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Response from Giám đốc khách sạn TRẦN THẾ TRỰC on 2024/1/26
Kính gửi Quý khách Lan Anh, Khách sạn xin chân thành cảm ơn những ý kiến đóng góp chân thành và quý báu của Chị. Chúng tôi luôn nỗ lực không ngừng để nâng cao hơn nữa chất lượng và mang đến cho khách hàng những trải nghiệm dịch vụ tốt nhất. Chúc chị Lan Anh luôn hạnh phúc và thành công trong cuộc sống cũng như công việc! Trân trọng! Giám đốc khách sạn TRẦN THẾ TRỰC
Not good for this chain of hotels. Laundry bad generally very poor luckily only stayed 1 night
Barry
Stayed 1 night in Jan 2020
Response from Tran The Truc - General Manager on 2024/2/1
Dear Barry, Kindly regards from Muong Thanh Quy Nhon Hotel!Thank you for taking the time to send in your review and please accept my sincere apologies for your problem experience you had during your recent stayI will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Tran The Truc - General Manager
Overall our stay was pleasant. The breakfast buffet was good and location was also good. We were close to the beach.
Verified traveler
Stayed 6 nights in Jan 2020
Response from Tran The Truc - Ganeral Manager on 2024/2/1
Dear Ms/Mr,Kindly regards from Muong Thanh Quy Nhon Hotel!Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Tran The Truc - General Manager
Response from Tran The Truc - General Manager on 2024/2/1
Dear Grégory,Kindly regards from Muong Thanh Quy Nhon Hotel!Thank you very much for your review and your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Tran The Truc - General Manager