Río Santiago Vacations from NT$9,258

We arrived early since our flight was early morning. We were going to check in early, but after finding out the additional charge, decided to just leave our bags with the luggage concierge. We attempted again to check in. After waiting in a rather long line, the desk clerk told us we had to wait an additional 6 minutes since check-in was in 6 minutes. She expected us to go back to the end of the line and wait the 6 minutes. This was extremely frustrating after a very early 5-hour flight. Why couldn’t she simply have checked us in and just have our room keys unlock after a certain check-in time? This was not a good way to introduce us to Harrah’s in Las Vegas. And we had just stayed at the Harrah’s in Biloxi and Atlantic City.

Clean room! Great amenities! Rude greeter at check-in!

Clean room amenities and the friendlyiest staff..

While the hot tub was frustratingly closed, this is more about Expedia than the hotel. Expedia promised no surprises at checkin - that the room rate they charged included all fees. Yet at check in we were charged over $260 ($100 of which was refundable) in hotel fees. Surprise! Knowing the tricks of Las Vegas hotels, I booked specifically through Expedia because of the promised (no surprises) rate. Not happy with Expedia.

Very nice and clean room.