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Aparthotel

Hacienda Santa Barbara

4.0 star property
Aparthotel in Querétaro with a 24-hour front desk

Choose dates to view prices

Travelers find comfort at Hacienda Santa Barbara, near Josefa Ortiz de Domínguez Auditorium. This upscale aparthotel offers practical in-room WiFi and a 24-hour front desk for assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Suite

Basic Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Basic Suite

Highlights

Mini-fridge
Smart TV
Down duvet
Ceiling fan
Memory foam bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Mini-fridge
Smart TV
Down duvet
Ceiling fan
Memory foam bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Kitchen
Mini-fridge
Dishwasher
Smart TV
Down duvet
Ceiling fan
Memory foam bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Suite

Highlights

Kitchenette
Mini-fridge
Smart TV
Down duvet
Ceiling fan
Memory foam bed
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186

What's nearby

  • Querétaro General Hospital - 14 min walk - 1.2 km
  • Plaza Santa Maria Bullring - 14 min walk - 1.2 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • HILVANA Shoe & Fashion Outlet - 17 min walk - 1.5 km
  • Acueducto & Mirador - 4 min drive - 2.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Toki Sushi Qro - ‬5 min walk
  • ‪Santa Fortuna - ‬5 min walk
  • ‪boba & drink - ‬4 min walk
  • ‪Blume Café - ‬6 min walk
  • ‪Hamburguerzo - ‬3 min walk

About this property

Hacienda Santa Barbara

Aparthotel in Querétaro with a 24-hour front desk
This smoke-free aparthotel features concierge services and a 24-hour front desk. Each apartment offers comforts like a memory foam bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Added amenities include Netflix, a microwave, and a minibar. Housekeeping is available on request.
Hacienda Santa Barbara offers 15 accommodations with minibars and irons/ironing boards. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include bathtubs or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries

Living spaces

  • Window screens

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Work spaces

  • Desk

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: MXN 150 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 150 per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Hacienda Santa Barbara Querétaro
Hacienda Santa Barbara Aparthotel
Hacienda Santa Barbara Aparthotel Querétaro

Frequently asked questions

Is Hacienda Santa Barbara pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 150 per stay. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at Hacienda Santa Barbara?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Santa Barbara?

Check-out is at 11:00 AM.

Where is Hacienda Santa Barbara located?

Situated in Querétaro, this aparthotel is within 1 mi (2 km) of Querétaro General Hospital, Plaza Santa Maria Bullring, and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Parque Canino Omar Herrera are also within 2 mi (3 km).

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Reviews

Hacienda Santa Barbara Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 175 out of 286 reviews
Rating 8 - Good. 73 out of 286 reviews
Rating 6 - Okay. 20 out of 286 reviews
Rating 4 - Poor. 9 out of 286 reviews
Rating 2 - Terrible. 9 out of 286 reviews

Reviews

10/10 Excellent

Nery

Liked: Amenities
Todo excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place, I loved it. Affordable, clean, safe, and close to everything.
Stayed 1 night in Feb 2024

10/10 Excellent

JA HYUN

Liked: Cleanliness, room comfort, communication
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
Stayed 1 night in Feb 2025

6/10 Okay

Maria Angelica

Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are very modern. I like the furniture. Desk and tv are excellent and the area for food prep is perfect. The bed is VERY comfortable. The court yard is nice.
Stayed 4 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good option
Stayed 2 nights in Jun 2024

8/10 Good

Renier

Liked: Cleanliness, amenities, property conditions & facilities, communication
New facility, good value. However too hot temperature inside rooms. And the apartment policy does not allow you to bring beers to your place. In addition $ 500 Pesos deposit.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room cleaning not done in four days.
Stayed 3 nights in Nov 2024

8/10 Good

CHRISTOFFER

Liked: Cleanliness, communication
N/a
Stayed 1 night in May 2024

6/10 Okay

Guenther

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Stayed 2 nights in Aug 2024

6/10 Okay

Fernando

Disliked: Amenities, communication
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities, communication
Excelente estancia y habitación.
Stayed 2 nights in Dec 2025

8/10 Good

Luis Ismael

Liked: Cleanliness, amenities, property conditions & facilities, communication
En general todo muy bien.
Stayed 1 night in Dec 2025

10/10 Excellent

Olga América

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, los alrededores tienen lo básico y hay buenos lugares para comer, me hubiera gustado saber que a la entrada me pedirían un depósito de 500 en efectivo, la habitación limpia, cómoda y amplia, si había agua caliente, el estacionamiento es fuera del lugar pero tiene cámaras, lo demás excelente, gran atención del recepcionista Rosale, me volvería a hospedar.
Stayed 1 night in Dec 2025

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitacion es buena, solo que le falta un poco mas de luz
Stayed 2 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
El personal fue amable
Stayed 2 nights in Nov 2025

6/10 Okay

Luis Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
La habitacion muy comoda y practica pero deberian informar del dinero de deposito ademas que el resepcionista es muy especialito fuera de eso todo muy bien
Stayed 1 night in Dec 2025

4/10 Poor

Ashlie Alán

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Todo bien excepto la recepción
Stayed 1 night in Dec 2025

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities, communication
Al principio hubieron unos pequeños detalles pero el personal los recibió muy amablemente y rápidamente
Stayed 1 night in Nov 2025

6/10 Okay

Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Los servicios, ya que un día se quedó sin agua. Tardaron como una hora en solucionar el problema.
Stayed 4 nights in Nov 2025

4/10 Poor

ESTEBAN GUTIERREZ

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
1.- Al llegar al lugar, me dijeron que el "hotel" no era hotel, si no que operaba como Airbnb. Yo lo seleccioné porque en Expedia estaba publicitado como "hotel". 2.- en los 5 días que estuve hospedado, nunca hicieron el aseo de la habitación ni tendieron la cama. 3.- Solamente al llegar habían 2 botellitas de agua como parte de las "amenidades". No volvieron a poner ni papel de baño ni jabones, ni cambiaron las toallas ni las sábanas. 4.- El internet, más lento que en el año 1990. 5.- Me trataron como d3lincu3nt3; me pidieron un depósito de qu1n1ent0s pesos para poderme entregar la habitación. (what?)
Stayed 5 nights in Nov 2025

10/10 Excellent

Cintya Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nos ha gustado mucho que siempre llegamos ahí
Stayed 1 night in Nov 2025

8/10 Good

ALFONSO ALEJANDRO LOPEZ

El tema es que asustan después de las 3:30am y es verídico
Stayed 1 night in Oct 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sitio agradable
Stayed 1 night in Oct 2025

10/10 Excellent

Frida Godinez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente, el personal muy amable, la habitación es pequeña pero tiene todo lo necesario. La ubicación ideal, 100% recomendable
Stayed 1 night in Nov 2025