Find hotels near Roadside Park, Bertram from NT$2,597

"Excellent "

"The staff is always nice and helpful "

"I had one of the worst travel experiences I’ve ever dealt with, and it involved both this hotel and Expedia. Within 20 minutes of checking in, I began having an asthma attack due to the hotel’s pet-friendly environment. This was not mild discomfort it was serious enough that I had to leave immediately and seek care at urgent care. Before leaving, I informed the front desk Jonita that I physically could not stay due to a medical issue. At that time, Letoya Abram’s agreed to a full refund and specifically instructed me to go through Expedia, stating they would approve it on their end. I returned the keys right away and left the property I did not stay the night, use the room, or occupy it beyond those initial minutes. Now, after the fact, they are denying the refund entirely, despite what was clearly communicated to me in person. This is where the issue goes from unfortunate to unacceptable: • A health-related emergency was dismissed • A verbal agreement for a refund was not honored • Expedia has not resolved the situation despite being told the hotel approved it If you have pet allergies or asthma, this property is absolutely not safe. More importantly, if something goes wrong, do not rely on their word or Expedia’s support to make it right."

"From the minute we walked in the hotel we were so welcomed and greeted as we left! Well worth every penny! "

"Not great"

"1.antiseptic scent for the lobby was overbearing-only real negative. 2. somewhat noisy-our downstairs room located near the exit"

"I had a good stay. The room was clean and the staff was friendly especially the gentleman that served breakfast and the people at the front desk. "

"Very nice staff. Clean rooms "

"Nice place - just tiny bummers like the gym being closed for renovation, room coffee maker was on the fritz and room faced the parking lot with some seriously bright lights (fixed with curtains fully drawn). Overall, nice folks and clean room."