Rantau Panjang Vacations from NT$12,876

Good central location, clean and spacious room as shown in the photos. The infinity pool is exactly as shown with the fantastic view, and the gym a floor below is also nice. You order room service for things like free bathrobes or even food delivery through a provided QR code. The check-in process was terrible, mainly due to lack of communication. There are two twin buildings that are mixed hotel/residential usage, with several hotel desks in each building. You want to go to the Platinum Suites 2/The Face STYLE building (not The Face SUITES), and then look for the LUMA desk. This information should have been given to us before our arrival, but we finally told this after calling their number on Whatsapp after going back and forth between the buildings multiple times. The line at the desk was also quite long and slow.

It is lovely spacious room, good for family washer dryer is very useful Cutlery could be renewed We have to ask for kettle No microwave nor toaster Difficult to have toast in the morning or other food to be heated We have 8 visitors but we were given only 2 bath towel so we have to ask again and again Conditions of rooms were a bit dated If they can do facelift it could fetch much more in fees because the room has stunning view of towers Sky deck is the best With the price we paid we are happy Pros - location Sky deck and view Spacious room Cons-felt dated Some utensil mentioned as above

Our room on the 29th floor had a view of the Petronas towers. The room was clean and we had two bedrooms. However, the bed in the second room was like a wheel in bed. Everytime I moved, it made a noise. I did not sleep well at all that night. Facilities are clean. Be mindful that you are in Malaysia and they like to use their bidets with extra splash so most public toilets are wet, even within the facility. Location to Petronas towers was good an easy 10 minute walk. We ate at the restaraunt onsite twice. The second time was not so good. Do not order their club sandwich. It was soggy, not toasted and had anything bareley on it. We also had a hamburger which was ok, order it medium at least. We had medium rare and it was virtually raw. Pools were nice, expecially on the top level, very pretty view from there. Price was good for 4 people, although I think I would upgrade to a nicer hotel if I ever did it again.