"We had a great time at Lopesan. Overall, it was a very enjoyable stay for our family. The rooms and the property are well maintained and consistently clean, which we really appreciated.
One thing that would have improved our experience is better communication from the staff about the full range of amenities. We only discovered areas like the Teatro and the water park by chance while walking around. A quick overview at check-in would have helped us make the most of everything the resort has to offer.
Since this is a family-friendly resort, it would also be great to see a few more kid-friendly food options. While the food overall was good, having more variety tailored to younger guests would make it even better.
The staff were friendly and welcoming, though they seemed a bit overwhelmed during peak dining times. At lunch and dinner, service could be a little slow, and we occasionally had to follow up more than once or grab items ourselves.
That said, these were relatively minor points. Overall, our families had an amazing time, and we left with great memories. We would definitely consider coming back!"