Resorts in Raleigh County

"Everything was great! Thank you."

"Sound insulation in room was very poor. You could hear almost everything in the neighbouring rooms. The heater/AC unit was quite noisy, and the fan couldn’t be left on to mask noises. The door and door locks were extremely noisy. You could hear all the doors and locks on the floor when they were being used. Other than that, the facilities and services were good. "

"A place to lay your head and shower! The staff was accommodating. The first room was near the pool and I had an allergic reaction to the smell of the chlorine and the dampness, they moved us away from the pool to an suite and I recovered. The first rooms sheets were stained (I always check for bed bugs, no bed bugs). The second room was better, the sheets had no stains. The bathroom was clean but old, they installed a new sink countertop but the entire bathroom needs renovated. The furniture in the suite was stained. They provided a breakfast which was average. The hotel was quiet, no noise after 10 pm. Overall this hotel is average. "

"Excellent service"

"Great staff"

"Excellent staff, it’s the property. Have stayed at this facility many times over the last 10+ years. It’s starting to show its age. "

"Fantastic complex that takes advantage of the beautiful surroundings "

"Everything was good. Mandy at the front desk when we checked in was a delight. Even called the room after we checked in to make aure everthing was okay. The only thing I would suggest is some better lighting in the bathroom. Otherwise all was good! "

"Was disappointed. The housekeeping staff had to show us how to use the TV. There was no exhaust fan in the bathroom and there was not enough light in there. We got an accessible room as I have MS and need a walk-in shower. The shower floor was so slippery that my husband almost fell twice. I put a towel on the shower floor to stand on so I wouldn't slip. We could not get the AC very cool, even though we put it as low as it would go. The bed was not very comfortable. The room was very large. The evening and morning front desk staff were very pleasant."