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New Orleans Hotel

3.5 star property
Inn in Arrowtown with free parking

Choose dates to view prices

Photo gallery for New Orleans Hotel

Front of property
Coffee service
Comfort Apartment | Living area
Bar (on property)
Basic Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi
New Orleans Hotel offers a warm welcome with its fireplace in the lobby and charming bar. Connect to WiFi, enjoy full breakfast, and unwind on the terrace. The helpful staff has left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Business services

Room options

Check availability for these dates

Tonight

Sep 3 - Sep 4
Check availability for tonight Sep 3 - Sep 4

Tomorrow

Sep 4 - Sep 5
Check availability for tomorrow Sep 4 - Sep 5
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
TV
2 bedrooms
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
2 bedrooms
Hair dryer
Microwave
Coffee/tea maker
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
2 bedrooms
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Wardrobe or closet
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
27 Buckingham Street, Arrowtown, 9302

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.3 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.5 km
  • Tobins Track - 10 min walk - 0.9 km
  • Millbrook Resort Golf Course - 3 min drive - 2.2 km
  • Arrowtown Golf Course - 4 min drive - 2.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 19 min drive

Restaurants

  • ‪Wolf Coffee Roasters - ‬1 min walk
  • ‪Ayrburn - ‬4 min drive
  • ‪Provisions of Arrowtown - ‬3 min walk
  • ‪Arrowtown Bakery - ‬1 min walk
  • ‪Fergbutcher - ‬12 min walk

About this property

New Orleans Hotel

Property highlights
A terrace, a fireplace in the lobby, and a bar are just a few of the amenities provided at New Orleans Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and meeting rooms
  • ATM/banking services
Room features
All guestrooms at New Orleans Hotel have comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

Is New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Orleans Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at New Orleans Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at New Orleans Hotel?

Check-out is at 10 AM.

Where is New Orleans Hotel located?

Situated in Arrowtown, this inn is steps from Off The Wall Gallery, Lakes District Museum, and Arrow River. Arrowtown Chinese Settlement and St Patrick's Catholic Church & Mary MacKillop's Cottage are also within 5 minutes.

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New Orleans Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 224 reviews
Rating 8 - Good. 90 out of 224 reviews
Rating 6 - Okay. 43 out of 224 reviews
Rating 4 - Poor. 26 out of 224 reviews
Rating 2 - Terrible. 10 out of 224 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, right in the middle of Arrowtown. Would definitely stay there again
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025

2/10 Terrible

Zac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.
Stayed 1 night in Aug 2025

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

RYOTA

It was OK.
Stayed 1 night in Dec 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

2/10 Terrible

jo

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Tony and Linda

Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities
Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for one night stay

The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ng?u

Liked: Cleanliness, staff & service, property conditions & facilities
Good. But you should check in before 9PM.
Stayed 2 nights in Apr 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

8/10 Good

Julien

Liked: Staff & service, property conditions & facilities, room comfort

Logement plein centre historique, bien un peu cher

Adresse dans le centre historique d'arrowtown, sympa et calme pour une soiree. Accueil moyen au bar. Nous avons été surclassés dans une chambre toute équipée a l'étage avec salle de bain séparée, parfait ! Une petite remise au gout du jour serait nécessaire mais cela fait l'affaire. Nous n'avons pas diner au pub brasserie. Rapport qualité prix moyen
Stayed 1 night in Feb 2025

8/10 Good

Sibylle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Feb 2025