The hotel was extremely well-kept, hospitable, and conveniently located to many amenities. The staff went out of their way to make sure we had food and transportation even though we visited during the low tourist season and were the only guests at the time. My brother and I visited Riobamba in order to climb Chimborazo. Although we only stayed one night, the staff also helped us secure transportation to Chimborazo the day before our departure for an acclimatization hike. I could not speak more highly of how helpful and how much integrity these people have. I would support them every time.