very helpful and friendly upon check in and if we needed anything she helped no problem. The room was very clean and comfortable and we can’t wait to come back!
Overall, we had a great stay. We had great family time playing chess in the lobby, swimming in the pool and relaxing in the hot tub. Breakfast had a great selection of food for each family member. We did have a slight problem with the heat/AC unit being extremely noisy in the morning, but the staff was very accommodating and found another room to move us to that was close to our original room. The staff all around were friendly and helpful. We had a lovely vacation!
Dear Lisa,Thank you for taking the time to tell us about your experience at Holiday Inn Express and for your continued loyalty to the IHG brand. We use this feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager
Dear Lauren,Thank you for taking the time to tell us about your experience at Holiday Inn Express and for your continued loyalty to the IHG brand. We use this feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager
All the employees we encountered where very friendly!! The lady doing breakfast made the pancakes even better for a little lady!!!!
Staff was very friendly!!!
Danielle
Stayed 1 night in Nov 2023
Response from Samantha FOM on 2023/11/12
Dear Danielle,Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are pleased to hear that you enjoyed your stay with us! We use your feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager
Dear Irene.Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are so pleased to hear that you enjoyed your stay with us! Please know that your feedback is extremely valuable to us. We use this feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager
Dear Donald,Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are so pleased to hear that you enjoyed your stay with us! Please know that your feedback is extremely valuable to us. We use this feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express..Sincerely,Samantha Shover Front Desk Manager
10/10 Excellent
timothy
2023/10/20
Clean and friendly staff
timothy
Stayed 1 night in Oct 2023
Response from Samantha FOM on 2023/10/27
Dear Timothy,Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are ecstatic to hear that you enjoyed your stay with us! We use your feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.-Samantha ShoverFront Office Manager
Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are so happy to hear that you enjoyed your stay with us! The feedback that we receive is extremely valuable to us, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager
Dear Dawn,Thank you for taking the time to tell us about your experience at Holiday Inn Express. We are very pleased to hear that you enjoyed your stay with us. Your feedback is extremely valuable to us, so that we are able to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Thank You Samantha ShoverFront Office Manager
Thank you for taking the time to tell us about your experience at Holiday Inn. We are pleased to hear your stay with us was pleasant. We use the feedback we receive to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Samantha Shover Front Desk Manager