"Excellent service, I especially liked the butler service. Very responsive.
My biggest complaint was that we could hear neighbor above very clearly. Like a cheap apartment complex.
I requested another room as the resort was not very full. They talked to above neighbors. Needless to say they didn’t tiptoe for the rest of the weekend and problem continued.
Still a beautiful place with tons of amenities ."
Grand Palladium Vallarta Resort & Spa - All Inclusive
10/10 Excellent
"The food, service and pools were great. The beach is beautiful. All the staff are friendly. We had a great time. We want to thank the team of Concierge Expedia (Francisco Inda, Alexander Reyes, Jose Macedo and Jessy Gomez) for such a great customer Service."
"Be aware the resort is good drive from Puerto Vallarta. The resort is definitely more for relaxation. At least for our family, everything opens late but that’s not a big deal if you don’t wake up early. Overall, the resort is beautiful, maintained and clean throughout. We would definitely return."
Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
10/10 Excellent
"We stayed here 5 nights 6 days, and everything was amazing. From the check in drinks to the staff being very nice and helpful. Restaurant food was to die for. (make sure you make reservations, or the staff can make it for you. Buffet restaurant has good selection as well. Rooms were very clean. Housekeepers did an as mazing job every day. We will definitely stay here again and recommended families with kids. The only bad thing I could say is the pool water warm due to the weather being extreamly hot."